Microsoft Dynamics CRM 2011: Dashboards Cookbook and over one million other books are available for Amazon Kindle. Learn more
  • List Price: $39.99
  • Save: $4.00 (10%)
In Stock.
Ships from and sold by
Gift-wrap available.
+ $3.99 shipping
Used: Good | Details
Condition: Used: Good
Comment: Connecting readers with great books since 1972. Used books may not include companion materials, some shelf wear, may contain highlighting/notes, and may not include cd-rom or access codes. Customer service is our top priority!
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

Microsoft Dynamics CRM 2011: Dashboards Cookbook Paperback – January 18, 2012

See all 3 formats and editions Hide other formats and editions
Amazon Price New from Used from
"Please retry"
"Please retry"
$25.88 $23.37

Frequently Bought Together

Microsoft Dynamics CRM 2011: Dashboards Cookbook + Microsoft Dynamics CRM 2011 Unleashed + Microsoft Dynamics CRM 2011 Administration Bible
Price for all three: $110.36

Buy the selected items together
If you buy a new print edition of this book (or purchased one in the past), you can buy the Kindle edition for only $2.99 (Save 80%). Print edition purchase must be sold by Amazon. Learn more.

Shop the new
New! Introducing the, a hub for Software Developers and Architects, Networking Administrators, TPMs, and other technology professionals to find highly-rated and highly-relevant career resources. Shop books on programming and big data, or read this week's blog posts by authors and thought-leaders in the tech industry. > Shop now

Product Details

  • Paperback: 266 pages
  • Publisher: Packt Publishing (January 18, 2012)
  • Language: English
  • ISBN-10: 1849684405
  • ISBN-13: 978-1849684408
  • Product Dimensions: 7.5 x 0.6 x 9.2 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,103,300 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Mark AuCoin

Having been in the industry since 1992, Mark AuCoin has been involved in many different software projects. Starting out in application development, he learned about business needs while building robust client/server and ERP systems using Microsoft and Java development tools. Migrating to the internet, he was able to leverage his years of database and reporting skills to create business class web-enabled applications. Then a funny thing happened - Microsoft CRM. Mark was impressed with the ability to focus more on the business needs and "what" needs to get done instead of worrying so much about "how" it was going to get done. Since diving into Dynamics CRM in 2006, Mark took his own Dynamics CRM mobile solution to market, attained Microsoft Virtual Technical Specialist status for CRM and is a CRM Solution Specialist for Navantis Inc, which won the 2010 CRM Solution Partner of the Year award from Microsoft Canada.

Customer Reviews

3.0 out of 5 stars
5 star
4 star
3 star
2 star
1 star
See both customer reviews
Share your thoughts with other customers

Most Helpful Customer Reviews

4 of 4 people found the following review helpful By Demian Raschkovan on February 25, 2012
Format: Paperback
I have been working with Microsoft CRM from the 1.2 version. One of the best features that the 2011 version gives to end users and Customizers are the possibility to users to create their own Dashboard and charts in a "Point and Click" way.
This new feature is very important to work with the data and to know and compare how is going your company.
This Book is focused in this new features, explaining in a "recipe" way, i mean in a very easy and usefull way.
I think the first part of this book is focused to end user (or light users) and the second part it focused in power users (and also customizers) to give them tools to take advantage of the new features in CRM 2011.
When i was reading this book i find some new ideas about how to work with dashboards and charts in the right way to achieve my goals in CRM implementations.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
By Carlos F. Hong Beirute on January 2, 2014
Format: Paperback Verified Purchase
It's not effective, nothing new to learn. if you navegate into the dashboard in Microsoft CRM 2011 before to read this "book" you will notice that this book it's a trash. Do not waste your money
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

What Other Items Do Customers Buy After Viewing This Item?