Review
?This book offers a road map to dramatically reduce workplace conflict and legal costs. ADR is a revolutionary trAnd that offers the potential for resolving disputes in a fair and reasonable manner, at tremAndous savings to everyone involved. On behalf of consumers, businesses, and ordinary Americans trapped in a liability logjam, bravo Dunlop and Zack!? (Jerry J. Jasinowski, president, National Association of Manufacturers)
?Dunlop and Zack's book is the most thorough and comprehensive review written to date of the arbitration of disputes in the nonunion workplace, public and private. It should be required reading for arbitrators, judges, practitioners, academics, administrators, and others who are genuinely interested in this rapidly developing field.? (Max Zimny, general counsel, UNITE)
?John Dunlop and Arnold Zack will be remembered as pillars of integrity whose commitment to justice helped save the good name of arbitration from those who sought to misuse and abuse it to their advantage. Their recognition that true voluntariness is an indispensable component of a fair arbitration process helped change the course of history.? (Cliff Palefsky, chair, Employment Lawyers Association Task Force on Compulsory Arbitration)
?Throughout the country, people are looking for new, imaginative ways to settle disputes without incurring the heavy costs and long delays of going to court. Informed by decades of experience, John Dunlop and Arnold Zack offer a clear blueprint for avoiding litigation in the workplace. To all those struggling to achieve a better, swifter system of justice for employees, this book should be an invaluable guide.?, (Derek Bok, president emeritus, Harvard University)
From the Inside Flap
Something is wrong with the current process of resolving workplace disputes. With over 125 million U.S. workers now covered by an ever-expanding array of employment statutes, our civil courts and regulatory agencies are overwhelmed by case loads they were never meant to accommodate. And for the average worker, chances for a fair, affordable, and prompt redress of grievances become more remote with every petition filed. There is a promising solution, however, and it is found in the emerging practice of alternative dispute resolution (ADR).In this, the most comprehensive work of its kind, two giants in the field advocate the adoption of ADR as a way of greatly reducing demands placed on our judicial system while offering claimants a more equitable procedure for resolving workplace disputes. Indeed, Dunlop and Zack's own historic work in establishing due process arbitration standards has helped to transform mediation and arbitration into a viable alternative to litigation?a transformation filled with enormous implications for the future.Here, readers will examine arbitration's emergence as a force in employment law, consider its current status, and explore its possibilities far beyond the employment field. They will become familiar with the issues of due process protection, consider the positive use of mediation, and discover how regulatory agencies, by embracing ADR, have cut their backlogs, reduced their personnel and enforcement costs, and brought speedier and more equitable statutory enforcement to a broader spectrum of the workforce than could otherwise gain access to such protection. Moreover, they will learn the steps they must take to institute ADR as a matter of routine practice.A call for justice and a plan for action, Mediation and Arbitration of Employment Disputes seeks to provide millions of workers with a more equitable forum for securing their rights, and offers a nation embroiled in litigation a more sensible system for resolving its differences