MICROSOFT HELP DESK FOR MICROSOFT WINDOWS NT WORKSTATION 4.0 is a portable, rich source of Microsoft product support solutions available at readers' fingertips, and its the only reference for end users drawn directly from the Microsoft Product Support Services. Here is the best, most reliable help desk information straight from the source.
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More About the Author
Stephen L. Nelson, MBA, CPA, provides accounting, business advisory, tax planning, and tax preparation services to small businesses. He belongs to the American Institute of CPAs and is a prolific author.
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Most Helpful Customer Reviews
14 of 15 people found the following review helpful:
4.0 out of 5 stars
Easier to find solutions than the Resource Kit,
By A Customer
This review is from: Microsoft Help Desk for Microsoft Windows NT Workstation 4.0 (Paperback)
I found the book quite helpful to fixing problems. I have recommended it to my firm's Help Desk since all PC's OS are being upgraded to NT Workstation. The only thing lacking from this product is a CD containing a database with the information found in the book. A database would speed the search for solutions. Some problems may require digging through several places in the index before a solution is found.I recommend this book if your firm is using NT Workstation.
4 of 4 people found the following review helpful:
4.0 out of 5 stars
Very Good Reference,
By A Customer
This review is from: Microsoft(r) Help Desk for Microsoft Windows NT(r) Workstation 4.0 (Paperback)
NT Workstation Help Desk is a great addition to anyone's library. Microsoft has done a pretty good job of putting together common NT problems & solutions for any user. I find it especially handy being on a help desk and being able to use it as a valuable reference that saves me an enormous amount of time. Rather than having to research on Microsoft's tech net site, I can just look up the problem with relative ease. This book, coupled with the NT Resource Kit will no doubt, make you an NT expert.
4 of 4 people found the following review helpful:
5.0 out of 5 stars
The perfect off-line reference for realworld NT problems,
By "sleepyeyes128" (Somewhere in North London) - See all my reviews
This review is from: Microsoft Help Desk for Microsoft Windows NT Workstation 4.0 (Paperback)
While standing in the bookstore leafing through this book, I found the answers in seconds, without online search charges. You can find this stuff via newsgroups and/or MS's Knowledgebase, but here is the stuff real people needed in the real world in hard copy. Paid for itself the first day and I'm writing this on the weekend (sad?).
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