Customer Reviews

Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel

5 star:		(5)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

"I bought copies of Motivating Without Money as a gift for the management staff in our outbound lead generation department. It's a gift that will benefit everyone in the department. I would encourage everyone to consider this gem of a book. It's mandatory reading if you're serious about your business." Robert Ripley

Dave Worman has a unique understanding of how to motivate employees so that they give outstanding effort. This book provides great ideas on how to inexpensively motivate employees; and the ideas can be utilized by all levels of management. Dave's ideas can most definetly be used in the telephone sales industry, but some of his concepts definetly have the ability to transcend to most all industries. If you have employees working for you, this book is a must read !

GREAT STUFF! This book is a must for any supervisor in a call center. Real hands-on techniques that keep the staff motivated and reaching higher levels of performance. Dave, keep 'm coming!

Dave Worman should be a cult hero for the motivating industry. His energy level and excitement is felt throughout the book. He has great ideas that after you read them, you say, "What a great idea, I can't wait to try it." If you need motivation, Worman has the stuff.

AFTER READING THE BOOK, I COULDN'T WAIT TO IMPLEMENT DAVE'S TECHNIQUES AND IDEAS WITH THE AGENTS. EASY TO DO CONTESTS THAT BENEFIT NOT ONLY THE AGENTS' MORALE BUT THE COMPANY AS WELL. YOU'LL BE ASKING YOURSELF WHY DIDN'T I THINK OF THAT.