Mike Halsey's background in IT comes from years of front-line support for international corporations, large and small businesses, micro-businesses and individuals in their homes, so however you need to work with your computer, smartphone or tablet he's able to see things from your point of view.
With a background as a teacher of adult (basic-skills) English, he prides himself on using language that is as clear and straightforward to the widest range of people as possible, and his books are frequently complimented for the ease with which they can be understood by non-technical people.
Mike is also a technology blogger providing text and video-based support at TheLongClimb.com. Mike is also a Microsoft MVP (Most Valuable Professional).
Mike posts regularly on Twitter (www.Twitter.com/halseymike) and Facebook (www.Facebook.com/halseymike)