Have one to sell? Sell yours here

Tell the Publisher!
I'd like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning [Spiral-bound]

Michael Brassard (Author), Diane Ritter (Author), Francine Oddo (Editor)

4.9 out of 5 stars See all reviews (15 customer reviews) |

Available from these sellers.

Book Description

Publication Date: January 15, 1994

The Memory Jogger II is an easy-to-use pocket guide that describes tools to help you make continuous improvements in an organization. The tools help people at all levels participate in identifying and solving problems; eliminating rework; streamlining processes; improving cross-functional communication; decreasing costs; and measuring results. The guide supports organization-wide consistency and participation in creating organizational breakthroughs and improvements. It measures 3.5" x 5.5".

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } The Memory Jogger II is an easy-to-use pocket guide that describes tools to help you make continuous improvements in an organization. The tools help people at all levels participate in identifying and solving problems; eliminating rework; streamlining processes; improving cross-functional communication; decreasing costs; and measuring results. The guide supports organization-wide consistency and participation in creating organizational breakthroughs and improvements. It measures 3.5" x 5.5".

Customers Who Bought This Item Also Bought

The Memory Jogger 2: Tools for Continuous Imp... by Michael Brassard
4.4 out of 5 stars (5)

$10.93
Process Improvement for Effective Budgeting... by Nils H. Rasmussen
3.0 out of 5 stars (1)

$81.54
Health Care Budgeting and Financial Management... by William J. Ward
3.0 out of 5 stars (1)

$47.95
Quality & Performance Excellence by James R. Evans
3.7 out of 5 stars (3)

$87.51
The Toyota Way: 14 Management Principles from th... by Jeffrey Liker
4.4 out of 5 stars (114)

$19.80
The Problem Solving Memory Jogger: Seven Steps to Imp... by Goal/QPC
4.5 out of 5 stars (2)

Editorial Reviews

Review

Thousands of our associates utilize The Memory Jogger and The Memory Jogger Plus+ in our never-ending journey toward a total quality culture. This new version places all these tools (plus more) together in a useful, easy-to-read pocket book. It makes the journey just that much easier. -- Don Botto, Director of Total Quality Culture, The Goodyear Tire and Rubber Co.

Product Details

Spiral-bound: 164 pages
Publisher: Goal/QPC; 1st edition (January 15, 1994)
Language: English
ISBN-10: 1879364441
ISBN-13: 978-1879364448
Product Dimensions: 5.4 x 3.6 x 0.4 inches
Shipping Weight: 3.2 ounces

Average Customer Review: 4.9 out of 5 stars See all reviews (15 customer reviews)

Amazon Best Sellers Rank: #50,641 in Books (See Top 100 in Books)
- #28 in Books > Business & Investing > Management & Leadership > Total Quality Management
- #46 in Books > Business & Investing > Management & Leadership > Quality Control
- #46 in Books > Business & Investing > Management & Leadership > Training

Would you like to update product info or give feedback on images?

Customer Reviews

15 Reviews

5 star:		(13)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(0)

Average Customer Review

4.9 out of 5 stars (15 customer reviews)

Share your thoughts with other customers:

Create your own review

Most Helpful Customer Reviews

21 of 23 people found the following review helpful:

5.0 out of 5 stars A management book that's meant to be USED!!!, January 5, 2002

MagicSkip "magicskip" (Marriottsville, MD) - See all my reviews
(VINE VOICE)

This review is from: The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning (Spiral-bound)

This little book omits all the BS and jargon of textbooks and compresses the actual TOOLS for planning, process improvement, and quality control into just the information that you need to select and implement the appropriate management tools. Keep it in a desk drawer where it's handy to use, instead of on a bookshelf! I bought it for a class (in Project Management), but I USE it at work!

It is NOT a book that will give you all the theory behind the methods, nor the history of how they were developed and have evolved. It SIMPLY (and that's the beauty of it) describes when, why, and how to use the variety of tools, and gives very helpful examples showing them in action.

This ... book is worth more to me than most of my $100 textbooks combined -- and it's one I'll keep and not resell.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

8 of 9 people found the following review helpful:

5.0 out of 5 stars Great little book on CPI, October 18, 1999

Keith Watt (Phoenix, AZ USA) - See all my reviews
(REAL NAME)

Amazon Verified Purchase(What's this?)

This review is from: The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning (Spiral-bound)

This little book can go anywhere, and gives excellent examples of continuous process improvement tools. The explanations are straightforward, and you don't need to be an engineer or statistician to understand and apply the tools, techniques, and concepts presented.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

3 of 3 people found the following review helpful:

5.0 out of 5 stars Tools for excellence, June 30, 2006

Chris Ingalls - See all my reviews
(REAL NAME)

This review is from: The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning (Spiral-bound)

This book is set up for anyone to have many tools for them to use at anytime. It has flowcharting, public speaking, many diagrams, and several team based exercises to help become better. In the front of the book it has a tool selector, and it takes some of the guess work out of tool selection.This is just one of many great books this company offers. Our copmany uses several of these in our professional training with our clients. This is a really good book for those looking for continuous improvement. The Memory Jogger Plus is an excellent book also and has many great tools and other goodies.

Help other customers find the most helpful reviews

Was this review helpful to you? Yes No

Report abuse | Permalink

Comment Comment

Share your thoughts with other customers: Create your own review

› See all 15 customer reviews...

