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Mobbing: Emotional Abuse in the American Workplace 1st Edition

57 customer reviews
ISBN-13: 978-0967180304
ISBN-10: 0967180309
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Editorial Reviews


This is the first U.S. book on mobbing, a widespread and serious form of workplace victimization. We are in the authors' debt for bringing mobbing to the attention of the American public and recommending ways to halt it. -- Dr. Nicole Rafter, Professor in Northeastern University's Law, Policy, and Society Program

Until evil is named, it cannot be addressed. This book names "mobbing," a common and bloodless form of workplace mayhem, and proceeds with brilliance to show its roots and possible cures. -- Daniel Maguire, Professor of Ethics, Marquette University, Author of Ethics for a Small Planet

From the Publisher

This is an important book. It sheds light on great suffering and proposes ideas to reduce this suffering," wrote Dr. Heinz Leymann, the Swedish-German researcher who named "mobbing" and brought it to the attention of the European community in the Foreword of this book.

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Product Details

  • Paperback: 216 pages
  • Publisher: Civil Society Publishing; 1 edition (July 1999)
  • Language: English
  • ISBN-10: 0967180309
  • ISBN-13: 978-0967180304
  • Product Dimensions: 8.5 x 5.5 x 0.7 inches
  • Shipping Weight: 8.8 ounces
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (57 customer reviews)
  • Amazon Best Sellers Rank: #581,419 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

132 of 135 people found the following review helpful By L. Cook on July 27, 2005
Format: Paperback Verified Purchase
I stumbled across the term "mobbing," and then the book on amazon, late one night. I ordered the book after I read the description. "Mobbing" -- a group activity at work in which one person is singled out to be eliminated -- was a new term to me. But the idea of mobbing was not new. I was mobbed four years ago and, as do so many mobbees, finally left my job because of the excruciating mental and emotional suffering I endured. The women who mobbed me subsequently have mobbed two other people -- who both left with no job on the horizon -- and doubtlessly will continue to mob whoever holds this particular position that reports to her. This book helped me understand the behavior, how it occurs, how it builds up, and, most of all, that it happens to millions of other people every day. I realized that what happened was not my fault, and now I feel more confident as a professional than I have for the past four years since the mobbing. Please understand that I am not a fan of self-help books -- I'm a pretty no-nonsense type and think that some of these books are frivolous folderol.

But not "Mobbing." I even emailed the authors, who took the time to personally answer me.

This is a fantastic book. If you're being mobbed now, it will help you cope. If you have been mobbed, it will help you recover.

Once more, thanks to the authors for bringing this ugly facet of the working world to light.
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126 of 130 people found the following review helpful By Marie Paoletti on November 5, 2003
Format: Paperback Verified Purchase
One of the most insidious ruses used by management, when they want you out, is to allow, in fact, condone, bullying by your peers. And when you complain, they ask you "What did you do to deserve it?" It doesn't matter if you are the most productive customer service rep. with a large and satisfied client base, if they don't like you or feel threatened by you, you will get mobbed.
I had not realized, until I read this book, that there was a name for what I had experienced. With a lot of counseling, talks with trusted friends and anti-depressant medication, I held my own for several years. And what was my sin? Being the Union Rep. with integrity, protecting even some of the people who made my life miserable. What really made my blood pressure go up was when I read that most people who experience severe mobbing, leave the work force and can never return.
Fortunately I was able to leave after 19 yrs and start another career in another industry. But I lost seniority, affecting vacation benefits, sick leave benefits and placement on the lay off list. The good thing is that I don't experience the mobbing where I now work and I am in fact, respected, for my Union history (some of it had made the newspapers) and integrity.
Being able to put a name with what was happening helped me to be able to make it through the last couple of months on the old job. I also started following suggestions in the book, including using them with the Union rep. who had also not supported me. I am heartened that this harrassment is now recognized and employers can be made to pay for it. But the courts and lawyers are still not too keen on prosecuting. This book is one of the best on the subject, an easy read, but don't read it while in the doctor's waiting room, your blood pressure will go off the charts!!
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110 of 115 people found the following review helpful By miles@riverside on October 16, 2002
Format: Paperback Verified Purchase
Do you ever read in the paper how a large company is planning to eliminate 1,000 jobs or so over the next year through something called "attrition"? They're not going to lay people off and have to pay those pesky unemployment benefits, they're just going to reap the harmless and friendly windfall of attrition. It's like 1,000 people or so at this company are going to wake up one day and, for no particular reason, just up and decide to get new jobs or whatever! Hey, what a great deal for the company! Such a great deal!

Of course, what many of us who have undergone the attrition process learn is that a company actively encourages people to volunteer to quit their jobs. Or perhaps some managers want to encourage certain employees they don't particularly like to quit -- with the implicit collusion of upper management. And of course this encouragement usually takes the form of insults, threats, humiliations, blackmail, manipulations, treachery, harrassment, gangings-up-on, behind-the-back criticisms, "one-on-one" meetings with concerned managers, and various other forms of encouragement. You can complain, of course, but whomever at the company you want to complain to feels, well, they really have to side with Management on this one -- it must be all YOUR fault.

Even the most arrogant and self-secure can have bad feelings about such experiences months or even years after the fact. Rage, frustation, grinding teeth, revenge fantasies -- these are your only true pals (it seems).

Unfortunately, some people suffer a lot more than feelings of protracted anger. This books describes cases where workers have been rewarded with long-term depression, heart attacks, and even suicide.
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101 of 106 people found the following review helpful By a. reader on March 21, 2005
Format: Paperback
I'm currently dealing with the affects of this type of cowardly behavior, and I would like to send a message to anyone who has found themselves here at this web page:

If you "feel" like this is happening to you, if you "think" this may be happening to you, if you are waking up in the middle of the night, by intrusive thoughts and worries surrounding your work situation, and wondering what is wrong with yourself, then trust your instincts. Leave the environment and seek help. Please do it for the good of yourself, your health, and your loved ones.

This has been one of the most crushing, defeating experiences of my life. I hope that I can at least help keep someone from making the same mistakes in not trusting in their own perceptions.

Don't worry about revenge via lawsuits, or fighting back, or personal pride. Be concerned about your own mental and emotional well being. Surround yourself with people who give a damn about you. Seek resources such as this book in order to understand your situation, and try your best to start dusting yourself off.

These types of environments are severely ill and fronted by phonies. They are the most ignorant, the most scared and would be the first ones to crumble under the same circumstances you have found yourself. There is no honor or valour where you are at. Let them be. Rise above it, and out of it...
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