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GARBAGE, DANGEROUS CLIPPER AND FRAUDULAENT GUARANTEE
on October 29, 2012
The clipper fell apart after using it only twice. The "connector" that held the clipper together flew out, almost hitting me in the eye. I put the "connector" back several times, but it was not working properly and kept popping out. The last time that happened it flew down the drain of my bathroom sink.
When I contacted the manufacturer, Mehaz, at first this guy I spoke to asked me to send him the broken clipper at my own expense so the company could fix it. Then I asked to speak with a supervisor. The supervisor, named Marcia, acknowledged that the problem with the connector happens all the time and said that she would send me a couple of replacement after I email her the model and my mailing address. After I emailed her, she reneged on her promise and lied by saying that she only offered to send me a couple of "connectors". I explained again that I'd already tried to put back the connector many times but it kept popping out. She also tried to blame me for the damage, even though she admitted in our first conversation that the problem I've experienced "happens all the time".
In summary, the product is worthless, and Mehaz' guarantee a joke.