Most Recent Customer Reviews

5.0 out of 5 stars great!!!
The seller added in personalized note saying "thanks", that was great attention to detail and personalizing the sale. Thank you.

Published on June 6, 2009 by Bill Scheller

5.0 out of 5 stars Memory Jogger II
This book is excellent! It contains not only the 7 classic quality tools but many many more that I have not ever heard of before. Read more

Published on November 25, 2008 by Joshua D. Smith

5.0 out of 5 stars Excellent overview
This is a very handy reference. Easy to carry and to use. Highly recommend to anyone who knows the tools already.

Published on October 18, 2008 by L. Hunter

5.0 out of 5 stars Great things come wrapped in small packages
Everything about this amazing guide is RIGHT from it's convenient size to its comprehensive content. Read more

Published on June 11, 2008 by Fay Kelly

5.0 out of 5 stars Vital tool for consulting
The day after I bought it my boss asked me to build a priority matrix. I didn't bat an eyelash. I went back to my desk and 15 minutes later I emailed him a priority matrix for... Read more

Published on July 3, 2007 by Bobnoxious

5.0 out of 5 stars Quick Reference
The book provided quick tips for facilitation and team building. I like the format which allows for using the book without ruining the pages.

Published on May 13, 2007 by M. Rogers

5.0 out of 5 stars Memory Jogger II customer review
I had to get this for an MBA class I am currently taking. It provides summaries and examples of common business tools in a small package. It's a great reference guide. Read more

Published on March 8, 2007 by G. Stuller

5.0 out of 5 stars The guide for all
I first used this as a high school student then later at university doing engineering. It's so worn it's due for replacement. Handy size, useful tools, practical. Worth every cent.

Published on September 9, 2002 by Ben Bundy

5.0 out of 5 stars The guide for all
I first used this as a high school student then later at univerity doing engineering. Now I use it as an engineer. It's so worn it's due for replacement. Read more

Published on September 9, 2002 by Ben Bundy

5.0 out of 5 stars US Navy Leadership School
This US Navy uses this book in the Leadership School for PO1s/E-6s. It's a great hip pocket book.

Published on August 14, 2002 by john1972

› See all 15 customer reviews...

Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

Inside This Book (learn more)

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
control charts, affinity diagram, process capability, interrelationship digraph, team guidelines, prioritization matrices, run chart, radar chart, fishbone diagram, matrix diagram, major cause categories, header cards, incoming arrows

Key Phrases - Capitalized Phrases (CAPs): (learn more)
Check Sheet, Pareto Chart, Tree Diagram, Naval Dental Center, Activity Network, San Diego, Scatter Diagram, Standard Corporate Spreadsheet Program, Central Line, Full Analytical Criteria Method, Variable Data Table, Attribute Data Table, Effect Diagram, Gantt Chart, Out of Control, Nominal Group Technique, Illustration Note

New!
Books on Related Topics | Concordance | Text Stats

Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

Citations (learn more)

This book cites 5 books:

Human Resources (Vocational Business, 4) (Bk. 4) by Keith Brumfitt in Front Matter
Guide to Quality Control (Industrial engineering & technology) by Kaoru Ishikawa on page 147
Problem Solving (School Mathematics Project 16-19) by School Mathematics Project in Back Matter
Public Finance by J. Richard Aronson on page 147
H.R.M. Activity Peterson by FISHER in Front Matter

3 books cite this book:

Beyond Strategic Vision: Effective Corporate Action With Hoshin Planning by Michael Cowley on page 201
Achieving 100% Compliance of Policies and Procedures by MBA on page 170
Achieving Quality Through Continual Improvement by Claude Burrill on page 482

Books on Related Topics (learn more)

The Idea Edge by Bob King

Discusses:

Coach's Guide to The Memory Jogger 2 by Michael Brassard

Discusses:

SAS/QC 9.1 User's Guide by SAS Publishing

Discusses:

What Other Items Do Customers Buy After Viewing This Item?

The Memory Jogger 2: Tools for Continuous Improvement and Effective Planning by Michael Brassard Spiral-bound
4.4 out of 5 stars (5)

$10.93

Six Sigma Memory Jogger II: A Pocket Guide by Michael Brassard Spiral-bound
4.3 out of 5 stars (9)

$13.50

The Project Management Memory Jogger by Karen Tate Spiral-bound
5.0 out of 5 stars (3)

$13.50

The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement by Michael Brassard Paperback
4.7 out of 5 stars (3)

$7.95

› Explore similar items

Tags Customers Associate with This Product

(What's this?)

Click on a tag to find related items, discussions, and people.

quality management(5)

problem solving(3)

continuous improvement(2)

quality(2)

total quality management(2)

visual problem solving(2)

Agree with these tags?

See all 23 tags...

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

.jsOffDisplayBlock { display: block; } .jsOffDisplayInline { display: inline; } .jsOffVisibility { visibility: visible; } .jsOnDisplayBlock { display: none; } .jsOnDisplayNoneBlock { display: block; } .jsOnDisplayNoneInline { display: inline; } .jsOnDisplayInline { display: none; } .jsOnVisibility { visibility: hidden; } .jqOnDisplayBlock { display: none; } .jqOnDisplayInline { display: none; } .jqOnVisibility { visibility: hidden; } .jqOnDisplayNoneBlock { display: block; } .jqOnDisplayNoneInline { display: inline; }