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Microsoft Word 2010 (Step by Step) 1st Edition

4 out of 5 stars 60 customer reviews
ISBN-13: 088-5370428940
ISBN-10: 0735626936
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Editorial Reviews

About the Author

Joan Lambert has worked closely with Microsoft technologies since 1986 and in the training and certification industry since 1997. As President and CEO of Online Training Solutions, Inc. (OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to get things done efficiently.


Joan is the author or coauthor of more than three dozen books about Windows and Office (for the Windows, Mac, and iPad platforms) and three generations of Microsoft Office Specialist certification study guides. Joan is a Microsoft Certified Professional, Microsoft Office Specialist Master (for Office 2013, Office 2010, and Office 2007), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), Microsoft Dynamics Specialist, and Microsoft Certified Trainer.

Joyce Cox has 20+ years’ experience developing training materials on technical subjects for non-technical audiences, including dozens of books about Office and Windows.


Product Details

  • Series: Step by Step
  • Paperback: 528 pages
  • Publisher: Microsoft Press; 1st edition (June 12, 2010)
  • Language: English
  • ISBN-10: 0735626936
  • ISBN-13: 978-0735626935
  • Product Dimensions: 7.3 x 1.2 x 8.9 inches
  • Shipping Weight: 1.9 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (60 customer reviews)
  • Amazon Best Sellers Rank: #207,897 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Paperback
I write this in Word 2010, and I am thankful for most of the "step-by-step" practice that Ms. Cox and Ms. Lambert have assembled in this book. I am also grateful for the sometimes cookbook style of presentation, with, first click this, then click that approach to taking one through the book's lessons. It is obvious that the authors have seen the bloated tech-writer speak of most software how-to manuals and found them wanting; and, they have written a book to teach, not as a reference. That is a refreshing change.

With that said, I have some cavils. First, I am an experienced user of Word, having made a tough transition from Word Perfect 15 or so years ago, abandoning the still prevalent use of that program in the legal industry in favor of integration with other Office programs promised "convergence" often touted then as the future of technology. Convergence has yet to occur, and the integration of the Microsoft Office suite is still a disappointment. Each program has its positives and negatives, found usually by trial and error. But that is not to say that I am a word processor by trade. It is a program I use daily, and I was transitioning from Word 2003, with which I was happy, to the strange world of ribbons, backgrounds, and hopefully easier utility.
"Step by Step" satisfied most of my goals.

I wanted to abandon trial and error and learn the program thoroughly. Over a month, each morning before I went to my office, I used it as a lesson plan to decrypt the new and unknown 2010 in terms of what I knew from 2003. I believe to make the transition from earlier programs, this kind of lesson plan approach, with planned and diligent study is necessary.
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Format: Paperback
For more than a decade, the Microsoft's Step-by-Step series has been the gold standard for novices seeking to learn how to effectively utilize Word's many features. Unfortunately, Microsoft Word 2010: Step-by Step will disappoint the new user.

Previous editions of the book had included a CD with the necessary practice files that make the book's text meaningful to the user. The 2010 edition eliminates the CD in favor of "downloadable" practice files. Unfortunately, the link given for the practice files is useless!

The instructions for downloading the practice files are found on page xxi of Word 2010: "Before you can complete the exercises in this book, you need to copy the book's practice files to your computer. These practice files, and other information, can be downloaded from the book's detail page, located at [...]

As of this writing (8/2/2010), typing in the above link takes your browser to a copy of page xxi which advises you to, once again, enter the link [...]. Of course, you've already typed in that link. Microsoft sends novice users on a frustrating chase round-and-round in endless circles!

Without the practice files, this $30.00 book is virtually useless.

Persons desiring to learn Word wold be well advised to use Word 2007: Step-by-Step which comes with a CD and the practice files. The 2007 edition of the book will provide an adequate introduction to many of the features of Word 2010. Once one becomes familiar with Word 2007, the remaining new features of Word 2010 can be acquired from some other text.

Hopefully, Microsoft will fix the bogus link so that readers can dwonload the practice files. Before considering the purchase of this book, try the link yourself to see if this frustrating problem has been corrected!
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Format: Kindle Edition Verified Purchase
Okay, to be honest, I really don't like MSWord and have mostly successfully avoided it since it's inception, much preferring WordPerfect. However, circumstances forced me to use MSWord, so I dutifully purchased the 2010 version and immediately went looking for something that would make sense of its strange functioning.

I understand word processing. I've been a writer and a freelance editor for over twenty years. I understand the basics. What I wanted was something to help me understand how styles worked, how to use them to meet the requirements of certain projects, what templates could do for me. Maybe how to use images. I found styles and templates received a total of sixteen pages, out of over five hundred, and seemed to rely heavily on the practice exercises (never mind they couldn't be found, I just wanted simple instructions as to how to apply them). The images section wasn't much more helpful.

Quite frankly, I ended up using trial and error and reformatting three times (finally figuring out how to strip codes, without going to .rtf or plain code files, which only made things worse). I should have paid attention to the reviews, but I thought perhaps many of them were negative, just because of the bad link to practice files, which I didn't think I'd use.

To be honest, I'm not sure anyone can write a manual on effectively using MSWord comfortably, when the user is accustomed to the intuitive advantages of WordPerfect and its "reveal codes" option. However, I had hoped Step by Step would make my life easier. It did not.
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