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Microsoft Outlook 2010 Inside Out Paperback – August 25, 2010

ISBN-13: 978-0735626867 ISBN-10: 0735626863 Edition: 1st

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Product Details

  • Series: Inside Out
  • Paperback: 1100 pages
  • Publisher: Microsoft Press; 1 edition (August 25, 2010)
  • Language: English
  • ISBN-10: 0735626863
  • ISBN-13: 978-0735626867
  • Product Dimensions: 7.4 x 2.4 x 8.9 inches
  • Shipping Weight: 3.9 pounds (View shipping rates and policies)
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #219,807 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Jim Boyce has authored or coauthored more than 45 books about computer hardware and software, including Microsoft Office Outlook 2007 Plain & Simple and Microsoft Outlook Version 2002 Inside Out. He is a former contributing editor and monthly columnist for WINDOWS Magazine. He has worked with computers as a programmer and systems manager in a variety of capacities since the 1970s, and has a wide range of experience in the MS-DOS, Microsoft Windows, Microsoft Windows NT, and UNIX environments.

Customer Reviews

I would say that this book is more for the novice to basic or barely an intermediate user.
Jana
Whether this a known bug they are going to fix or a change by design that they are not going to fix is completely unclear.
Philip Schlesinger
Highly recommend this as a question and problem solving resource for your Windows Office Suite library.
Glen

Most Helpful Customer Reviews

31 of 33 people found the following review helpful By Philip Schlesinger on April 1, 2011
Format: Paperback Verified Purchase
It is now well documented that Outlook 2010 no longer tracks tasks and journal entries under the activities section of a contact. Whether this a known bug they are going to fix or a change by design that they are not going to fix is completely unclear. The responses from Microsoft are inconsistent according to those who have logged help requests and posted their experiences on forums. Is the elimination of CRM like features in Outlook 2010 a cynical ploy to convert/force users to Microsoft's Dynamics CRM 2011 (at $44/user/month)?

Regardless, the features doesn't work, but based on this book I thought Outlook 2010 would give me some nice CRM functionlity for my company. The book provides step by step instructions for using this non-existent functionality (there is a detailed section in the book called "Connecting journal activities to individual contacts" teaching us how to connect journal activities to contacts. Figure 22-11 provides a beautiful diagram of the journal entry, having been associated with the contact, now dazzlingly displayed in the contact's activities section, as if somewhere, somehow, this functionality really did exist. The section ends with "this is just one more way outlook 2010 keeps all your information interconnected"). But its not true, the information is not connected, and if you had the information connected in 2007, it is now disconnected. For many users, it makes Office 2010 a downgrade from 2007, and it makes the information on the topic in this book 100% incorrect.
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16 of 18 people found the following review helpful By Colin Mcgregor on November 14, 2010
Format: Paperback Verified Purchase
I travel a lot and one of the main reasons I buy the Inside Out series of manuals is for the soft copy so I do not have to lug 5lbs of book around. The front cover refers to the back cover that then refers to the inside of the back cover to get details of you gain access to online version of book and guess what? There are no instructions.
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10 of 11 people found the following review helpful By Walter Healy on February 15, 2011
Format: Paperback Verified Purchase
I received my Microsoft Outlook 2010 Inside Out today and had the same bad experience as Messrs. McGregor and McGuire: no clue in the book itself as to how to get the online version referred to prominently on the front and back covers of the book. Tomorrow I will follow the instructions in the post of December 14, 2010 from Harold Laroux of O'Reilly Media by calling their customer service. I hope this works successfully.
In general, customers should not be misled and subjected to inconvenience this way. The book I received was new but not shrink-wrapped. Amazon should insert by hand inside the back cover the information from Mr. LaRoux's December 14 post. Microsoft and O'Reilly Media should make sure that future printings of the book include the "scratch off voucher card" referred to by Mr. Laroux.
The book itself is comprehensive and well-written. I have already read a number of entries that will be helpful to me. Mr. Boyce has done a great job. I was a beta user of Office 2010 and my understanding is that the Outlook component was the one most changed in Office 2010 from Office 2007. Many of the functions and features in Outlook 2010 are not intuitive or easy to find. This book will be a major contributor to my getting the most out of Outlook 2010.
A few subjective nitpicks: The type face in the book could have been a bit bigger and darker to make the text easier to read. The illustrations are helpful but tiny and hard to read. I hope when I get the online edition I can make adjustments to fix these problems for myself.
Walter Healy, New York City
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14 of 17 people found the following review helpful By Jana on May 31, 2011
Format: Paperback
I would say that this book is more for the novice to basic or barely an intermediate user. I have been working with Outlook as a casual user and as an IT professional since the late 90's and I have found this book to be very disappointing. In chapters where they talk about Cached Exchange Mode or working Remotely, they still reference dial-up connections and modems and still reference terminology that is just plain not relevant anymore. This book also mentions within the same chapter of whether or not your LAN is connected to the Internet and/or whether or not you would be able to get out to the Internet from your LAN, I'm like "who has to worry about that anymore?" and if they did, god forbid their biggest problem is how to use Outlook!?!? ha! :) Anyway, I have found this book to not be as useful as hoped and/or that they incorrectly advertised who this book should be marketed to and/or who should need or read this book. I would say that if you are comfortable with Outlook already, you could probably get more useful and advanced information off the Internet from Microsoft's website or similar repositories of information.
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5 of 5 people found the following review helpful By Glen on June 15, 2011
Format: Paperback Verified Purchase
Like RAGU if you have a question about Outlook 2010, the answer "is in there". Excellent TOC and index makes looking up a topic easy. Highly recommend this as a question and problem solving resource for your Windows Office Suite library. It is somewhat of an overkill however, if you want a quick and dirty orientation to Outlook!
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25 of 33 people found the following review helpful By Dan McKinnon VINE VOICE on September 23, 2010
Format: Paperback
'Microsoft Outlook 2010 Inside Out' is another great title from this line by Microsoft. The only thing that keeps this line from being perhaps the top notch, upper echelon of book series is the lack of color. Packed with over 1,050+ pages of content, this title is by no means light, thorough being the key word that stands out. From the basics of working with Outlook to working with messages to Contacts to the Calendar to managing time and collaborating, this does everything any Outlook power user would be looking to learn.

The writing is great, the content is top notch, and this is a fine resource for anyone that wants to become and Outlook wizard.

***** HIGHLY RECOMMENDED
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Most Recent Customer Reviews


More About the Author

Jim Boyce has authored or coauthored more than 45 books about
computer hardware and software, including Microsoft Outlook Version 2002
Inside Out. He is a former contributing editor and monthly columnist for
WINDOWS Magazine. He has been involved with computers as a programmer and
systems manager in a variety of capacities since the late 1970s. He has a
wide range of experience in the MS-DOS®, Microsoft Windows®, Microsoft
Windows NT®, and UNIX environments.

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Microsoft Outlook 2010 Inside Out
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