Customer Reviews

Microsoft Help Desk for Microsoft Office 2000

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In 11 years of working with computers the one constant in the industry has always been technical support. When you buy hardware or software and you have trouble, whom do you call? Well for Microsoft has put the answers right at your fingertips and it's Microsoft Help Desk.

For less that $40.00 you have an abundance of knowledge written in over 1250 pages. The book covers each and every application within the Office 200 suite, from Word and Excel to Front Page and Outlook. There's even section on general Office 2000 and the setup and configuration.

Complied by Stephen L. Nelson, this book is a real handy reference when you need the quick answer and cannot wait on the phone. Using the Error Encountered method, you are then given several solutions to try. If you don't like reading books there's a cd with the electronic book included.

While no book can account for every situation, failure or error, Microsoft Help Desk certainly makes a valiant attempt to give you as much information as possible. I liked the way the book is technical enough for the advanced user, yet easy enough to understand for the novice.

Microsoft Help Desk: Microsoft Office 2000 is a complete, single volume, highly recommended troubleshooting technical support book for Microsoft Office 2000 users. This essential reference shows how to recover damaged Word documents and text; troubleshoot setup and installation errors; create multiple e-mail accounts on one computer; resolve printer problems; prevent macro viruses from infecting the system; import graphics and movie files into PowerPoint presentations; wrap images around text; ensure Y2K compliant dates; restrict or monitor access to web pages; use lightweight objects to speed database performance, and much, much more. This outstanding, highly recommended reference also includes a complete electronic version of the text on CD-ROM., making it ever easier to find solutions to problems quickly and definitively.