Customer Reviews

Motorola MD751 5.8 GHz Digital Expandable Cordless Phone with Caller ID (Black/Silver)

5 star:		(8)
4 star:		(8)
3 star:		(3)
2 star:		(4)
1 star:		(17)

 

 

I have had this phone for 6 months and it works -but the battery life is not good. The phones are now to the point that the battery life is very short. I expected much more with a product made by Motorola. I tossed my sony wireless for this one and wish I had not.

The reception on this phone is so bad that my cell phone reception sounds better. People I was speaking with commented on the crackling sound and I often couldn't hear what they were saying because the sound faded out VERY frequently. This was not due to wireless interference,etc as I live in the country, far from anyone else. Also, the battery didn't hold a charge for very long. I could only tolerate 5 days with this phone before I finally gave up and returned it. I am now using my old cordless, which has very few of the bells and whistles, but has great sound quality, long range and no interference.

The bells and whistles on the phone are great. But who needs options if you can't use the phone for its intended purpose?

I really like the way this phone looks and its heft. Too bad that the phone has horrible sound and is completely useless for that reason. My wife and I both had to throw up our hands after a single day of use and use our cell phones in order to carry on calls with friends and co-employees. You cannot hear half of what other people are saying (everything is very weak and scratchy) and you cannot be heard clearly by anyone you call (ditto). It is just as bad on the built in speakerphone or using a headset. Motorola should be ashamed of this one, it's just awful. I have already stopped using the two phones we bought, and replaced them with a competitor's. Save yourself the money and you will also save the incredible aggravation caused by this terrible phone. Did I mention that I hate this phone?

I bought this phone and three expansion handsets about a year ago and couldn't be happier. The phones have the clarity of a corded phone. The built in intercom system is perfect. The phones allow you to "name" the handsets as we did (Kitchen, Basement, Bedroom, etc) so you can page based on location rather than remembering numbers. They have a reliable and effective speakerphone built in, as well as jacks for headset (though the speakerphone seems to make this unnecessary.

One problem with these phones is the batteries. In the year that we have had them, the battery life on all of the phones has degraded severely. Often my wife would be on conference calls for one to two hours, and we would go through all four phones. Leave a phone off the charger and in a day it's useless. The only solution was to replace the batteries (which was significantly cheaper and easier than buying new phones and re-programming all the phone numbers). I recommend the Energizer ER-P240, which is a Nickel-Metal Hydride battery and won't develop the Ni-Cad memory effect.

I love that the base station has a place for 4 AAA batteries so that the system can still be used during a power outage.

Fresh out of the box, the NiCD batteries can only support about two hours of talk time. That means that if you have home office, you have to charge it at least once during the day or rotate handsets. Talk about a pain in the @**. As such, this design is a failure. F-.

Bought a new MD751 home, charged for 16+ hours and never worked! Vendor commented that they recieved a lot of returns on this phone...errors say - out of range, registration failed, no line even though other cordless phones work fine on the line. Motorola referred me to a subcontractor for assistance that never called back - so Motorola isn't even interested in what their customer problems are! Bought a 5.8 GHz Panasonic KX-TG5428C that is getting 5/5 stars.

This phone has a reasonable set of features, and a good, compact form factor. Unfortunately the headset turns out to be uncomfortable and unwieldly to use, and more importantly the sound quality is appaling. It is frequently difficult to hear the other party at all: there is almost constant interference (the main reason for opting for a 5.8GHz phone is not to get interference -- note also that I've used this set in two separate locations with the same results), the volume is too low, and even on maximum the hands-free remains almost inaudible.

Avoid.

This phone is the coolest phone - it has all the bells and whistles you could possibly want. Polyphonic ring tones, speakerphone, 50 number storage phone book, expandable system up to 8 phones. I would have LOVED this phone had it not been for one crucial detail. The sound quality was horrible. There was constant static, and everyone's voices had an electronic "echo". Additionally, the phone seemed to cut off the last syllable of every other word or so, making it impossible to have an intelligent conversation. Everyone I talked to got sick of hearing me say, "Huh? What did you say?" and begged me to get another phone. I even exchanged the first one, thinking I had gotten a bad apple, but sure enough, the second time around was the same story. I returned this phone today. Motorola, listen up, awesome features, but when it comes down to it, they mean nothing if you cannot use the phone for what it was made for - conversing.

I had to delete my first glowing review of this product. After only 10 days it is now showing defects that initially did not show. I think it may suffer from bad wiring because problems are intermittent. When it works, it's great. However, at times the ringer turns itself off - without my assistance. For example, the phone was ringing fine for several hours one morning for all calls, but I suddenly noticed that although calls were coming in, there were not making the phone ring. I checked the options for ringer, and it said "off" for daytime call rings. I hadn't made that change. The call quality is growing more tin-like the longer I use the phone. The battery won't hold a charge for more than 20-minutes to 60-minutes while on a phone call. I did follow directions and did charge the battery for 24-hours (they recommend at least 16 hours of charge) before ever using the phone . The phone is being returned. I'll stick with my Uniden phones from now on. Very disappointed, since the phone is very comfortable to hold in the hand, and very comfortable against the ear. Construction looks excellent. But, I think quality control inside the phone is lacking. Too bad.

I bought the base unit and an expansion unit (MD-40 series). Look great, but that's where it stops. Within 3 months I was getting an Out of Range message on both phones...no dial tone, no ring, unuseable! I called Motorola and no one seemed to know what they were talking about (didn't have any suggestions on the proble). What can I say...poor product with no customer service. Stay away from this phone, it's a POS!