Mobile Government: An Emerging Direction in E-government (Hardcover)

by Ibrahim Kushchu (Author, Editor)
Key Phrases: mobile government services, online governmental services, open service platform, South Africa, Zaragoza City Council, City of Stockholm (more...)

Editorial Reviews

Product Description
Mobility is no longer a technological revolution. It is more about how businesses and governments can provide a better social infrastructure through mobile applications and services. While e-government was an important step taken by many governments, provision of services through mobile technologies is now inevitable. Public demand for mobility, the efficiency and productivity gains of the public sector through mobility, lead to a natural move from e-Government to m-Government. Mobile Government: An Emerging Direction in e-Government provides selected examples of current developments from various countries in terms of technology, applications and services, and various real world m-government examples, their evaluations, challenges and opportunities. Mobile Government: An Emerging Direction in e-Government applies to various groups, including m-Government practitioners and researchers, government officials, policy makers and mobile IT solution providers in the areas of e-government, mobile business, mobile internet and public administration. This innovative publication contains introductory knowledge on m-Government, and then moves on to a relatively deeper examination of various applications, that are significant in terms of current and future developments in m-Government.

About the Author
Professor I. Kushchu is an expert on management systems and artificial intelligence. He holds a first degree (BSc.) in Management and an MBA. He also has a Master`s degree (MSc.) in Artificial Intelligence from the University of Edinburgh, United Kingdom. He was awarded a PhD degree in Evolutionary Artificial Intelligence from the University of Sussex, UK. Combining his Management studies and his expertise in artificial intelligence, Prof. Kushchu has been working for Business Schools both in the UK and in Japan and teaching various Information Communication Technology courses especially related to electronic business and mobile business. Prof. Kushchu is an internationally recognized and pioneering researcher indeveloping Mobile Government field by bringing into the light the issues related to the use of mobile technologies in electronic government. He has edited and co-authored three books and has more than 35 publications in various international journals and in the proceedings of reputable conferences.

Product Details

• Hardcover: 300 pages
• Publisher: IGI Publishing (April 30, 2007)
• Language: English
• ISBN-10: 1591408849
• ISBN-13: 978-1591408840
• Product Dimensions: 10.1 x 7.1 x 1.2 inches
• Shipping Weight: 2 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
• Amazon.com Sales Rank: #1,453,643 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

5.0 out of 5 stars Mobile Government Is On The Rise, January 29, 2008

By	W. Sheridan "Epistemological Entrepreneur" (Ottawa, Canada) - See all my reviews

As governments increasingly adopted computers and networks for their operations the term e-Government (electronic government) came into popular use. The next phase in that development is equipping more and more of the government workforce with mobile devices (cell phones, personal digital assistants, laptops, etc.), and the term used to designate that trend is m-Government (mobile government). "But does that really make the government itself mobile?" some people ask. A fair question, but framing the issue that way misses half of what is going on. Customers, clients and citizens are also beginning to communicate with their governments through mobile devices, to pay taxes, remit fees, and exchange information. So, what the term m-Government actually refers to is the transfer of government services to mobile platforms.

The editor of this book, Ibrahim Kushchu of the Mobile Government Consortium International in London, has assembled a group of knowledgeable practitioners to spell out, each in their own area of expertise or experience, just exactly what m-Government means and how it works. As a result there are chapters on m-Government in cities, regional governments, and national governments. There is a discussion of the appropriate business models for cost-effectiveness, a chapter on the need to consider "soft" factors to assure success, and a number of case studies on m-Government implementation within particular programs, departments, and governments.

Some people still think m-Government is just a gimmick - not so! By putting government employees out into the field with mobile devices, the delivery of services to the public and eligibility information to the government, are both personalized and speeded up - which is something the public usually wants. By the same token, giving the public access to government services and infrastructure via their mobile devices lets them interact "anywhere, anytime, anyhow" - which is something they also want. As more and more people adopt mobile technologies within their lifestyles, they will expect both m-Commerce and m-Government as just "the normal way of doing business". MOBILE GOVERNMENT provides a forecast of what we may expect as these trends proceed - this is where government is going!