|
|||||||||||||||||||||||||||||||||||
|
3 Reviews
|
Average Customer Review
Share your thoughts with other customers
Create your own review
|
|
Most Helpful First | Newest First
|
|
17 of 19 people found the following review helpful:
1.0 out of 5 stars
Horrible customer service-never helped after 6 phone calls,
Amazon Verified Purchase(What's this?)
This review is from: Men's Darth Vader Costume With Cape, Belt And Mask (Apparel)
I ordered on Sept. 6th-an adult extra large Darth Vader costume for a party on Oct 24th on-plenty of time.
Their shipping invoice inside said it was extra large yet they sent a standard. I called them immediately and they passed me from one to another to get voicemail. I then get a return call a few days later and missed the call-I immediately called back and was told I can't speak to anyone but who called me originally-they transferred me once again to voicemail-never heard back a week later after I had called yet again, I called and said do not give me this persons voicemail I want this resolved now. This girl reads log and says she will have them send me a return merchandise mailer by email (expedited)in the next three days. I was not sure why an email would then take 3 business days which was actually 5 days since I called on a Thursday she said it could arrive Fri. Mon or Tues.(ridiculous that it was not sent while on phone). I never got the email and called again the following Wednesday to be told that once again they would expedite order and I should have return memo in 3 business days-and couldn't answer if they would eventually send me the correct size-only that they have 3 left in correct size and I said I am not happy this is 3 weeks later and still not resolved they said they couldn't even guarantee getting me the correct size even though they new it was their fault they shouldn't sell out before they get mine returned. But I can not return it until I get their memo-which still as of today Over A MONTH since purchase still have not resolved nor got email. When asked to talk to a supervisor they all told me there isn't one to talk to-RIDICULOUS-really bad company now I can't find an EXtra Large in any stores and am stuck with a family coordinated mess since I have a family of 5 and we were all going coordinated. I am extremely upset and Amazon should not tollerate such poor customer service from a company that is so totally untruthful. I have documentation of all calls via cell phone and their order insert showing I ordered correct size. back and I told them I refuse to leave another voicemail
1 of 1 people found the following review helpful:
4.0 out of 5 stars
OK basic costume,
By voracious reader (Carlsbad, CA USA) - See all my reviews
Amazon Verified Purchase(What's this?)
Bought this for my husband, a huge SW fan. Costume was fun for trick-or-treating with kids. He couldn't see very well thru mask, had to take it off to walk around neighborhood. Also gloves not included and need a black turtleneck or scarf so your neck doesn't show.
3.0 out of 5 stars
ok, not for SW convention,
By Doc Holliday "Doc" (Mexico) - See all my reviews
This review is from: Men's Darth Vader Costume With Cape, Belt And Mask (Apparel)
Do not expect much of disguise, because almost all of your kind are above $ 100. If you want something simple and have fun, not so bad. i am 5 8" and the sleeves fit me. The crotch is very fair to me. If you want to have a party where everyone will look at the genital area, I suggest you buy a larger size. As data, the mask has only the back half is uncovered.
|
|
Most Helpful First | Newest First
|
|
Men's Darth Vader Costume With Cape, Belt And Mask by Rubie's Costume Co
$65.39 $26.96 - $50.99
| ||