Customer Reviews

ReCam Remote Monitoring Software

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

The product description says it works "with any wired or wireless IP camera", however I have not been able to get it to work with the wireless security cameras I bought for my home so that I could monitor them from work via the internet. I cannot even get past the initial setup as the software doesn't recognize the cameras. This product may work well with a webcam or something similar but does not do what I need it for.

I purchased for about $90 some time ago and have worked up to 26 cameras being recorded 24/7. It uses relatively low resources, has lots of features, is a good value with no per-camera license fees, but lacks instructions to get the most out of it. As for camera compatibility, nearly any network camera has a string to grab the image (eg. http://camera/image.jpg) so compatibility isn't typically an issue, even when your camera isn't in the list.

The "instruction manual" is lacking in correct information on how to set up the remote viewing, but with some thought of a missing step, I was able to get get it working just fine. I had to get the ip address of the machine the card is installed in first and foremost. Then, I typed that into ie and downloaded the applet and it works just fine.

(from the start menu type "run". In the windows that opens, type ipconfig/all. Read down the list to find either the physical or wireless address. Type that into ie and follow the instructions. Not too hard, it took me longer to type all this review)

I purchased this software from a recommendation of a friend. I wanted to remotely monitor my business ip camera. The camera was not on the very limited list of cameras and did not connect. When I called the tech department they said I needed to get the current version that has my camera listed. When I downloaded the new software it had my camera and I was able to locally access it but not remotely. When I called again they said I need to change my router and computer settings to make it work and I should call geek squad to do it. It is a useless and complicated program and far beyond my pretty good computer skills.