The Mediation Process. Practical Strategies for Resolving Conflict [Import] [Hardcover]

Christopher W. Moore (Author)

Product Details

• Hardcover: 348 pages
• Publisher: Jossey-Bass; 1st ed. edition (1986)
• Language: English
• ISBN-10: 0875896731
• ISBN-13: 978-0875896731
• Product Dimensions: 9 x 6.1 x 1.3 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 4.6 out of 5 stars  See all reviews (9 customer reviews)
• Amazon Best Sellers Rank: #3,266,616 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

13 of 15 people found the following review helpful:

3.0 out of 5 stars Detailed and theoretical, March 24, 2006

By 

A Reader - See all my reviews

This review is from: The Mediation Process: Practical Strategies for Resolving Conflict (Paperback)

As a beginning mediator, I found this book very detailed and theoretical. I am sure that I will return to it again and again as I gain experience. I found "Basic Skills for the New Mediator (2d edition)" by Allan H. Goodman to provide a quicker and more practical overview. When used together, I believe both books are a good basis for the practicing mediator.

5 of 5 people found the following review helpful:

5.0 out of 5 stars This is THE resource for learning about mediation, November 23, 2009

By 

Diana L. Mercer "Diana Mercer, co-author Your... (Los Angeles, CA) - See all my reviews
(REAL NAME)   

This review is from: The Mediation Process: Practical Strategies for Resolving Conflict (Paperback)

I'm a full time mediator and I also do a fair amount of mediation training. When I teach a mediation course at the university level, this is the book I use as the textbook. It's the most thorough and thoughtful work on mediation, mediation history, and how mediation works. It's the backbone of every training program I've attended as well as my own trainings. It's long and not for the casual reader, but it's a terrific value and very complete. If I had to recommend one book on mediation, this is it.

3 of 3 people found the following review helpful:

4.0 out of 5 stars A lot of Mediation Theory, October 1, 2008

By 

Maureen Lara - See all my reviews
(REAL NAME)   

This review is from: The Mediation Process: Practical Strategies for Resolving Conflict (Paperback)

I found this book to be very instructional but dull in the reading. Also, a lot of repetition is involved, chapter by chapter. The mediator separates the chapter by topic but revisits the same cases. It would have been more logical to dedicate a certain case to a certain chapter even though that particular case involves different facets of mediation theory. I would grab the most important issue to a certain case and dedicate it only to one topic/chapter. This will be a lot more instructional and easier in the reading. Also, I found there to be some grammatical errors.