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Most Helpful Customer Reviews
6 of 6 people found the following review helpful:
4.0 out of 5 stars
Effective but a bit expensive,
By The makers claim that Frontline Plus kills all fleas and prevents re-infestation for up to one month. For 'paralysis tick' protection, bi-weekly application is recommended but results are not guaranteed. The product comes in a number of 'pipettes' that contain an oily-sticky liquid that is applied on the back of the dog's neck's, on the skin (must part the coat until the skin is visible). The makers recommend monthly applications. I found it easy to treat the dogs. Given the relatively high price of this product, I've been using one pipette for our 2 puppies. As they are now big, this may no longer be an option but I can see how this option could be a money saver for anyone who has 2 'not so large' dogs. I am taking one star away because of the ridiculously high price.
2 of 2 people found the following review helpful:
1.0 out of 5 stars
Expensive and Useless,
By
This review is from: Merial Frontline Plus for Dogs, 45-88 lbs. - 12-Pack (Misc.)
We put Frontline on both our dogs and our cat (the feline version, of course.) We flea-bathed them first. We vacuumed well, and washed bedding. Two weeks later, they all still have fleas, and I'm still getting bitten around the house. I tried their 800 number, on the packaging, but only got very elaborate multi-level voice mail, which is maddening. I tried their website, and again, there's no way to communicate with a live person, not by email, nor by chat. Apparently they're doing their best to dodge consumer feedback.
I did go through their online "why do we still have fleas" quiz. According to that, we still have fleas because -- shock, surprise -- there are still fleas outside. Apparently you have to somehow magically be transported to a flea-free environment, or never let your animals outside, not even for a walk, for Frontline to be effective. It seems to me that a flea treatment that doesn't work where there are fleas is worthless garbage. I'm particularly irritated because, like most people, we are on a painfully tight budget these days. Paying this sort of money for a product that simply doesn't work, and has zero customer service, is maddening. Worse, I'm going to need to spend even more money on something else. I sure as heck won't ever buy Frontline again.
6 of 8 people found the following review helpful:
2.0 out of 5 stars
Deceptive advertising/ labeling,
By I called frontline customer line and told them this. The woman said that this was perfectly normal, and that frontline is not a preventative tick medicine. Frontline works by killing ticks within 24-48 hours of biting into the dog!!! Doing a little research online I found that 36hrs is the average time that a Tick could potentially begin to transmit Lyme disease. Some ticks begin transmitting the disease immediately. Dog owners need to know that frontline is better than nothing, and will kill ticks, but not necessarily before they are able to transmit disease to your dog.... This fact was confirmed by frontline's customer support line.
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