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4 of 4 people found the following review helpful:
2.0 out of 5 stars
Need service? Good luck with that.,
This review is from: Monte Carlo 5AHR60RBD Arch 60-Inch 5-Blade Ceiling Fan, Roman Bronze Motor Finish and Teak Veneer Blades (Tools & Home Improvement)
This is a beautiful fan that moves a lot of air and produces a nice lighting effect. You'll probably love it, for about 3 years. At that point ours started making a scrape-scrape-scrape sound. Turns out the blade arms are drooping and bending under the weight of the blades and then they scrape the lower lighting assembly. I guess "hold up the blades" wasn't in the blade arm specification. I've attempted to find replacement parts on the web. Nothing. I've contacted Monte Carlo dealers. Nothing. I've tried to contact Monte Carlo directly. They don't even return my messages. This week the two 50watt miniature halogen bulbs the power the down-light burned out. There is no parts list or source in the manual. The website has a replacement bulb guide that is apparently either a brain-teaser or a cruel joke because it does not reference any fan model number, and if by some miracle you pick a bulb still no way to find one for sale. In short, I used to like my fan a lot, but now if I could hate people to death the entire Monte Carlo company would keel over immediately.
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