Customer Reviews

Motorola H350 Bluetooth Headset - Black

5 star:		(28)
4 star:		(38)
3 star:		(30)
2 star:		(22)
1 star:		(17)

 

 

This is an entry level Bluetooth headset, but it performs very well for its price range.

Things of note:
- Battery life is decent
- Great sound quality
- Long range reception
- a little loose on the ear
- Turning it on and off takes some getting used to
- omni-directional microphone

Now the reason I love this headset is actually because its technical limitations (how loose, the lack of noise filtration) actually means I only wear it in the car, office, or home. In venues where there is more noise and/or people, it's deficiencies become glaringly apparent, rendering its use unacceptable in public places.

For me, however, that's a small miracle. I enjoy the benefits of Bluetooth technology without walking around a store talking to myself to the ire of anyone in my immediate vicinity. I needed a hands-free device for work and travel. This fits the bill.

If you are tempted, as I sometimes am, to seek a headset grafted to your ear 24/7, this device offers neither the audio quality, the looks, nor the comfort you are looking for. If you're looking for a basic hands-free device that gets the job done, this is a heck of a bargain.

I bought this headset to replace a Motorola HS820 which fell from my ear to the asphalt and got the speaker broken in two pieces. My review is a bit of a comparison between the two. I give three stars to this headset for the following reasons:
- Compared to the HS820 I have found this headset more uncomfortable to wear for long periods of time. My ear starts feeling sore after an hour or so of wearing it. I never noticed any trouble with the HS820 under the same conditions. Problem is made worse when multiple calls have to be answered or made and this requires pushing the multifunction button.
- Compared to the HS820 I noticed a hissing noise whenever the headset talks to the phone.
- The H350 feels more wobbly on the ear. I guess this probably has to do with weight, but the HS820 had a better attachment to the ear.

Neutral things are that I haven't noticed any difference on bluetooth 2.0 support. I doubt my phone (a Motorola Razr) supports 2.0, but my home computer is supposed too. I don't think it made a difference, but I haven't really tried for range, only for sound quality, which is sometimes less than perfect.

Now, to be fair are the things that are better in the H350 compared to the HS820.
-I can connect and disconnect reliably from the phone using the multifunction button. In the HS820 I usually ended up redialing the last call when trying to disconnect because of what I assumed was a bug in the HS820 dealing with the multifunction button when coming out of "sleep" mode.
-I find the audible signals of the H350 more pleasant than on the HS820.
-The volume buttons are easier to use in my opinion.

I also like that the style matches pretty well that of a black Motorola Razr.

Overall, I would have expected Motorola to have improved more on the design. They just keep dumping new cases on the same guts. At least that's what it seems to me. They have a logic board inside that is pretty much the same for all this family of headsets and they just change a bit of the exterior appearance and a few features.

Overall I have had a good experience with this device. Here are some of the pros and cons so you can get some basis for comparison when purchasing one BT headset:

PROS
1. Price. I got this device for $33. I don't think you can get a comparable BT headset for a lower price.
2. Sound Quality. This device has good volume level and low static. I have streched it all the way to the range limit (30 ft.) and the call quality is still good with no static. I have left my phone or computer in the living room/middle level of my townhome and have gone up and down the stairs to other rooms without loosing the call.
3. Compatibility. I haven't had any issues pairing this device up with the following devices: Motorola PEBL, Nokia E62 and HP Pavillion laptop. I have used remote commands such as voice commands, redial or answer with the two phones with no issues, and have used it with Skype and MSN Messenger without any problem. One user commented that the personalized/group ring tones did not transmit to the BT headset, but this is a limitation of the phone, because the MotoPEBL does not transmit a specific ring tone assigned to a person, and rather a default one, but the Nokia E62 sends the proper ring tone to the headset so you know who is calling without having to look at the phone (good when driving!)
4. Battery life. I have not tried really long calls so I can not comment on exact talk time, but overall I have used it continously in stand-by plus regular calls (for me 10-15 minutes, 4-5 calls a day) without recharging for 3-4 days.

