After sending a bad review about defective battery, company contacted me with in 30 min.and promised to send me a new battery. This is the good part. The bad part is the customer service rep, Hillary calls my house and badgers my wife about me withdrawing my review and demands my cell phone number, which she did not give. The next day Hillary calls my cell phone (don't know how she got my number)and ask me to change my review. I am on the road and 80 miles from home and my computer and told her I will change review when I get a chance. She was rude and condesending, so here I changed my review. Can't rate the item because I have not received the new battery