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This Game No Longer Works
on November 18, 2011
Before you go thinking that I'm one of those cranky people who leaves a one-star rating because of some fluke issue that only applies to me, you should know that the experience I'm about to describe was shared by a friend of mine who bought this game (we were going to play the online co-op) as well as countless other people on discussion threads you can look up on Google with keywords like "mercenaries ps3 freezing" or "mercenaries ps3 not working."
As I said, my friend and I each bought our own copy of this game through Amazon.com. I was able to download the latest update to the game, but when I clicked the Start button, a message came up saying "Connecting to EA Servers..." and then everything froze. Not only the game, but the entire PS3 console froze. I had to reboot. Every time I tried to get into the game, it kept freezing my PS3 console. I never even got a chance to PLAY the game.
My friend and I have since done some research on Google. Apparently, EA has taken down its servers for this game, and/or it's no longer supporting this game. In other words, they're happy to continue selling it, as is Amazon, and taking your money -- but whether you can actually play the game seems not to matter to them.
If EA gave a damn, they would simply recall the game entirely, or add a disclaimer on the Amazon detail page for this product saying that they no longer support the online functionality on this game. But no such disclaimer exists. Instead it says "Play solo or in cooperative multiplayer mode" as if that functionality still works properly. And it DOESN'T.
I contacted Amazon customer service and they are allowing me to return the game for a full refund, even though I already opened it (never played it). Kudos to Amazon for that, although I'm still rating this a one-star product. Of course the hours my friend and I spent trying to make this game work, we will never get back. Don't make that same mistake. Stay away from this game.