• Maximizing knowledge of human resource management to recruit and retain appropriate staff, including temporary help and outsourced contractors
• Resolving scheduling conflicts to ensure patient satisfaction and best use of physician/staff resources
• Designing space/facilities to maximize physician/staff space and time
• Involving physicians in strategic/operational planning, facility design and clinical pathway mapping to benefit the entire organization
Master the Body of Knowledge for Medical Practice Executives tasks covered in this book.
Task 1: Facilitate business operations planning
Task 2: Conduct staffing analysis and scheduling
Task 3: Develop ancillary clinical support services
Task 4: Establish purchasing procurement and inventory control systems
Task 5: Develop and implement facilities planning and maintenance programs
Task 6: Establish patient flow processes
Task 7: Develop and implement patient communication systems
Task 8: Develop clinical pathway structure and function
Task 9: Create monitoring systems for licensure, credentialing and recertification
Task 10: Develop and implement process improvement programs for clinic operations
Other books in the Body of Knowledge Review Series:
Overview - Volume 1
Financial Management - Volume 3
Governance and Organizational Dynamics - Volume 4
Human Resource Management - Volume 5
Information Management - Volume 6
Planning and Marketing - Volume 7
Professional Responsibility - Volume 8
Risk Management - Volume 9
