Motorola DOCSIS External Cable Modem (SB4100)

by Motorola

Product Details

Product Manual [1.06mb PDF]

• Item Weight: 1.8 pounds
• Shipping Weight: 1.8 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00005T3T6
• Item model number: 46977600100
• Average Customer Review: 3.9 out of 5 stars  See all reviews (24 customer reviews)
• Amazon Best Sellers Rank: #34,677 in Electronics (See Top 100 in Electronics)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: November 21, 2001

Product Description

Amazon.com Product Description

The Motorola SURFboard SB4100 cable modem, which is DOCSIS 1.0 CableLabs Certified and Excite@Home Level 2 approved, features both Ethernet and USB interface connectivity to help ensure compatibility with almost any PC or Macintosh network-ready computer system. What's more, a front-panel standby switch has been added for additional end-user security. It disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the network, providing security, flexibility, and performance.

The SB4100 is compatible with Windows 95, 98, 2000, Me, and NT, as well as Mac OS and Unix platforms. It supports up to 32 users (1 USB and 31 Ethernet) and is ideal for home and small businesses. Its vertical design requires minimum desk space.

The SB4100 comes with a one-year warranty.

Customer Reviews

Most Helpful Customer Reviews

31 of 34 people found the following review helpful:

5.0 out of 5 stars Excellent choice for cable Internet, January 21, 2002

By 

Shelley Gammon "Geek" (Kaufman, Texas USA) - See all my reviews
(VINE VOICE)    (TOP 1000 REVIEWER)    (REAL NAME)   

Amazon Verified Purchase

This review is from: Motorola DOCSIS External Cable Modem (SB4100) (Personal Computers)

This was standard issue for the now defunct Excite@Home. I received this cable modem when I signed up for Excite@Home and still use it now that I'm on another cable service.

The small form-factor leaves a narrow, tiny footprint on a desk and the base is wide enough to make it stable and balanced.

The LEDs flash to show activity and a combination of different lights (read the manual) helps when trouble-shooting connectivity problems with your ISP. I've been using this for over a year and it functions great and hasn't let me down.

15 of 15 people found the following review helpful:

5.0 out of 5 stars Flawless., March 14, 2002

By 

Rheumor (New Orelans) - See all my reviews
(VINE VOICE)   

This review is from: Motorola DOCSIS External Cable Modem (SB4100) (Personal Computers)

I returned the cable company's rent-a-modem 2 hours after unpacking the Motorola. I have dynamic IP svc (unfortunately), so all that was required for setup was plugging it in and rebooting. (A call to the cable service was required to register the unit MAC ID). The DOCSIS 1.0 certification assures you it will work with most any cable provider. Also, I like the choice of ethernet (RJ14) or USB connectivity. Lastly, the internal transformer means the power plug is a normal size, so it can be plugged in on my desk without hogging the whole powerstrip. Nice modem, nice price!

13 of 13 people found the following review helpful:

5.0 out of 5 stars No Problems Whatsoever with SURFboard, March 18, 2002

By A Customer

This review is from: Motorola DOCSIS External Cable Modem (SB4100) (Personal Computers)

I looked at several cable modems but chose this one because it came with both Ethernet and USB cables, because AT&T Broadband Internet lists it as an acceptable modem, and because it was Macintosh compatible. (After I opened the package, I found that Macs need the Ethernet cable, so it was nice of Motorola to include it.) The modem was easy to install and now downloads 1 megabyte in about 5 seconds under OS X.