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Microsoft Dynamics CRM 2011 New Features Paperback – November 3, 2011

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Editorial Reviews

About the Author

Jim Wang is specialized in enterprise solution at CSC Microsoft Practice, in UK; He focuses on consulting, solutioning, and developing on the Microsoft Dynamics CRM, SharePoint, and Office365/Cloud platforms. Jim has been awarded the Microsoft Most Valuable Professional (MVP) on Dynamics CRM for 4 years, with full lifecycle knowledge of the product. He has great interest in mobile technologies, ALM (Application Lifecycle Management), and Agile methodologies, with extensive and focused experience in Microsoft technologies. Jim was also recognized as a British Computer Society Chartered IT Professional (CITP) in 2009. Jim is a co-founder of the official Microsoft Dynamics CRM Chinese community, which aims to help partners and customers to develop and use Dynamics CRM in the Greater China Region. His blog, http://jianwang.blogspot.com, is one of the most visited blogs about Microsoft Dynamics CRM. Darren Liu, Microsoft CRM MVP alumni and Certified Microsoft CRM Professional, has been working with Dynamics CRM since version 1.0. After joining Microsoft in 2009, his primary focus has been solution architecture, data migration, and system integration. Darren has been engaged on many enterprise CRM projects and played many different important roles throughout his career. Today, Darren is playing a key role as solution architect/development team lead working on a global biotech Dynamics CRM implementation. This has involved the typical key activities of a project lifecycle of coordinating with the key business sponsors, gathering requirements, design, proof of concept delivery, development, testing, documentation, and support. Darren is a co-founder of the official Microsoft Dynamics CRM Chinese community, forums, and several newsgroups that aim to help partners, customers, and individuals. He has also been a speaker and trainer for Microsoft, training partners in the Greater China region. Darren can be reached at Darren.Liu@microsoft.com.
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Product Details

  • Paperback: 288 pages
  • Publisher: Packt Publishing (November 3, 2011)
  • Language: English
  • ISBN-10: 9781849682060
  • ISBN-13: 978-1849682060
  • ASIN: 1849682062
  • Product Dimensions: 7.5 x 0.6 x 9.2 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #2,361,449 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

Format: Paperback
I'm a casual CRM user and Packt Publishing provided me with review copy of Microsoft Dynamics CRM 2011 New Features to review it from a different perspective. The book demonstrates new features of CRM 2011 using a consistent scenario to show what's new. My experience is that some folks will really get this and be able to apply it to their company and others will have trouble. The scenario does provide a good way to demonstrate the new features in CRM 2011 Coverage of new features seemed more suited to someone implementing or upgrading CRM 2011 rather than to the average user. For implementers or administrators the book is well recommended.
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Format: Paperback
This is a great book if you want to learn to use CRM by implementing, configuring and extending CRM using a 'real-world' scenario. I now recommend this book to everyone who wants to get started working with CRM. If you are a person who learns by doing rather than just reading then I think you will be pleased with what this book offers.

Have a read through my full review for more details.

[...]
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By Phu Le on March 30, 2012
Format: Kindle Edition
It is an excellent one - especially for developers. Unlike others, the book is really practical. In this aspect the book provides a comprehensive view of new features of MS CRM 2011. And I think it's the first one talks about MS Dynamics CRM 2011 published. I highly recommned it
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By Baris KANLICA on January 30, 2012
Format: Paperback
I recommend this book who want know technical architecture of Dynamics CRM 2011.
You can learn implementing, configuring and extending with this book.
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