Customer Reviews

Motorola HS820 Bluetooth Headset - Hematite Gray

5 star:		(102)
4 star:		(99)
3 star:		(68)
2 star:		(42)
1 star:		(57)

 

 

Detailed Description:
For only $40 this headset is a best buy. I have no problems with the sound quality, volume, or people hearing me on the other end. It actual provides better sound clarity both ways then my cellphones built in speaker and mic. Set-up is no problem at all, and so far the battery hasn't run out on me (I charge it every night along with my cell). I heard a lot of people complain about the 850's volume output, but I dont have any problem with the 820. I use it with my Nokia 3650, and the ability to walk away from my cell phone is a huge advantage, considering I don't get cellular reception everywhere in my apartment. Now I can leave my phone in an area with good reception, and walk around the apartment with my bluetooth headset. Don't believe the "32.8 feet" range on the product description, that value is based on the bluetooth specification, which is really a maximum range assuming you have absolutely no interference at all (no walls or other wireless signals). However, I am able to walk about 20 feet through multiple walls without a problem. I basically get coverage everywhere in my apartment where I would possibly walk to (it gets a little staticy in my roommate's room, but it is still audible). The one thing that takes a little getting used to is controlling your basic functions using only one button. This is accomplished by holding the 'Multifunction Button' for different durations, and overall it works pretty well (once you remember what does what). However, I can't use this as a negative remark towards this headset, because basically all bluetooth headsets implement similar designs. An example of using the Multifuntion button: while connected, quickly pressing the button (a "short press") will answer or hang up a call, or activate voice dialing if there is no incoming call. Holding the button for about 2 seconds (a "long press") will redial my last number, or if your in a call, I believe it puts your current call on hold - however, I would rather not take the risk of hanging up and rather use my phone to activate hold or mute. The headset automatically connects to your phone when you turn it on (after initial pairing) which is really convenient. You can download a PDF of the manual from the motorola website so you get an idea of all the controls and commands you are able to pull of using the multifunction button. A definate pro is two volume buttons (increase/decrease) as oppossed to one, and the ability to switch ears with the headset and have the volume buttons work correctly in their orientation. The design look fine and is not very obtrusive and attention drawing.

(+) My favorite feature of this phone: Voice Dialing. With my Nokia 3650, I am able to program 20 voice tags to use with voice dialing (the quantity of voice dialing numbers and accuracy probably varies by phone model). However, eventhough my phone is not a motorola, the voice dialing (along with all the other features) works seamlessly with my phone. I love the ability to leave my phone somewhere else and call people using the voice dialing function. A great bonus while riding in the car.

(-) Only Negative --- The headset is rather light so it almost feels like it is going to fall off because the clip is not very tight, but rather just kind of rests on your ear. I guess this makes it more comfortable during long calls, but I kind of feel like it would fall off easily if I were to be running - although this hasn't happenned yet. Also, the blue light blinks every 3 seconds while not in call, which can get kind of annoying when in the car at night.

FINAL CONCLUSION: At $40 I don't see why there is any reason not to get this, it works fine and sounds great, so I don't see what other features another headset could offer to make it worth the price difference. I would have paid twice as much for this product and still been happy with my purchase.

P.S. Anyways, this is the first review I have written, so please click the feedback buttons (preferably the one that says 'yes') to let me know if this review was any help to you.

I absolutely love this earpiece! In the past, when I have used headsets, I often have complaints that I cannot be heard. With this one, no one even realizes I am using the headset. When I am on a driving trip, I can just leave it on my ear and when someone calls, I can just touch the button to answer. No hunting the phone from under the water bottles and McDonald's bag:) I just leave the phone in my purse. I also can push the button and use the voice dial from my phone. I have found that I am able to get a pretty good distance from my cell phone without loss of quality. However, I generally just stick the phone in my pocket. I am 100% satisfied with this product.

I have been using this with RAZR V3 for 2 months now. I had a couple issues but I learnt to resolve them over time.
1)Low speaker volume - set the headset volume to max AND phone volume to max.
2)Single button - wish they had separate buttons, atleast for on/off because it gets confusing as the same button is for ON/OFF, sets up bluetooth connection, connects calls, redials. The function depends on how long you have the button pressed. It Took me a while to get used to that!!! (took away 1 star)

Pros:
Clarity ++
battery life ++
compatibility with Motorola RAZR V3 ++
connection quality
looks
fit to ear

Cons:
single button usage.

overall... am satisfied!!

