Customer Reviews

Mitsubishi L65A90 65-Inch LaserVue Rear Projection HDTV

5 star:		(16)
4 star:		(0)
3 star:		(3)
2 star:		(1)
1 star:		(7)

 

 

I have owned the Mitsubishi LaserVue since May 24, 2009. I could not be more satisfied with this TV. Blu-Rays look flawless with natural fluid motion, even with fast paced action scenes. The brightness of the image far surpasses the LCD and LED-LCD competition. Dark scene detail is the best that I have seen. My previous set was an early Samsung DLP. Reviewers have commented on the narrow viewing angle of DLP-type televisions. The viewing angle on the LaserVue is far broader than any DLP television, especially laterally. Even vertically, the viewing angle is better than my old Samsung DLP. My LaserVue sits on a BDI Deploy Max 9640-1, Extra wide Open TV Stand - Gloss Black stand, about 19 inches high. Wii games are playable twelve feet away without problems in viewing. The placement in my family room is on the long wall ( 24 feet ) and an excellent image is viewable from all seating positions. What really separates this TV from the competition, however, is the color rendition. Of the three color settings, "Natural", "Bright", and "Brilliant", I keep the TV mostly on "Natural", and even at this setting, the color is astounding. The "Bright" setting is used only when there is extreme ambient light, such as when there is direct sunlight streaming through the blinds behind the TV. The "Brilliant" setting seems to extrapolate the color into a range broader than originally intended or recorded. The Blu-Ray of the movie WALL-E looks incredible on this setting.

I must make some comments about a very positive experience with Mitsubishi as a company and the customer service that I have received. My first LaserVue did have a defect. The picture would occasionally shift in tone, as if the color temperature had been changed from cool to warm. I contacted my dealer, who in turn contacted Mitsubishi. I received telephone call from both a Mitsubishi customer service representative as well as an engineer from company headquarters in California. My set was replaced within a week and I received follow-up calls ensure that all was ok.

Many people are put off by the price of this television. I purchased the LaserVue and the stand at a very high-end Home theater store in Houston, where far costlier televisions were on display. One evening, near closing time, I was the only customer in the store. Most of the high-end televisions have promotional Blu-Ray DVDs playing to demonstrate the strengths of their products. My salesman allowed me to play these DVDs on the Laservue. It was really no contest. After this exercise, the LaserVue really seemed like a bargain, especially when considering that there should be no degradation of the image in the life of this television.

I am returning this television. It is a difficult thing to do. I waited about four years for this television, and in a matter of minutes I knew the dream was over. I have owned Mitsubishi televisions for 20 years. My last television was a WD65000, a top of the line first generation DLP; it was a great television until it stopped working after about nine years. The picture on the LaserVue television is superior to my previous DLP. The LaserVue is brighter, sharper, and more vivid. The thing I like the best about the LaserVue is that it has virtually no reflection. So why am I returning it? Two significant problems with this telvision. First, the glow from the lamp on a dark screen is very problematic. Most of the time it's ok, but on movies with letterbox format and dark screens the glow is just too much. The second problem is even worse in my opinion. The fan on my LaserVue is just too loud. The pitch and volume of the fan are noticeable at most times unless the television volume is way up. I'm not sure all LaserVue televisions are this loud. I had a service repair inspection of the LaserVue, and they claimed the noise was normal. I'm not sure how he came to this opinion since he had never seen a LaserVue television before. I called the special number for LaserVue owners, and they assured me that both of my concerns seemed to be normal characteristics of the television. I went to two stores to look at the LaserVue, and I tried to compare. To determine the noise problem was nearly impossible, since the ambient sound in the store drowned out the fan noise. I put my ear next to the televisions in the store and it seemed quieter than my television, but I can't be sure. The problem with the light was clearly visible on the televisions in the store. I really wanted to keep this LaserVue television, but I can't live with the problems. It seems that very few people have returned these televisions and the reviews are generally good. If you can live with the fan noise and the light, the picture is amazing.

