Microsoft Dynamics CRM 2011 Unleashed and over one million other books are available for Amazon Kindle. Learn more

Microsoft Dynamics CRM 2011 Unleashed 1st Edition

7 customer reviews
ISBN-13: 075-2063335383
ISBN-10: 0672335387
Why is ISBN important?
ISBN
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell? Sell on Amazon
Buy used
$29.99
Buy new
$42.68
Amazon Price New from Used from
Kindle
"Please retry"
Paperback, October 5, 2011
"Please retry"
$42.68
$34.11 $5.15
More Buying Choices
20 New from $34.11 23 Used from $5.15

There is a newer edition of this item:

Free Two-Day Shipping for College Students with Amazon Student Free%20Two-Day%20Shipping%20for%20College%20Students%20with%20Amazon%20Student


InterDesign Brand Store Awareness Rent Textbooks
$42.68 FREE Shipping. Only 9 left in stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

Microsoft Dynamics CRM 2011 Unleashed + Microsoft Dynamics CRM 2011 Administration Bible + Microsoft Dynamics CRM 2011 Step by Step
Price for all three: $95.16

Buy the selected items together
NO_CONTENT_IN_FEATURE


Shop the New Digital Design Bookstore
Check out the Digital Design Bookstore, a new hub for photographers, art directors, illustrators, web developers, and other creative individuals to find highly rated and highly relevant career resources. Shop books on web development and graphic design, or check out blog posts by authors and thought-leaders in the design industry. Shop now

Product Details

  • Series: Unleashed
  • Paperback: 1008 pages
  • Publisher: Sams Publishing; 1 edition (October 5, 2011)
  • Language: English
  • ISBN-10: 0672335387
  • ISBN-13: 978-0672335389
  • Product Dimensions: 7 x 1.9 x 9 inches
  • Shipping Weight: 3.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Best Sellers Rank: #752,505 in Books (See Top 100 in Books)

More About the Authors

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

11 of 13 people found the following review helpful By MaddyG on October 10, 2011
Format: Paperback
One thing I have learned about CRM since I began using it is it has a million different features with a million different uses. It is a great program but only if you know how to use it. Microsoft Dynamics CRM 2011 Unleashed explains every detail of Dyanmics CRM 2011 in a way that is easy to understand. I keep this book at my desk in case there is a feature I would like to know more about or if I want to know if Dynamics CRM is capable of something. Great book for reference.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
8 of 10 people found the following review helpful By New Tech on February 7, 2012
Format: Paperback Verified Purchase
The book covers everything you need to know about CRM 2011. I would recommend the book to anyone who need to gain a good understanding of how the software works. However, there were a few problem with the book and I will list them below:
1. The book had several spelling errors that found to be a distraction.
2. The book also had many grammatical errors.
3. The author skip some steps and often I would have to search to find where he was in the program.

Overall the book had a lot a very good content and a lot can be learned from reading this book. I would say buy the book if you want to gain a good understanding of how and why you should use CRM 2011
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
2 of 2 people found the following review helpful By Johan L. Brattås on October 18, 2012
Format: Kindle Edition Verified Purchase
If you're new to MS Dynamics CRM 2011, this might be the book you're looking for.
I'm new, and while it did deliver most of what I was looking for,I still felt slightly dissapointed.
The authors walk you through most of the different aspects of setting up and starting out a brand new CRM installation, but parts of the process are only covered briefly. So I often had to use my friend Google to find the answers to my problems.

I'm also no big fan of authors selling their services through a book. Though to be fair, they only did this once...

So, it's a nice introduction to MS Dynamics CRM2011 but it's not "unleashing" the system as I felt the title promised to do.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
7 of 10 people found the following review helpful By b_fenton on October 3, 2011
Format: Paperback
This is a very easy read. I was in search of a reference guide for Dynamics CRM2011 and here it is! I had reviewed a few books, but once I found this one released from the Unleashed series, I was sold! This seems like a book that everyone in our organization can use from the experienced to the inexperienced, from IT to Business. Absolutely perfect fit...
1 Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Set up an Amazon Giveaway

Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more
Microsoft Dynamics CRM 2011 Unleashed
This item: Microsoft Dynamics CRM 2011 Unleashed
Price: $42.68
Ships from and sold by Amazon.com

What Other Items Do Customers Buy After Viewing This Item?

Want to discover more products? Check out these pages to see more: web crm, erp crm, crm manager