Customer Reviews

Melitta MEP10T 10C Percolator

5 star:		(11)
4 star:		(11)
3 star:		(9)
2 star:		(5)
1 star:		(16)

 

 

I love my Java Perk, but I loved it a lot more before it blew its top. Here's how I got a new top. I called 800-947-3744 and gave the nice lady there my mailing address and my credit card number. She charged me $4.86 and shipped a new top to me. (At least I think she did. I just got off the phone with her.)

The 800 number is for Toastmaster/Salton, the people who contract to have the Java Brew MEP 10 made in China. Oh, the nice lady wants to know the number engraved on the very bottom of your pot, and when you bought it, how much you paid, and so forth. BUT she can live without that info. If you bought your percolator recently, I suspect your fragile plastic top will be covered by warranty.

I bought this coffee pot on Dec. 28th 2001. We love the taste of perked coffee and was very pleased until the end of Jan. when the PLASTIC top broke under the lid. I called Melitta and was told they would replace it but that it would take a minimum of 8 weeks due the number of people who were having the same problem. I received my new lid in April and today it broke again. It is definitely a defect in the product. Why can't they make them (the top where you can see it perking) out of glass? You cannot find a glass replacement at any store.Want two pots?

Purchased the smaller version of this coffee maker and learned that I REALLY needed the 10 cup pot. The coffee is hot and rich. The coffee stays hot for hours. Easy to use. Easy to clean, stainless interior and parts. The top does fit tight, but I think that is standard with these pots. I'm really happy with this purchase. The percolator coffee tastes so much better than coffee made with a drip maker.

My husband and I like really HOT coffee. What's so good about this particular brand is that it perks fast and HOT. We fill the pot @ night. In the morning we plug it in and we have HOT coffee within 5-10 minutes.

The only drawback is that the pot should be larger and the perk top should be glass not plastic. Ours wore out after only a few months use. We contacted Melitta and they mailed us a brand new lid w/top at no charge.

I would recommend this to anyone who has a very busy schedule and like/loves HOT HOT coffee!

Initially, we loved it! However, less than one after we bought it, it stopped brewing hot coffee. Puzzled, I thought I would check out the reviews of this product while shopping for a new coffee maker. I was shocked to read that this happened to someone else as well. I guess I should have done more homework before making my purchase!

This is a very good product, but I guess with everything else, has it's flaws. The problem I ran into is with the clear top. I've only owned this percolator for two months, and already the clear top broke off. It seems to be the way the base of the clear top is formed and the way it sit's in the lid, that eventually it begins to crumble away over a short period of time to the point where it just falls out of the lid top which is exactly what happened to me. Now how do I go about getting a replacement clear top or do I have to get a replacement lid with a clear top?

This is the best coffee maker ever. I have spent 40 years brewing coffee every morning, using a whole variety of machines. This is the easiest and makes fantastic coffee with very little effort. If you buy a cheap wall-outlet type timer, you can also set this to brew coffee before you get out of bed. Great! (That goes for most brewers/percolators, - obviously).

However.. if the transparent plastic knob breaks, then you are sc**wed, because eSalton (Melitta) has no means to contact them. Their toll free number is useless: it gives you three options, the third is for spare parts, but when you choose 3 you return to the three choices again! (Pressing 0 will disconnect you). So.. great machine but no parts service, so I guess that if your lid is slightly damaged, then buy another $60 percolator!!!

Initially, we loved it! However, less than one after we bought it, it stopped brewing hot coffee. Puzzled, I thought I would check out the reviews of this product while shopping for a new coffee maker. I was shocked to read that this happened to someone else as well. I guess I should have done more homework before making my purchase!

I loveD this coffee maker. deliberate "D"

Problem is it has begun acting up after only 1.5 years-ish. And now I am sad. As the othre rater wrote best coffee maker ever - I agreed.. but now. It has stopped working correctly. How sad.

Update 4/10/08 - Still going great three years after I bought it - and not one broken knob.

(old review) I've had this pot for over a year and love it. Fast, hot, great tasting coffee which stays hot and fresh for a long time. I bought it after my last electric perk had died at age 10 years because I loved the looks of it, and there were limited choices at the brick-and-mortars. I read all the reviews only after I bought it. The reviewers' major complaint is about the plastic knob cracking. Yes, the plastic knob is poorly-designed and is the only reason I give this pot 4 stars instead of 5. The designer should have known that users would take the lid off the pot by using the knob. However, it is completely possible to remove the lid without touching the knob at all. Just pop the lid by pushing in and up near where the lid meets the pot. This is what I've been doing since I bought the pot and I've had absolutely no problems with the knob. It's unlikely you'll need to remove the lid while the coffee is still hot, so you can avoid burned fingertips. A secondary complaint is about grounds in the coffee. I've never had this problem; I suspect users who have are either not careful when spooning the coffee into the basket, or they are using the wrong grind. It's important with any percolator to use a percolator grind, or "FAC" 'for all coffeemakers' grind.