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Microsoft Word 2010 (Step by Step) 1st Edition

54 customer reviews
ISBN-13: 978-0735626935
ISBN-10: 0735626936
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Editorial Reviews

About the Author

Joan Lambert has worked closely with Microsoft technologies since 1986 and in the training and certification industry since 1997. As President and CEO of Online Training Solutions, Inc. (OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to get things done efficiently.


Joan is the author or coauthor of more than three dozen books about Windows and Office (for the Windows, Mac, and iPad platforms) and three generations of Microsoft Office Specialist certification study guides. Joan is a Microsoft Certified Professional, Microsoft Office Specialist Master (for Office 2013, Office 2010, and Office 2007), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), Microsoft Dynamics Specialist, and Microsoft Certified Trainer.

Joyce Cox has 20+ years’ experience developing training materials on technical subjects for non-technical audiences, including dozens of books about Office and Windows.


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Product Details

  • Series: Step by Step
  • Paperback: 528 pages
  • Publisher: Microsoft Press; 1st edition (June 12, 2010)
  • Language: English
  • ISBN-10: 0735626936
  • ISBN-13: 978-0735626935
  • Product Dimensions: 7.3 x 1.2 x 8.9 inches
  • Shipping Weight: 1.9 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (54 customer reviews)
  • Amazon Best Sellers Rank: #142,970 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

63 of 73 people found the following review helpful By David J. O'Connell on November 21, 2010
Format: Paperback
I write this in Word 2010, and I am thankful for most of the "step-by-step" practice that Ms. Cox and Ms. Lambert have assembled in this book. I am also grateful for the sometimes cookbook style of presentation, with, first click this, then click that approach to taking one through the book's lessons. It is obvious that the authors have seen the bloated tech-writer speak of most software how-to manuals and found them wanting; and, they have written a book to teach, not as a reference. That is a refreshing change.

With that said, I have some cavils. First, I am an experienced user of Word, having made a tough transition from Word Perfect 15 or so years ago, abandoning the still prevalent use of that program in the legal industry in favor of integration with other Office programs promised "convergence" often touted then as the future of technology. Convergence has yet to occur, and the integration of the Microsoft Office suite is still a disappointment. Each program has its positives and negatives, found usually by trial and error. But that is not to say that I am a word processor by trade. It is a program I use daily, and I was transitioning from Word 2003, with which I was happy, to the strange world of ribbons, backgrounds, and hopefully easier utility.
"Step by Step" satisfied most of my goals.

I wanted to abandon trial and error and learn the program thoroughly. Over a month, each morning before I went to my office, I used it as a lesson plan to decrypt the new and unknown 2010 in terms of what I knew from 2003. I believe to make the transition from earlier programs, this kind of lesson plan approach, with planned and diligent study is necessary.
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45 of 56 people found the following review helpful By Richard Brudzynski on August 2, 2010
Format: Paperback
For more than a decade, the Microsoft's Step-by-Step series has been the gold standard for novices seeking to learn how to effectively utilize Word's many features. Unfortunately, Microsoft Word 2010: Step-by Step will disappoint the new user.

Previous editions of the book had included a CD with the necessary practice files that make the book's text meaningful to the user. The 2010 edition eliminates the CD in favor of "downloadable" practice files. Unfortunately, the link given for the practice files is useless!

The instructions for downloading the practice files are found on page xxi of Word 2010: "Before you can complete the exercises in this book, you need to copy the book's practice files to your computer. These practice files, and other information, can be downloaded from the book's detail page, located at [...]

As of this writing (8/2/2010), typing in the above link takes your browser to a copy of page xxi which advises you to, once again, enter the link [...]. Of course, you've already typed in that link. Microsoft sends novice users on a frustrating chase round-and-round in endless circles!

Without the practice files, this $30.00 book is virtually useless.

Persons desiring to learn Word wold be well advised to use Word 2007: Step-by-Step which comes with a CD and the practice files. The 2007 edition of the book will provide an adequate introduction to many of the features of Word 2010. Once one becomes familiar with Word 2007, the remaining new features of Word 2010 can be acquired from some other text.

Hopefully, Microsoft will fix the bogus link so that readers can dwonload the practice files. Before considering the purchase of this book, try the link yourself to see if this frustrating problem has been corrected!
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24 of 30 people found the following review helpful By Dan McKinnon VINE VOICE on August 27, 2010
Format: Paperback
Thumbs down to the haters who are mad that there was an issue with the practice files for this book, as the content even without the practice files (note the correct link has been posted here) is worth the $$$ itself. The Step by Step line is one of the best on the market today, due to great writing, nice layout, and a pleasant experience through and through.

Let's take a quick look at the Overview:

1. Word 2010 Basics
2. Editing Text
3. Changing Text
4. Columns & Tables
5. Graphics
6. Preview, Print, Distribute
7. Diagrams Fun
8. Charts
9. Other Visual Elements
10. Organizing Content
11. Creating Other Documents
12. More Techniques
13. Reference Tools
14. Mail Merge
15. Collaboration Time
16. Work More Efficiently

Word might seem like a basic program that isn't much to offer past the basics, but you owe it to yourself to learn about all the goodness that this old-time app has to offer. This book will lead you the way, and no doubt with this by your side, it will be a yellow brick road that awaits!!

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8 of 10 people found the following review helpful By Adolf Von Wurttemberg on January 12, 2011
Format: Paperback Verified Purchase
I am a 'veteran student' of this series of Word tutorials beginning with Word 97. I gave this book only a four-star rating because of the great aggravation of a bad link to the Practice Files. Redmond Guys, get this right next time, please! Thanks to another Amazon reviewer I found the correct website. Thanks!
Now, for the positive: there are far too many improvements for me to even begin a litany of praise for this application. As a foreign language translator who works with non-Latin alphabets in languages such as Sanskrit, Hindi and Classical Greek, I think that this is the best application ever for my daily work. I am running 64-bit Word on a home-built 64-bit computer with 6GB of RAM. Even for some of my large literature files the speed is almost instantaneous. This is a big improvement over 32-bit Word 2007 on my older 32-bit computer.
To sum up: I recommend highly this book for users who wish to learn the many new features of Word 2010. Happy computing!
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Microsoft Word 2010 (Step by Step)
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