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Meeting Excellence: 33 Tools to Lead Meetings That Get Results
 
 
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Meeting Excellence: 33 Tools to Lead Meetings That Get Results [Hardcover]

Glenn M. Parker (Author), Robert Hoffman (Author)
4.3 out of 5 stars  See all reviews (9 customer reviews)


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Book Description

February 3, 2006
Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe. This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to
  •   Create an action-focused meeting agenda
  •   Ensure that everyone participates in discussion
  •   Deal with disruptive and inattentive people
  •   Develop a climate of trust among meeting participants
  •   Create and deliver effective meeting presentations
  •  Stay on track to achieve your meeting goals
  •  Achieve clear communication during a multicultural meeting
  • Liven up a dreary and unproductive meeting
  • Close your meeting on an upbeat and positive note
  • Get action on team action items
  •   Improve meeting communications with line management
  • Evaluate your meeting quickly and effectively
  • Choose among various web-based meeting tools

 



Editorial Reviews

Review

"Parker and Hoffman have delivered a long overdue guide to one of the most troubling events in organizational life--the meeting. They have captured the essence of the meeting and guide the reader on a journey to meeting excellence by providing tools, tips, and techniques that take us well beyond anything done so far. I highly recommend this book to every leader at every level in every organization."
--Dick Kropp, vice president, human resources, Cape Cod Healthcare

"With staff located in offices throughout the world, our organization is continually facing challenges in communicating and coordinating activities. Making the most of our virtual meetings and squeezing every possible benefit out of the few face-to-face gatherings we have is critically important to the success of our operations. Meeting Excellence is a superb resource for all managers seeking to make their staff gatherings as effective and productive as possible."
--Nathan Grey, national vice president for international affairs, and special assistant to the CEO of the American Cancer Society

"Whether you lead, facilitate, or participate in meetings, this book by Parker and Hoffman is packed with extremely useful and often novel tips and techniques to make your experience before, during, and after meetings more productive and enjoyable. I'm confident that the more readers use these authors' practical insights, the less complaints they will have about their own meeting experiences."
--Joe Toto, director, leadership development and learning, Becton Dickinson

"Meeting Excellence is what millions of managers around the world have been seeking--a clear, powerful tool box for planning and facilitating effective meetings. This book will assuredly save your organization countless hours of wasted, frustrating time that it presently spends in unproductive, boring meetings."
--Michael J. Marquardt, president, Global Learning Associates

"Every person who leads meetings should have a copy of Meeting Excellence. The tools--which cover just about every aspect of preparing for, facilitating and following up on a meeting--are brief, practical, and easy-to-use. I recommend it without reservation."
--Michael Doyle, coauthor, How to Make Meetings Work

From the Inside Flap

In today’s competitive business world, people at all levels of an organization are spending more and more time in meetings. However, many participants are becoming frustrated and dissatisfied when they attend meetings that are poorly run, directionless, and ultimately a waste of time.

Glenn Parker and Robert Hoffman have written the definitive handbook for conducting quality meetings. Whether your next meeting takes place in a small conference room with team members, via a teleconference with people from around the world, or at an off-site location, Meeting Excellence provides the tools you need to ensure that your meeting will be both efficient and productive.

Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe. This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to

  •   Create an action-focused meeting agenda
  •   Ensure that everyone participates in discussion
  •   Deal with disruptive and inattentive people
  •   Develop a climate of trust among meeting participants
  • Create and deliver effective meeting presentations
  • Stay on track to achieve your meeting goals
  • Achieve clear communication during a multicultural meeting
  • Liven up a dreary and unproductive meeting
  • Close your meeting on an upbeat and positive note
  • Get action on team action items
  • Improve meeting communications with line management
  • Evaluate your meeting quickly and effectively
  • Choose among various web-based meeting tools

In addition, Meeting Excellence is filled with specific suggestions and templates that can be used immediately to improve the planning, facilitation, and closing of your next meeting.


Product Details

  • Hardcover: 240 pages
  • Publisher: Jossey-Bass (February 3, 2006)
  • Language: English
  • ISBN-10: 0787982814
  • ISBN-13: 978-0787982812
  • Product Dimensions: 9.6 x 7.3 x 0.9 inches
  • Shipping Weight: 1.4 pounds
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #773,457 in Books (See Top 100 in Books)

