Customer Reviews

Microsoft Wireless Optical Mouse 2000- Sterling Grey ( 69J-00002 )

5 star:		(6)
4 star:		(2)
3 star:		(2)
2 star:		(19)
1 star:		(12)

 

 

It appears that the following steps may remedy the scroll wheel problem:

1. Turn on your computer with the USB receiver plugged in.
2. Once your computer has booted up, remove the batteries from your mouse.
3. Re-insert your batteries.

The scroll wheel should work normally now.

I know the above may sound silly, but I have tried it on two separate mouse and they worked (for me).

I've used Microsoft mice in the past and they've been great, but this one is terrible.
The good: it's shape and size are good, it's precise and it came with 2 alkaline batteries (AA).
The bad: scroll wheel is difficult to turn because the click indents are too big. You tend to accidentally click it instead because you have to press down a bit to get enough grip to turn the wheel. And there's no way to turn the mouse off except by removing the batteries, and the batteries are not easy to take out. Poor design.

The mouse works great as long as you don't use the scroll button. You have to scroll very slow, and it still skips. Everything else about it is very good.

Like other reviewers, I have a problem with the scroll wheel. In my case, it wobbles back & forth a bit, enough to make the page jump sometimes, or if I'm middle clicking, or scrolling to the top of a page. This one was packaged with the keyboard I wanted, but I'll either have to go back to my wired mouse or buy a better one. I'd hate to have to find the box to take everything back to Staples, and Microshift wants $35 dollars just to look at an email about it! I wonder if Logitech's mouse will work with the same receiver. Probably not. Oy!

I bought this mouse as part of a package, thinking it had auxiliary buttons, which I use for browser navigation with my logitech mouse, but it didn't. I decided to live with the mouse and use gestures to make up for the lack of extra buttons.

The mouse itself, while basic, has nice button action. The wheel, however, is imprecise and feels like it's scraping, and its middle button function is so light that scrolling often trips its button action. It's so pronounced, one wonders if MS actually test-drove this thing.

The mouse's biggest setback by far, though, was its horrendous sliding action, caused by the weight of the batteries and by touch pads that aren't slippery enough. Even siliconing my work desk didn't help this mouse glide smoothly. It was hard to do precise work, and my hand began fatiguing badly.

Then I got the bright idea of using talcum powder on the desktop. I took a small amount and rubbed it in so there was no excess floating around, and instantly the mouse began gliding beautifully. It gave the unit an entirely new character of ease and precision. Since the mouse is optical, there are no worries that the talc will foul its action.

Unless you get a deal, you may be able to do better than this mouse for the money. But if you already have it, or if you like it except for its gliding action, try a little talc and see if it makes the difference.

One last note. If you're adding this mouse to a laptop with a touchpad, make sure you have the touchpad settings the way you want them before you add the mouse, because once MS's intellipoint software is installed you may not see those settings again.

UPDATE: I have two of these mice, because I really like the keyboard that came with them for this price range. After half a year, and one year, both now have broken. It just is a bad mouse, period.

I see that Az now allows changing the star rating. I'm moving it down to that lonely number, one.

If you use (or want to use) the scroll wheel, don't buy this mouse.

The general shape and design is good. Reasonably comfortable and usable for left and right handers.

The signal range is poor. If I put the receiver on the other side of my small desk, movement is erratic. You really need to have it within a foot or two.

The scroll wheel is terrible. You feel a click every time you scroll the wheel up or down, but every third or forth click isn't registered on the computer. Using the scroll wheel as a middle mouse button is also terrible. When I try to use it to middle click on a link inside my web browser to open the page in a new tab, it sometimes scrolls the page up or down instead of registering the click. I don't have this problem with other mice, so I suspect it's related to the problem with the scrolling.

Many others here have the same problems. I can't recommend this mouse.

I bought this mouse and shipping was very quick. I plugged it in and it worked perfectly, didn't have to install anything. I used it for a good 4-5 hrs and the next day (computer being on the whole time) it stopped working all together. System restores, device drivers, dell tech support... 3 hrs and nothing helped.

Mine was defective and I'm going to be returning this back to amazon and going to try a logitech.

My wife and I picked up a pair of these after good experiences with previous Microsoft mice. We've had a really strange experience. The one she uses is on a low powered XP machine and I know know if it has anything at all to do with anything, but it doesn't work well for her. The mouse moves the pointer around the screen just fine, but the scroll wheel only works about half of the time. If she didn't use her laptop more than that desktop she'd have bought a new mouse by now. On the other hand, mine is in a higher powered Vista computer and my mouse was purchased on the same day, from the same store, identical in every way, has run pretty normally for over a year now. The wheel works fine and the movement is smooth, though sometimes when we're both using the mice at the same time mine will start to stutter and not move correctly. Since our computers sit next to each other, I'm thinking its some kind of interference. It's really strange.

I generally like Microsoft mice very much. We both have a pair of Microsoft Wireless Notebook Optical Mouse 3000 mice and they've never caused us any problems at all. We run those with two XP laptops and have never had issues with the pointer moving, the scroll wheel, anything. I wouldn't discount Microsoft entirely for my next mouse, but this model is a definite pass.

The mouse becomes unresponsive for about 30 seconds a few times a day. I have since added it to my electronics time capsule.

This is awful. It runs alright maybe 10 minutes before it starts dropping out. I want to throw it across the room. Got it at a closing sale 50% off. Still too much money.