Ignore the "haters" reviews if you want the true skinny on this incredible, must-see-it-to-believe-it television. After copious research, my husband and I were 99% sure this was the TV we wanted...but there was one problem. There wasn't a store in our entire state that had one on the floor for us to see in person. With a purchase this expensive, that poses a giant obstacle. Do we buy it sight-unseen? Yikes! (We live in Michigan, and when I called Mitsubishi's general service line, I was told there was a store that had one on the floor...in Tennessee.)

Ultimately, we did buy it sight-unseen...directly from Amazon. (I would be cautious about buying it from any of the shadier internet appliance dealers, though - even among Amazon's own 'marketplace' sellers.) The set arrived very quickly, but we did have a problem: thin vertical lines running across 90% of the screen. I called the special number for Laservue owners and spoke directly with a real, live human being in California right away. They immediately arranged to have my set replaced with a brand-new set and have the faulty set shipped back to CA so they could examine it in person. For the incredibly low price for which we purchased this TV from Amazon (under $4K), I didn't mind a bit. Even in the few days it took for the new set to arrive, my husband and I watched the defective set with something approaching awe. The sharpness, the black levels, the otherworldly quality of the color when set on 'Brilliant' mode...it's indescribable. I'm so incredibly glad we didn't settle for a plasma with their distractingly reflective screens or an LED-LCD. The Mitsubishi Laservue leaves them all in the dust.

The new set arrived and "glorious" is a decent word to describe the picture quality. And if you're watching something in HD? It's like you can reach right through the screen and touch what you're seeing. I had to laugh when I found my husband utterly absorbed in a cooking show (something he NEVER watches), and when I called his name, all he could manage was to whisper "It all looks so delicious!", never once taking his eyes off the screen. I know what he means, though - you feel like you can actually smell and taste the food that is seen on this set.

The set itself is really slim and the case is beautifully sleek. I understand you can hang the Laservue on the wall, but since I've never been one to want to hang my TV on the wall itself, that didn't matter one way or another.

I can understand how some people are frustrated, having thought that this technology would be more widely available from other manufacturers by now and therefore more cost-competitive. I can even understand how some people hear the words "rear projection" and scoff at the notion of a television that is a rear projection selling for over $5,000.00. But I can tell you from firsthand experience that this television is worth every dime of its current price, and the angry reviews are written by people who don't own one and probably have never even seen one. Take them with more than a grain of salt.

Could we have afforded this television at its current market price? Sadly, no. I do hope that Mitsubishi will expand production so that brick-and-mortar stores that want to sell them can have them on hand, and that they consider expanding the Laservue line to screen sizes both larger and smaller. If they did so, I can't help but think they would have a runaway success on their hands, especially if they could come down in price even a bit. I also hope that other maufacturers jump into this technology with both feet and give Mitsubishi a run for their money.

But make no mistake - this television is so good, it makes every known superlative adjective seem banal. Mitsubishi rightly provides a level of customer service for this incredibly expensive TV that one would expect, and after having dealt with them, I can vouch for their commitment to complete satisfaction for the customers who are willing to take the plunge and buy a Laservue. But at that price, they'd darn well BETTER, right?

Still, if you want the kind of television that makes people's jaws drop open when they come over and makes everyone in your family grin like a mindless fool every time they watch it, consider the Mitsubishi Laservue. You *won't* regret it.

My brother just bought this and I'm very impressed with the pic quality. I want to start by saying I own a Sony XBR4 and an XBR6, and I have the baseline settings for XBR4 at AVS, so I know pic quality.

This is an amazing TV, super vivid colors, deep blacks and smooth motion. The only con is that is not a flat panel and cannot be wall mounted. If wall mounting is not a big deal, and you can afford the high price, then this is by far the best big-screen out there(over 55"), beating the Pio Elite Pro 111FD 60" model for color accuracy.

If size is not a big deal, the Pio Elite 50" pro111FD is probably better because its gettable for under 2k. The Sony XBR4,6 are the best LCD's at any size.

Mitsubishi hits a home run.....now please lower the price, so most can afford.

