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Most Helpful Customer Reviews
33 of 38 people found the following review helpful:
1.0 out of 5 stars
Beware lack of drivers and non-standard CD,
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Amazon Verified Purchase(What's this?)
This review is from: Motorola Bluetooth USB Adapter PC850 for Pcs & Laptops (Electronics)
Unit ships with a mini-CD that cannot be read by many CD drives, and you cannot use the product until you install the software. Amazingly, per Motorola technical support, there is NO way to download the drivers and there is NO option for them to send you the software on a standard size CD. I would downgrade this product for extremely shabby support policies, and have returned mine in protest to this stupidity. What decent company doesn't support driver downloads? (yes, they do for other products)
15 of 19 people found the following review helpful:
1.0 out of 5 stars
Horrible Support,
By
This review is from: Motorola Bluetooth USB Adapter PC850 for Pcs & Laptops (Electronics)
Here I am, out of town with my phone, my laptop and my bluetooth adapter. The bluetooth adapter software is installed on the home computer, but not the laptop. "No problem," I think to myself, "I'll just download the drivers."
WRONG! Motorola, unlike most consumer-friendly technology vendors, does not make their drivers available online for ALOT of their products. In this day and age, there's no excuse for not making drivers available for download as a part of your customer service. This is a true failure on Motorola's part. I'll definitely remember this when I'm looking to buy products in the future!
4 of 5 people found the following review helpful:
3.0 out of 5 stars
Don't lose your disk,
This review is from: Motorola Bluetooth USB Adapter PC850 for Pcs & Laptops (Electronics)
Product work fine once you figure out it's little idiosyncracies. Had a lot of trouble getting the computer to recognize the adapter whenever i unplugged it. Had to remove and reinstall the software on occasion. Also remember once it tells you that a connection has been established you may still need to press the button on the RIGHT side of the headphones (Motorola HT820) to hear anything. Would recommend it if you can get it at a good price like i did, but would not buy it retail.
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