More About the Author

As a consultant for more than 30 years, Glenn Parker has helped create high-performing teams at hundreds of organizations including Novartis Pharmaceuticals, Merck & Company, Bristol-Myers Squibb, Philips-Van Heusen, Telcordia Technologies, BOC Gases, and the U. S. Coast Guard. He is a internationally recognized workshop facilitator, organizational consultant and conference speaker in the area of teamwork and team meetings. Glenn has drawn upon his experience in the field to author some 16 books including several best-sellers such as Team Players and Teamwork, Rewarding Teams: Lessons from the Trenches and Cross Functional Teams: Working with Allies, Enemies and other Strangers; widely used instruments such as the Parker Team Player Survey and manuals for practitioners such as 50 Activities for Team Building and Team Depot: A Warehouse of 585 Tools to Reassess, Rejuvenate and Rehabilitate Your Team. His seminal work on team player styles was featured in the best-selling CRM video, Team Building II: What Makes A Good Team Player? Glenn is one of only 75 management thinkers recognized in the recent book, The Guru Guide. His latest books are Meeting Excellence: 33 Tools to Lead Meetings That Get Results(2006) and Team Players and Teamwork:New Strategies for Developing Successful Collaboration, Completely Updated and Revised 2nd Edition (2008), both published by Wiley. He recently completed the Parker Team Series: 10 practical booklets on various aspects of successful teamwork, published by HRD Press. All 10 booklets are now available in a single publication, the Parker Team Series, and published in a loose-leaf binder that allows the reprinting of the materials for educational and training purposes.

Glenn is the father of three grown children and currently lives in the Princeton, NJ area with his wife, Judy. In his spare time he is an active volunteer with the American Cancer Society where he helped create RUN FOR DAD, a Father's Day event designed to raise awareness about prostate cancer which, in 2011, just its ninth year, drew more than 1,500 participants.




 

Customer Reviews

9 Reviews
5 star:
 (7)
4 star:    (0)
3 star:
 (1)
2 star:    (0)
1 star:
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Average Customer Review
4.3 out of 5 stars (9 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

8 of 8 people found the following review helpful:
5.0 out of 5 stars Deadly meetings no more, November 9, 2006
This review is from: Meeting Excellence: 33 Tools to Lead Meetings That Get Results (Hardcover)
Meeting Excellence is an extremely useful book. As its sub title suggests, Parker &Hoffman have consciously chosen to give their readers a toolkit versus a tome. They're smart for going that route and have, in my view, done a terrific job. Few organizations make meeting facilitation a priority - hence we don't see many meeting leaders getting very good at it. But for those who have the self awareness and the self interest for improving their productivity, this book is a must read. What's useful is that the book is written in an extremely readable style and organized in a format that works well for the novice meeting leader as well as the pro. They cover the landscape from ice-breakers to ensuring post meeting effective action and include vital tips on handling the land mines associated with tele/video-conference meetings as well. They even have a fun, short piece on integrating food into the meeting leading strategy. And although committed to the micro- toolkit approach, Parker &Hoffman are smart in recognizing that there's also a big picture to this challenge and have included a brief but excellent Fast Company article called: The Seven Sins of Deadly Meetings. It helps the reader frame the challenge and puts the toolkit in a helpful context. All in all Parker and Hoffman have made an excellent contribution to the noble and worthy cause of making our meetings less deadly and less sinful.

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6 of 6 people found the following review helpful:
5.0 out of 5 stars Excellent Toolkit, December 5, 2006
This review is from: Meeting Excellence: 33 Tools to Lead Meetings That Get Results (Hardcover)

Hoffman and Parker have produced a high quality piece of work by coming up with pragmatic, clear and practical book on effective meeting management. This easy to read and use book is among the best on the market on meeting design, facilitation and management.

After reading this book, the reader will realize that meetings need not be just a nuisance and total waste of time and resources, but can be a very effective tool for the success of an organization if it is effectively managed.

All in all, the authors have offered solid and timely advice to help managers ensure that meetings presentations are professional and effective, everyone participates in the discussion, conflicts are effectively resolved, the meeting is kept lively, there is focus on achieving meeting goals and managers can choose among several internet based meeting tools, among other benefits. A very useful book that is well worth reading.
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6 of 7 people found the following review helpful:
1.0 out of 5 stars Not very excellent, September 12, 2008
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This review is from: Meeting Excellence: 33 Tools to Lead Meetings That Get Results (Hardcover)
I bought this book because I wanted a roadmap for improving the effectiveness of the meetings I run at work. This book doesn't help much with that. It is filled with well-intentioned platitudes on how to deal with hostile participants ("remain calm"), resolve conflict ("be open to alternatives"), keep participants on track ("get serious about agendas"), and how to end meetings ("thank the members"). Most of the book's content is just basic common sense, not valuable advice from meeting gurus.
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Inside This Book (learn more)
First Sentence:
Too often, people get caught up in thinking, "We always have a project meeting Tuesday morning at 10," or "We haven't gotten the group together for a while," or similar rationalizations for having a team meeting. Read the first page
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Related Tools, Get Effective Participation, Establishing Your Team's Ground Rules, Managing Meeting Monsters, Achieving Clear Communication, Market Quest, Facilitator Comments, Off-Site Meeting That's On Target, Teleconference Tips, Five-Minute Activity, Serious Fun, You're Kidding, After-Meeting Actions, Meeting Marvel, New Team Kick-Off Meeting, Resolving Conflicts, Ten-Minute Assessment, Two-Minute Drill, Managing External Communications, Meeting Well, Sir James
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
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