CONS:
1. Bad Design. As noted by other users, the device wiggles in your ear and you feel it is going to fall when you walk, move your head (sudden movements) or even driving (believe it or not, the inertia when making turns on you car makes this BT headset to move away from your ear, almost falling). A strong wind will knock it out from your ear. It fits ok, though, and does not hurt your ear (not heavy at all). Perhaps that is the main reason why it wiggles so much, maybe it is too light.
2. Powering on/off. Since it only has one main button (two small ones for volume +/- and mute) that you use for power, pairing, answering or dial commands, then you can, for example, get into pairing mode when simply turning it on, or if attached to a phone, you may redial a call rather than turning it off. Once you learn how to use it and pay attention to the blue led signals, it is ok, but I think it requires one extra button for power on/off.

Overall I am satisfied with the purchase. If it weren't for the two CONs, I would have rated it with 5 starts.

This is a much, much better headset than the old HS500. This has the BT 2.0 standard. It delivers better range (aka more than ten feet), great sound quality and works with more devices than anything i've seen in a similar price range. The battery life is great too.

Its downsides are the multifunction button that is way to easy to press, and the fact that it does not have the ability to filter out non voice sounds.

This headset was my first bluetooth device I've ever owned, and I wasn't sure what to expect. I liked the idea of a wireless headset, and purchased a new cell phone with bluetooth capability.

Pros:
-Easy connection setup between phone and headset (also easy to switch between phone and headset)
-Small, lightweight
-Easy answering button directly on headset (with ring)
-Stylish, sleek and very comfortable
-Adjustable for either ear
-Reliable, high-quality microphone
-Clear earpiece with volume controls

Cons:
-Maximum connection range of 30ft (usually less)
-Inconsistant signal reception (sometimes is fizzes out or pops)
-So light, sometimes it feels like it's going to fall off or I forget I'm wearing it
-Complicated button sequences for technical functions (like three-way calls, muting, switching between held calls...)

Overall I am pleased with this device and compared with other bluetooth headsets of this type, I would still choose this one.

Ok, so the bluetooth headset works and is relatively comfortable, easy to use, very good battery life (for occasional car use).
Cons: The listeners can't hear me when I am in the car, and the same on my end as well. No or Too much noise cancellation :) that the other person can barely hear me. Going 60-70mph you barely hear the other end w/ the full volume. Conference calling feature is funky, you have to conference through the headset and if you do it via the phone the conferenced folks can't hear you. I can also vouch for outside bluetooth range, it literally has to be less than 4 feet away.
I've had a Jabra for a while and LOVED it. It stopped working after 3 years and I needed to upgrade (especially the battery life). Bottom-line, cheap headset, if you don't drive around w/ the bluetooth and sit in a very silent place GO for it! But my recommendation would be don't buy this product.

This is a great headpiece. It's easy to use and the sound quality is very clear. The microphone is senstative so that you don't have to yell so the other person can hear you. Linking to your phone is easy as can be. There are no complicated intructions. Just link and go. It's look is very stylish. Some of us don't want a big silver earpiece attached to our heads because they are too noticable. This bluetooth headset is just right and the service light is easy to see even in broad daylight.

First: Everybody complains about the range only being 20-30 feet. This is because of how Bluetooth itself works, not because of this headset.
Second: Complicated button sequences come with the territory. If you want a small headset that only fits on one ear, then there is limited room for buttons. All headsets have the same general key sequences.

I am pleased with this headset. The microphone is not the best out there, but you will have to pay 3-4 times as much to get only slightly better quality.

I bought this particular headset since it was one of the newer Motorola models and it was a decent price, compared to other models, on Amazon. I like the fact that it charges over mini USB, like many of the newer phones do.

The unit is definitely lightweight, but it tends to flop around a lot on my ear. The only way to really keep it in place is to not move your head much. But I suspect this is due to the fact it only uses a simple ear clip, as do many other models. So this may not be that much worse than many other units on the market.

So far I've used this headset in iChat AV (Mac OS X 10.4.8) and with my VZW RAZR V3c (04p firmware). The earpiece seems pretty decent, as I've gotten good sound quality when listening to the person I'm chatting/talking with. But on the other end, both users have said that I sounded very quiet and they had to crank their volume to hear me.

In summary, this isn't a bad headset when you consider the price, particulary if you are using this occasionally for chatting/hands free car use. But if you are a power user who wants to use this all the time, I'd look elsewhere for something that's more stable on the head and with a little better volume.

I bought this to use with my PS3, it works great. Just make sure to crank the headset output on the PS3 so you can hear well. Its crystal clear and has a good range, around 20 ft in my house before it cuts out.

Good value and works well.