If within that first year your LaserVue unit requires servicing longer than 2 weeks from the first service visit then you may request that a new LaserVue HDTV be sent to you free of charge.


And that's just some of the benefits beside the awesome picture.

I find it kind of funny that anyone who owns the laservue is very quick to rate it with 5 solid stars, yet people who don't own one can't afford it, or simply think it is overpriced, are really quick to give it 1 star. These are the people who really wish they could have one.
If you want the best 65" television in the world, by all means get a laservue. The colors, black levels, picture quality, and efficiency are just amazing, which is what you really want in a TV at the end of the day.

Couldn't be happier. Great picture, fantastic color. This is a must for any home theatre. Truly a product worth the price. The only negative is you have to fight with the rest of the family to watch your program.

I had been waiting a year or so for my dream tv to come down in price. When It got to 5 grand, I hesitantly pulled the trigger and bought it, along with an OPPO BDP-83 Blu-Ray player. Breathtaking picture and color quality. BLOWS AWAY my Sony Bravia 46 incher. I feel like I'm understating this. The Neon colors in the movie "UP" are just incredible. And this set is "3D Ready", Which means both "Cool, I'm 3D ready", and "Crap, my OPPO is not" arghhh! Oh well, I'll just Ebay the OPPO when I need to upgrade. The TV though? You will be "King of the Hill" for right now. I LOVE it!

MAJOR EDIT! Today is April 3rd, and I bought this set last November 2009. I am now waiting for my 4th, yes, my FOURTH replacement set to arrive. Usually takes 3 weeks through Magnolia Audio/Video. Everything I've said in my original review is true. Best pic I've ever seen with unbelievable colors, but one day every few weeks or so, it comes on for a few seconds, and then just shuts off. Turn back on, and shuts off, then dies. Mitsubishi tells me that is unusual, but 3 sets in 5 months? I'm hoping the next set lasts until next fall so I can trade it for the newest 3d set. They offered to replace it with a 75" set, which was damn tempting, but it's too big for my entertainment center. 65" is the max. Just giving a warning. You're rolling the dice to get this beautiful picture. I was always trusting in new technology, but I'm a bit wiser now.

Having sold TVs for over 5 years, I've seen TVs come and TVs go. I've seen CRT's King, I've seen them become the laughing stock of the technology world. Once LCD's and Plasmas hit, I thought DLP TVs were dead. They weren't as bright, didn't have the viewing angles and were not able to be wall mounted. Then Mitsubishi decided to come back with a bang with their Laservue television. It's wall mountable, has a much better viewing angle, and most importantly, has colors that even plasmas cannot duplicate. The demo I saw in Vegas was the Minnesote Vikings color purple can only be seen in its actual form on the Laservue tv. I only watch Blu Ray on this TV so couldn't tell you how good TV programming looks (assuming you have HD you'll be fine) but all the newer blu rays look like heaven on Earth. At the current moment of typing, I'm watching the second Transformers movie. The colors and clarity bring Blu Ray to the next level. 3D blu rays were just released and this TV being 3D ready means one less thing I need to upgrade to. For now, this is the absolute best TV on the market. I'm a big warranty guy as well and Mitsubishi guarantees for the life of the TV for the lasers to keep working. A DLP style TV with no bulbs that need to be replaced, what better?!?!?!?!?!? Paul's TV is selling this for only 3500 which finally puts it at the price it's going to take to get more people buying it. No better TV on the market, NONE.

I have owned this TV for about 5 weeks now, and am very happy with it. The video is as sharp, bright and colorful as the other reviewers have said. My previous TV is a first generation Samsung 61" DLP (720p), and this is noticeably better in every aspect (and I still like my Sammy). All HD sources look amazing, and the contrast and viewing angles are also much better. The only downside to this TV is the audio. The speakers are internally mounted and the sound is ported through the cabinet. There is no bass or midrange to speak of. Get this TV for the picture, then use a separate sound system!

Don't believe the haters who rated this TV low and don't even own it!