Customer Reviews

Microtek ScanMaker V6UPL Flatbed Scanner (PC/Mac)

5 star:		(0)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(7)

 

 

The Microtek Scanmaker V6upl is a good scanner at a decent price. It scans photos with good color and detail. The PhotoImact software (included) is excellent software for making adjustments to the photos. Forget the Adoble Photo Deluxe 2 (also included). OCR is above average using Textbridge 9, but not worth much (typical) using the included limited OCR software. The drawbacks are it takes up a lot of deskspace (but can can scan 8 1/2 x 14 documents), and the included transparency adapter gives very poor results on slides for which it is intended. Overall, a good scanner, well worth the current price, especially if you will scan some documents longer than 11 inches.

Microtek's web site claims that this will work with Windows XP. I had to e-mail their sales staff to ask a technical support question ("how do you get this to work?") and they just said "it will work with USB". Wrong. I've removed and reinstalled the driver that "works with Windows XP" many times. They need to update their drivers for Windows XP. If you install the drivers as administrator, only administrators (not regular users) can scan images. If more than one user is logged in, the scanner programs will hang. A lot of trial and error and unplugging/plugging USB cables to get this to work. The only positive thing I can say is that on occasions in the past when I have been able to configure it successfully, the scan quality was good.

We just purchased and returned two other scanners, one by mustek and one by umax. The first thing I noticed about this scanner is it's weight - it is well made and not flimsy like so many scanners you see. It doesn't have a lot of bells and whistles but the scan quality is great and scanwizard twain interface is nicely done. It is a little bit picky in winME, but otherwise was an easy install. The Software bundled is nice.

This is the most disappointing purchase I have ever made from Amazon. However, since I can't be bothered with sending it back and hunting for another, I'm stuck with it until I give in and buy a whole new one.

This P.O.S system comes with a version of Omnipage that, according to the poorly translated Taiwanese documentation, must be installed in Safe Mode, to avoid crashing the system.

It can be used from inside Photoshop's twain acquire if hooked up as a USB scanner -- but if this is done none of the accompanying software is able to locate the device and refuses to work, being only designed to expect a SCSI/Parallell interface. Of course, to use the included slide/negative scanner, you have to use the accompanying software...

The software works fine if you hook it up as a Parallell scanner, but if you do that, Photoshop will crash immediately upon attempting to aquire from it.

In other words, to scan inside Photoshop, you have to use USB, and that restricts you to a pathetically small array of scan configuration options, and the inability to use the included slide/negative lamp.

The device is shoddily made [junk], and companies selling this should probably be under investigation for fraudulently representing the device as a completed and ready-to-purchase product. I haven't seen a scanner this BIG with the limited capabilities it has since 1991. ...

This is my 2nd Microtek Scanner and I am relatively pleased with it this far. After I downloaded the updated driver supporting Windows ME, I could quickly install the scanner, although the "Scan Detector" does not always recognize the scanner. Since this model has no OFF/ON switch you could be wasting energy. Reflective art and negative 35mm filmstrips scan well (especially the "Descreen" and "Pre-Scan" functions sold me). The included LiquidLight 35 functions as a transparency adaptor, but it only works well with 35mm filmstrips, slides are difficult to scan due to a missing mechanism that hold them into place (Microtek suggests the use of clear tape!!!). Using the USB port, I find the scanner to be reasonably fast but noisy. For just $130.00, I think it's a good deal.

Impossible is the word to describe trying to get in touch with Microtek customer service. Not only is the product extremely unreliable, but customer service and technical support would rather you not call them if you have problems. I have owned two Microtek scanners, both products not supported by the manufacturer

I purchased the scanner new. After installation I could make 2 scans and then the scanner (or software) would lock up and my coputer could not find it. I sent emails to tech support and followed all their instructions and the result was always the same. They then sent an email saying to call tech support. I called (a toll call, not an 800 #) and it took 10 min b4 someone answered and said I needed to be xferred to the advanced consulting group. After being xferred I was on hold for 1 hour b4 I gave up. The only thing worse than this scanner is their custtomer support. It seems to me that support of a new purchase should have 800 service. I wouldn't recommend another Microtek product to my worst enemy!

I've recently upgrated from ME to XP Prp and found that this scanner is not working (not recognized) under Windows XP. Microtek doesn't seem to have specific drivers fron WIN XP, only for WIN 2000, 98, and 95. Although I did purchase this scanner about 2 years ago, I never had problems with it under Win ME.

I purchased 3 of these scanners because it received such a great review. I can only describe the product as junk. To attempt to use it I had to "rig" the scanner by disconnecting and connecting it before using it and sometimes during use because it would freeze. Also the sound card had to be removed from the computer.
Assistance from Microtek was of no use and they themselves did not know how to deal with the problems.
If the scanner could actually work without all the hitches then the quality of scanning and the various programs that it came with would be of great use. I only know this as a result of using another scanner with the software that the Microtek came with.
The 3 Microtek scanners are now serving as very expensive paperweights after 3 months of trying everything short of magic to get them to work on various computers in the office.

I purchased 3 of these scanners because it received such a great review. I can only describe the product as junk. To attempt to use it I had to "rig" the scanner by disconnecting and connecting it before using it and sometimes during use because it would freeze. Also the sound card had to be removed from the computer.
Assistance from Microtek was of no use and they themselves did not know how to deal with the problems.
If the scanner could actually work without all the hitches then the quality of scanning and the various programs that it came with would be of great use. I only know this as a result of using another scanner with the software that the Microtek came with.
The 3 Microtek scanners are now serving as a paperweights after 3 months of trying everything short of magic to get them to work on various computers in the office.