Since it was first published in 1986, The Mediation Process has become a landmark resource for mediation practitioners, trainers, students, and professionals in corporate, legal, health care, education, and governmental arenas. This thoroughly revised and expanded third edition has been updated to include coverage of the most contemporary issues in mediation practice and to provide updated bibliographical resources.
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Editorial Reviews
Review
``Destined to become the standard work for practitioners and students of the mediation process.''
--This text refers to the
Hardcover
edition.
From the Inside Flap
Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.
--This text refers to the
Hardcover
edition.
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Most Helpful Customer Reviews
13 of 15 people found the following review helpful:
3.0 out of 5 stars
Detailed and theoretical,
This review is from: The Mediation Process: Practical Strategies for Resolving Conflict (Paperback)
As a beginning mediator, I found this book very detailed and theoretical. I am sure that I will return to it again and again as I gain experience. I found "Basic Skills for the New Mediator (2d edition)" by Allan H. Goodman to provide a quicker and more practical overview. When used together, I believe both books are a good basis for the practicing mediator.
5 of 5 people found the following review helpful:
5.0 out of 5 stars
This is THE resource for learning about mediation,
By
This review is from: The Mediation Process: Practical Strategies for Resolving Conflict (Paperback)
I'm a full time mediator and I also do a fair amount of mediation training. When I teach a mediation course at the university level, this is the book I use as the textbook. It's the most thorough and thoughtful work on mediation, mediation history, and how mediation works. It's the backbone of every training program I've attended as well as my own trainings. It's long and not for the casual reader, but it's a terrific value and very complete. If I had to recommend one book on mediation, this is it.
3 of 3 people found the following review helpful:
4.0 out of 5 stars
A lot of Mediation Theory,
This review is from: The Mediation Process: Practical Strategies for Resolving Conflict (Paperback)
I found this book to be very instructional but dull in the reading. Also, a lot of repetition is involved, chapter by chapter. The mediator separates the chapter by topic but revisits the same cases. It would have been more logical to dedicate a certain case to a certain chapter even though that particular case involves different facets of mediation theory. I would grab the most important issue to a certain case and dedicate it only to one topic/chapter. This will be a lot more instructional and easier in the reading. Also, I found there to be some grammatical errors.
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Inside This Book
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First Sentence:
Conflict or disputes seem to be present in all human relationships and in all societies. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
restimulated feelings, positive settlement range, dispute systems design, mediation plan, psychological closure, incremental convergence, mediation practitioners, mediation training programs, positional bargaining, final bargaining, conflict management procedures, settlement options, multiparty disputes, other disputants, superordinate values, secondary parties, mediator moves, first joint session, emotional flooding, mediation organizations, mediation associations, option generation, data collection interviews, bargaining range, independent mediator Key Phrases - Capitalized Phrases (CAPs): (learn more)
North America, Middle East, New Zealand, Society of Professionals, South Africa, Sri Lanka, Western Europe, Academy of Family Mediators, American Arbitration Association, Latin America, African Americans, Supreme Court, Great Britain, Native American New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Conflict or disputes seem to be present in all human relationships and in all societies. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
restimulated feelings, positive settlement range, dispute systems design, mediation plan, psychological closure, incremental convergence, mediation practitioners, mediation training programs, positional bargaining, final bargaining, conflict management procedures, settlement options, multiparty disputes, other disputants, superordinate values, secondary parties, mediator moves, first joint session, emotional flooding, mediation organizations, mediation associations, option generation, data collection interviews, bargaining range, independent mediator Key Phrases - Capitalized Phrases (CAPs): (learn more)
North America, Middle East, New Zealand, Society of Professionals, South Africa, Sri Lanka, Western Europe, Academy of Family Mediators, American Arbitration Association, Latin America, African Americans, Supreme Court, Great Britain, Native American New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 39
books:
See all 39 books this book cites
55
books
cite this book:
See all 55 books citing this book
- Conflict Resolution: The Missing Element in the Northern Ireland Peace Process (Island Pamphlets) by Michael Hall on 5 pages
- Final report (CCS occasional paper ; no. 6) by Speyside Project in Back Matter (1), Back Matter (2), and Back Matter (3)
- Sri Lanka (Countries of the World (Gareth Stevens)) by Krishnan Guruswamy on page 22, and Back Matter
- Negotiating in Organizations by Max H Bazerman in Back Matter (1), and Back Matter (2)
- Dispute Resolution: Negotiating, Mediation, and Other Processes by Stephen B. Golberg in Back Matter (1), and Back Matter (2)
See all 39 books this book cites
- Braving the Currents: Evaluating Environmental Conflict Resolution in the River Basins of the American West (Natural Resource Management and Policy) by Tamra Pearson d'Estree on page 50, page 51, and page 276
- Resolving Disagreement in Special Educational Needs: A Practical Guide to Conciliation and Mediation by Irvine S. Gersch on page 193, and page 270
- The Handbook of Conflict Resolution: Theory and Practice by Morton Deutsch on page 545, and Back Matter
- Resolving Conflict : A Practical Approach (2nd Edition) by Gregory Tillett in Back Matter (1), and Back Matter (2)
- Resolving Conflict in Nonprofit Organizations: The Leader's Guide to Finding Constructive Solutions by Marion Peters Angelica on page 8, and Back Matter
See all 55 books citing this book
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