Chapters dealing with computers, word processors, and office equipment have been rewritten. Emphasis has shifted as subjects have diminished in importance; for example, shorthand skills have been replaced by dictating machines, the word processor has updated the typewriter, various methods of office copying are replaced by the photocopier, and the assumption that men are the employers and women the secretaries no longer exists. A quick-reference guide directing the reader to frequently used sections appears on the front endpapers, the contents are noted more distinctly, and a detailed index enhances the ease of use of the work.
New chapters address business etiquette, including issues of male-female interaction in the workplace, and desktop publishing. A basic guide to grammar and the use of language has been revised and expanded and now includes a section on specific problems of word usage.
The Professional Secretaries International Complete Office Handbook [RBB O 15 92] offers guidelines for setting standards and developing and maintaining an effective electronic office. While the titles both complement and overlap, the emphasis of Merriam-Webster's Secretarial Handbook is as a guide to office communications, whether written, verbal, or electronic. Libraries should replace the earlier edition.
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Most Helpful Customer Reviews
23 of 23 people found the following review helpful:
5.0 out of 5 stars
I bought it flowers for Secretaries Day !!,
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This review is from: Merriam-Webster's Secretarial Handbook (Third Edition) (Hardcover)
We are a small firm, and I am a licensed professional who types his own correspondence, contracts for clients, transmittals, etc.. Because the styles and forms of business letters have changed since I was in college, I decided I needed a good reference to help me with the tricky stuff that comes along occassionally.This book did the job. Whether I need to know how to address a letter to an elected official, or pressure someone to pay an invoice, the Secretarial Handbook covers it. From punctuation to collation, this is the best single office reference I have ever used. If you do your own administrative tasks, buy one for yourself for National Secretaries (Administrative Professionals) Day.
7 of 7 people found the following review helpful:
5.0 out of 5 stars
I bought it flowers for Secretaries Day !!,
By
This review is from: Merriam-Webster's Secretarial Handbook (Third Edition) (Hardcover)
We are a small firm, and I am a licensed professional who types his own correspondence, contracts for clients, transmittals, etc.. Because the styles and forms of business letters have changed since I was in college, I decided I needed a good reference to help me with the tricky stuff that comes along occassionally.This book did the job. Whether I need to know how to address a letter to an elected official, or pressure someone to pay an invoice, the Secretarial Handbook covers it. From punctuation to collation, this is the best single office reference I have ever used. If you do your own administrative tasks, buy one for yourself for National Secretaries (Administrative Professionals) Day.
6 of 6 people found the following review helpful:
4.0 out of 5 stars
Excellent desktop reference for secretaries and assistants,
By
This review is from: Merriam-Webster's Secretarial Handbook (Third Edition) (Hardcover)
A superb one-stop reference volume covering topics highly relevant to the duties of secretaries and personal/admininstrative assistants, this handbook has withstood the test of time. The third edition dates from the early 1990s, but most of the many tasks treated comprehensively in this handbook have changed very little over the years: forms of address, basic grammar and punctuation rules, formal business correspondence, organization of meetings and travel, postal mail procedures, telephone etiquette and procedures, and so on. A few chapters that are very technology-sensitive (computers and word-processing equipment, desktop publishing, etc.) have dated considerably, but the handbook overall is so useful that it's worth having within arm's reach in just about any office-for both secretaries and their managers.
In an increasingly global business environment, this handbook is also very useful for assistants and secretaries outside the U.K. and U.S. who must deal with English-speaking colleagues on a regular basis by phone, e-mail, or mail.
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