Most helpful critical review
219 of 230 people found the following review helpful
A solid coffee maker, but not perfect.
on February 23, 2012
I bought this for the same reasons you're probably already looking at thermal carafes, so I won't get into why that feature is so great.
Things I like about this coffee maker:
It makes hot, delicious coffee (despite other reviews here, my coffeemaker brews HOT coffee)
The thermal carafe keeps the coffee hot for about 1 hour, warm for up to 3 hours
The machine looks elegant and fits in with my kitchen decor (with the exception of the strange red band of plastic around the top of the carafe)
No overflowing coffee on the counter.
The carafe doesn't drip when pouring.
Things that make me scratch my head about this coffee maker:
The separate water tank and coffee filter sections. It makes the opening of the machine awkward because you have to deal with two hinged openings. You can't open just the coffee section without opening the water lid anyway, so I don't understand why they designed it this way.
The lack of water level viewing windows on both sides of the maker. There is only a viewing window on the right, and since we have our machine set up with the right side against a wall, I have to pull it out or peer into the top to try to see how much water I've added.
It is difficult to fully empty the carafe, both when filling the water tank or when trying to get the last drops of coffee out of the carafe.
The handle on the top of the filter holder. It gets in the way when trying to dump out the grounds. Luckily it pops right off, but I don't see why the designers put it there in the first place.