Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel [Paperback]

Dave Worman (Author)

Book Description

Publication Date: December 1, 1999

Cash is king, right? You need to write a check in order to motivate your sales reps, right? WRONG! In this book, Dave Worman shows you the 17 Steps to maximum motivation that have nothing to do with raises, bonus checks, or handing out greenbacks.

That's right. In this 200-page book, you'll get the proven, step-by-step details for dramatically, and immediately improving attitude and morale, increasing productivity, reducing turnover, and ultimately building a happier, healthier sales and/or service environment.

Here's more of what you'll get in Motivating Without Money.

Why you should replace your bonus dollars with a cashless program and how to set it up.

What needs to be included in your training programs to turn them into ongoing motivation.

Why time off motivates your employees more than anything else and how to structure programs to utilize it.

How to develop and run theme contests and what to include that will guarantee motivational success.

Why employee recognition is so important to your people and some innovative, fun ideas and programs to applaud your employees.

What Dave's secret motivational weapon is and how to effectively use it.

How to use additional responsibility as a motivational tool.

How dealing with stress in your workplace can actually be stimulating to your people.

Where you can purchase some of Dave's unique Motivational materials and resources for awards.

Many more ideas, tips, programs, and solutions to tap into the motivational levels money cant buy.

Look At What Others Are Saying

"Dave's ideas on how to motivate employees without money are so creative, easy to implement, and effective! Every company with telephone personnel needs this book." Jerry Green, Regional Manager, Ricoh Corporation

"Dave kills the notion that the fastest way to improve performance is with money. With his proven approach, the payoff is dramatic, with increased sales results, employee retention, and having fun on the job!" Ted Buck, Vice President, Orr Safety Corporation

"If you want to run a successful call center there are lots of things that are nice to have, but there are three things you MUST HAVE: Phones, People and Dave Worman's book 'Motivating Without Money'." Dale Nabors V.P. Telemarketing, The Dwyer Group

You don't need cash to motivate your people. Invest in this book and you, your people, and finance department will be glad you did!

Editorial Reviews

About the Author

Dave Worman, author of the best-selling book, "Motivating With Sales Contests," has been dubbed "Master Motivator" by colleagues and leaders throughout the industry of telephone sales and service. His unique motivational ideas and programs are producing record-breaking results in business-to-business, consumer telemarketing throughout the world. Corporate experience includes executive positions at USA Today, Diebold Incorporated, and Reliable Office Supplies, where his creative motivational methods have dramatically increased performance and reduced turnover.

Dave is often requested for presentations, seminars and workshops at conferences across North America, and privately consults with companies on telemarketing start ups, compensation, incentive programs and motivational game plans. He shares these same proven ideas with you in this book.

Product Details

• Paperback: 208 pages
• Publisher: Business by Phone (December 1, 1999)
• ISBN-10: 1881081109
• ISBN-13: 978-1881081104
• Product Dimensions: 8.9 x 5.9 x 0.6 inches
• Shipping Weight: 12 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #1,229,690 in Books (See Top 100 in Books)
  • #93 in Books > Business & Investing > Marketing & Sales > Marketing > Telemarketing

Customer Reviews

Most Helpful Customer Reviews

8 of 10 people found the following review helpful:

5.0 out of 5 stars More than a book...it's a must have "tool"., January 22, 2000

By 

Robert L. Ripley (Las Vegas, Nevada) - See all my reviews

This review is from: Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel (Paperback)

"I bought copies of Motivating Without Money as a gift for the management staff in our outbound lead generation department. It's a gift that will benefit everyone in the department. I would encourage everyone to consider this gem of a book. It's mandatory reading if you're serious about your business." Robert Ripley

3 of 3 people found the following review helpful:

5.0 out of 5 stars Great Ideas on Employee Motivation, June 27, 2000

By 

Brad Gray (Birmingham, Alabama) - See all my reviews

This review is from: Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel (Paperback)

Dave Worman has a unique understanding of how to motivate employees so that they give outstanding effort. This book provides great ideas on how to inexpensively motivate employees; and the ideas can be utilized by all levels of management. Dave's ideas can most definetly be used in the telephone sales industry, but some of his concepts definetly have the ability to transcend to most all industries. If you have employees working for you, this book is a must read !

1 of 1 people found the following review helpful:

5.0 out of 5 stars Motivating Without Money, June 27, 2000

By 

Mark Schmidt (Cleveland, Ohio) - See all my reviews

This review is from: Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel (Paperback)

GREAT STUFF! This book is a must for any supervisor in a call center. Real hands-on techniques that keep the staff motivated and reaching higher levels of performance. Dave, keep 'm coming!