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6 of 8 people found the following review helpful:
5.0 out of 5 stars Great book for Reference
One thing I have learned about CRM since I began using it is it has a million different features with a million different uses. It is a great program but only if you know how to use it. Microsoft Dynamics CRM 2011 Unleashed explains every detail of Dyanmics CRM 2011 in a way that is easy to understand. I keep this book at my desk in case there is a feature I would like...
Published 4 months ago by MaddyG

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1 of 2 people found the following review helpful:
3.0 out of 5 stars Microsoft Dynamics CRM 2011
The book covers everything you need to know about CRM 2011. I would recommend the book to anyone who need to gain a good understanding of how the software works. However, there were a few problem with the book and I will list them below:
1. The book had several spelling errors that found to be a distraction.
2. The book also had many grammatical errors...
Published 15 days ago by New Tech


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6 of 8 people found the following review helpful:
5.0 out of 5 stars Great book for Reference, October 10, 2011
This review is from: Microsoft Dynamics CRM 2011 Unleashed (Paperback)
One thing I have learned about CRM since I began using it is it has a million different features with a million different uses. It is a great program but only if you know how to use it. Microsoft Dynamics CRM 2011 Unleashed explains every detail of Dyanmics CRM 2011 in a way that is easy to understand. I keep this book at my desk in case there is a feature I would like to know more about or if I want to know if Dynamics CRM is capable of something. Great book for reference.
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5 of 7 people found the following review helpful:
5.0 out of 5 stars Absolutely perfect fit..., October 3, 2011
This review is from: Microsoft Dynamics CRM 2011 Unleashed (Paperback)
This is a very easy read. I was in search of a reference guide for Dynamics CRM2011 and here it is! I had reviewed a few books, but once I found this one released from the Unleashed series, I was sold! This seems like a book that everyone in our organization can use from the experienced to the inexperienced, from IT to Business. Absolutely perfect fit...
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1 of 2 people found the following review helpful:
3.0 out of 5 stars Microsoft Dynamics CRM 2011, February 7, 2012
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This review is from: Microsoft Dynamics CRM 2011 Unleashed (Paperback)
The book covers everything you need to know about CRM 2011. I would recommend the book to anyone who need to gain a good understanding of how the software works. However, there were a few problem with the book and I will list them below:
1. The book had several spelling errors that found to be a distraction.
2. The book also had many grammatical errors.
3. The author skip some steps and often I would have to search to find where he was in the program.

Overall the book had a lot a very good content and a lot can be learned from reading this book. I would say buy the book if you want to gain a good understanding of how and why you should use CRM 2011
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Microsoft Dynamics CRM 2011 Unleashed
Microsoft Dynamics CRM 2011 Unleashed by Marc J. Wolenik (Paperback - October 5, 2011)
$59.99 $36.51
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