Motorola - Cellular phone cable kit - USB - 4 pin USB Type A (M) - cellular phone connector (M)

by Motorola

Product Details

• Item Weight: 2 pounds
• Shipping Weight: 2 pounds (View shipping rates and policies)
• ASIN: B000AMA2TW
• Average Customer Review: 2.1 out of 5 stars  See all reviews (20 customer reviews)
• Amazon Best Sellers Rank: #78,211 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)

Customer Reviews

Most Helpful Customer Reviews

33 of 35 people found the following review helpful:

1.0 out of 5 stars Very little value -- cantankerous, exasperating, etc..., March 11, 2005

By 

M. Kleczewski "kb9vrgauctions" (Pewaukee, WI) - See all my reviews
(REAL NAME)   

I purchased MobilePhonetools 3.0 with the USB Cable and Mobile PhoneTools software for my Motorola v810 phone.

First, the advertisement for this product indicates that you can upload and download pictures and ringtones. Beware, your carrier may have disabled this feature on your phone -- mine did.

Secondly, the calendar sync software has issues with Outlook and recurring appointments (crashes the sync), rendering it essentially useless.

Third, the address sync software is very buggy. It doesn't sync as conveniently as a Pocket PC or Palm would.

Forth, the LiveUpdate feature of this application is easily the WORST that I have ever seen. The live update feature repeatedly crashes, hangs, etc... Spent over five hours trying to upgrade, only to have an upgrade not function properly.

The data cable's probably useful here, but if you're looking for a sync solution, I recommend you look elsewhere. If I could give this 0 stars I could.

27 of 28 people found the following review helpful:

1.0 out of 5 stars Slow & Dangerous, March 15, 2005

By 

Klaus - See all my reviews

We have both the BlueTooth and the cable version. My comments apply to both. After loading the software the phone was not recognized by the PC. Ours are Motorola V551,s. I then updated the software over the internet, about 25 meg for each, after which the phones were usually recognized, but not always. The Sync operation is very very slow, at least 20 times slower than a Palm connected to a serial port. The program will not sync holidays, birthdays and other dates automatically added to the calendar from the Outlook 2003 contacts folder. Pictures will not transfer from Outlook contacts either.

The worst part, which is actually dangerous if your counting on the phone datebook to be accurate, is that the software sporadically does not enter the appointment that is clearly in Outlook 2003 into the datebook. The result that is displayed claims the sync operation was without errors but some of the appointments are not there. No way to tell which ones got missed. To then try to resolve the errors with the very slow sync operation is extremely frustrating. At this writing I have still not been able to get some appointments into the phone. One last point, the error rate for a recurring appointment is incredible. Several times I tried to sync a meeting that repeated daily for 5 days and filled the whole year with that appointment in the phone. I am still carrying my old Palm because I do not trust this thing. Everything shows up correctly in the Palm and of course the Palm is reading the same Outlook 2003 files.

Since writing the above another update also requiring a 25 meg download became available. Should not have had high hopes! None of the problems were cured and a new one was introduced. It decided I should show up for all my future appointments an hour early and just changed all the times in DateBook by one hour for the rest of the year. Palm is still 100% OK.

13 of 13 people found the following review helpful:

1.0 out of 5 stars This is one lame product!, August 21, 2005

By 

G. Ruzicka (San Francisco, CA) - See all my reviews
(REAL NAME)   

I have little good to say about this product. As several others noted, it was impossible to get the thing operating until a sizable software update was downloaded, but that was the least of my problems. Even after I got the update, it still could not recognize my mobile phone. After (literally) hours of tinkering, I discovered that a major part of the problem was that the software wasn't using the correct protocol to communicate with the phone, which corresponds to the phone's make and model. By telling the software that information, I was able to (finally!) get the software running. FWIW, the phone is a Motorola v551. I don't know if the software was too dumb to figure out phone's make and model on its own, or if the phone-computer connection was too weak for the software to figure it out. Either way, the episode doesn't say much about the product's robustness. Now that the software is running, it usually (but not always) identifies my phone after I boot it up and plug in the phone.

The software, once it's up and running, is competent if uninspired. The interface, which is built around a large icon that's a near-replica of the actual phone, is attractive and reasonably straightforward to sort out with the aid of the of the online help.

Conclusion: It's an OK software package that isn't remotely good enough to offset its horrifying setup problems, or ongoing connectivity problems.