Customer Reviews

The Mediation Process: Practical Strategies for Resolving Conflict (Jossey-Bass Conflict Resolution)

5 star:		(6)
4 star:		(2)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

As a beginning mediator, I found this book very detailed and theoretical. I am sure that I will return to it again and again as I gain experience. I found "Basic Skills for the New Mediator (2d edition)" by Allan H. Goodman to provide a quicker and more practical overview. When used together, I believe both books are a good basis for the practicing mediator.

I'm a full time mediator and I also do a fair amount of mediation training. When I teach a mediation course at the university level, this is the book I use as the textbook. It's the most thorough and thoughtful work on mediation, mediation history, and how mediation works. It's the backbone of every training program I've attended as well as my own trainings. It's long and not for the casual reader, but it's a terrific value and very complete. If I had to recommend one book on mediation, this is it.

I found this book to be very instructional but dull in the reading. Also, a lot of repetition is involved, chapter by chapter. The mediator separates the chapter by topic but revisits the same cases. It would have been more logical to dedicate a certain case to a certain chapter even though that particular case involves different facets of mediation theory. I would grab the most important issue to a certain case and dedicate it only to one topic/chapter. This will be a lot more instructional and easier in the reading. Also, I found there to be some grammatical errors.

The condition of the product was as advertised. I had my order shipped via normal ground transport and had it at my door four days later. I save a ton over buying from the university bookstore. I will use this vendor in the future.

This book is an excellent resource for mediators, whether professional or practicing on their 'day job'. Written in a practical and easy to read manner, it covers both the concept and the practice of mediating.

This is a MUST have for any mediator....has great tips and hints to help you navigate through the total mediation process.... as well as solid examples of the all the needed paperwork. Best book on the subject I have found so far.

The classic work on mediation: what it is, how it works. Full of practical information that should get two opposing parties to come to an agreement. Anyone who is or wants to be a mediator must read this book.

Great price. I can't believe the price for this book. It's got to be one of the greatest boooks ever read!

Thank you.

This book was great and exactly how it was described in the review. I received it at a fast pace.
Thanks.