Be aware that most Motorola phones, including the RAZR, have switched to the mini-usb connector for charging. This headset uses the older, proprietary P2K connector for charging. If your phone uses the mini-usb (like the RAZR) and you buy this headset, you will need to have two different chargers

Design: The headset is good looking and does not look too foolish when I am wearing it. One drawback is the blue Motorola light on the end of the boom that flashes constantly. It can be a bit distracting when you drive at night and I have not been able to turn it off despite following the directions.

Operation: I had no issue syncing up this headset with my Audiovox XV 6600. I turned on the headset, started the bluetooth manager on my phone and I was up and running in seconds.

Battery Life: There is no way to tell how much battery life you have left but I can tell you that the battery does last for quite some time. I charge my headset at work and I have not had any battery issues even on weekends when I can not charge it for days.

Comfort: This headset is ultra-light and pretty comfortable. I barely feel it once it has been on my ear for a while.

Volume: The achilles heel of this device. I find it very difficult to hear with this headset unless I am in a completely quiet environment. This is not a headset for the road warrior. If you just need a headset for home use the 820 is for you, if you plan on using a headset in the car I would avoid this one.

I am going to try another headset soon, preferably one that has an earpiece that fits directly in the ear for maximum volume.

I got one of these a while back to work with my Sony Ericcson phone, and I LOVE it. No more wires for me.

Sometimes the volume seems a little soft - but one touch on the volume button on top fixes that in a heartbeat. It is very light and I have been warned by Cell One that people complain that they can be easiy broken. I store mine in it's own pocket in my purse when not in use and have no problems.

I gave it a 4 because:
1. Fragile
2. Manual is not that great.

Also, I have a small head, and this is the first earpiece that actually stays where I put it. On the back piece of the earpiece where it tucks behing your ear it's almost "rubberized" and that little bit of texture keeps it in place and eliminated the feeling that it's slipping.

This headset is simply unusable in noisy environments. I have found it nearly impossible to use while driving because I have to keep my hand cupped over my ear just to hear the other person. So much for "hands-free". Using the headset in busy airports or on buses is impossible. You just can't hear. I also received several complaints from the people on the other end of phone calls saying the singal was terrible. I used to have a Sony bluetooth headset that worked wonderfully. The HS820 cannot even come close.

I got this few days back. Quite impressed with the size. Pairing was not properly documented in the manual. One has to press and hold the MFB(Multi Function Button) till it turns SOLID for successful pairing.

Ease of use is just great. Product is so lite and you wont even realize that you have this on. Microphone is very powerful.

Couple of things:

(1) Few voice-dialing was not picked up by the phone. Need to re-record it. I dont suspect this unit to be the culprit.

(2) While this is on, the ringtone got automatically changed to the default tone on my phone as opposed to the personalize tone I set. I am still clueless on how this could happen. All the settings look okay.....

Other than the second one, this is a great product. I did not buy this from Amazon - got it from eBay for less.

Hope this hepls.....

Mahesh

i am very happy with the Motorola HS820 bluetooth, i recently got it for my nextel i870 and i love it , no echo problems so far, light weight and very long battery life.

Pros: Light weight
Good Battery life
Volume control nice
Comfortable
Great Distance

Con: Earpiece not fully adjustable like others

Bought the headset about two months ago, received it, charged it up, and set it up with no problems. Here are my thoughts:

PROS

* very light-weight; I forget I'm wearing it sometimes

* inexpensive; I paid $10 more at the time, and it was worth it

* easy to wear (odd I know, but I've dealt with 3 or 4 bluetooth headsets and some of them are more trouble to put on the ear than they're worth)

* easy volume controls

* easy setup due to easy instructions

CONS

* the top end of the volume range could be a little louder (this is only an issue when I'm driving 60-70 mph on the highway; some cars are louder, some quieter ... don't say I didn't warn you ;)

* the on/off processes are a little cumbersome at first, but I'm used to it now, and it's not such a big deal

Bottom line, if you have a bluetooth-capable phone and would like to enjoy the freedom of "hands-free", this is a very good quality headset for the price!