Most helpful critical review
Design/Manufacturing Fault - Do NOT buy
on June 4, 2014
When I saw these shoes I immediately loved them. They were cute but also comfortable. I don't normally spend this much on shoes but I was convinced by a friend that Merrell was a great brand and they would last be be a good investment. I wore them approximately 5 times before the elastic (which you can't see in the above pictures) broke, I had them repaired and then the other shoes broke. It appeared Merrell had used too weak thread and/or glue when attaching the strap that goes around the back of the foot to the main part of the sandal. I wrote to Merrell and after much going back and forth over a period of months they finally agreed to replace them. I still had to fork out the cost of posting the faulty shoes back to them. I got my replacement shoes and was pleased although they were no longer available in my chosen colour. Unfortunately by that time the weather was cooling off and so the brand new shoes went into the closet in there box to wait for a few months until it was sandal weather again. I pulled them out a few days ago, excitedly put them on my feet and whilst still in my house the shoe broke in the same place they had in my previous pair. This is clearly a design and manufacturing fault. I've yet to contact Merrell again but I'm sure that it will be another summer without these sandals. I'll never purchase another Merrell product.