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Microsoft Dynamics CRM 4 Integration Unleashed Paperback – November 6, 2009

ISBN-13: 978-0672330544 ISBN-10: 0672330547 Edition: 1st

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Product Details

  • Paperback: 600 pages
  • Publisher: Sams Publishing; 1 edition (November 6, 2009)
  • Language: English
  • ISBN-10: 0672330547
  • ISBN-13: 978-0672330544
  • Product Dimensions: 7 x 1.2 x 9.1 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,701,266 in Books (See Top 100 in Books)

Editorial Reviews

From the Back Cover

InMicrosoft® Dynamics CRM 4 Integration Unleashed,two leading experts present proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. Using these solutions and sample applications, you will enhance all of your company's relationships-with vendors, distributors, employees, users, affiliates, and customers.


Authors Marc J. Wolenik and Rajya Vardhan Bhaiya walk you step by step through integrating Dynamics CRM with SharePoint, Office Communicator, PerformancePoint, BizTalk, Silverlight, VoIP phone systems, and both Google and MSN mapping tools. They also present a full analysis of the CRM Accelerators and advanced topics and three full chapters on integration using Scribe's state-of-the-art adapters and templates. You'll discover how to extend Dynamics CRM 4 with enterprise dashboards, stronger “deep-dive” data analysis, and much more. Wolenik and Bhaiya even demonstrate how to make custom Dynamics CRM applications available directly to your customers, without compromising security.

  • Use Dynamics CRM 4 as an “xRM” platform for developing custom applications to enhance any type of business relationship
  • Leverage new Azure cloud computing solutions for Microsoft Dynamics CRM
  • Design infrastructure to efficiently run your customized Microsoft Dynamics CRM implementation
  • Extend CRM internally, with plug-ins, source-to-source integration, IFRAME-based custom application integration, and CRM JScript
  • Extend CRM externally, with CRM Accelerators, public Web services, direct SQL interaction, and customer-facing Web sites
  • Implement KPIs and gain deeper business insight by integrating Dynamics CRM 4 with Microsoft Office PerformancePoint
  • Create dashboards and other visual CRM tools with Microsoft Silverlight
  • Develop custom CRM applications with Visual Studio
  • Integrate CRM with Team Foundation Server
  • Use Scribe templates and adapters to streamline data integration and migration

On the web:

Download all examples and source code presented in this book

About the Author

Marc J. Wolenik, MCP, PMP, MBS CRM, is founder and CEO of Webfortis, a consulting company and Microsoft Gold Certified Partner

specializing in solutions built with Dynamics CRM. He has extensive experience with CRM implementation, integration, and migration

and is deeply involved in building custom vertical solutions around the Dynamics platform.


Rajya Vardhan Bhaiya, MCP, MCSD, MCTS, is a software practice manager at ExtraTeam, a Microsoft Gold Certified

Partner. He has extensive experience supporting large-scale Fortune 500 applications that use and integrate Dynamics CRM, SharePoint,

and PerformancePoint. 

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Most Helpful Customer Reviews

By MaddyG on September 21, 2011
Format: Paperback
In learning Microsoft Dynamics CRM I needed help, it is an extensive program with lots of nooks and crannies. Reading this book has cleared a lot of uncertainties I had about Dynamics CRM and now I am confident in using the program. I keep this book near my desk for future reference.
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1 of 4 people found the following review helpful By Gregory N. Brooks on May 13, 2010
Format: Paperback Verified Purchase
The book was very helpful. Good companion to Microsoft Dynamics CRM Unleashed which I also have.
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