Customer Reviews

Motorola KRZR K1m (Sprint)

5 star:		(3)
4 star:		(2)
3 star:		(3)
2 star:		(3)
1 star:		(2)

 

 

The less than perfect rating reflects my disappointment with the Sprint software, not the phone. This is a spectacular phone, and I cannot find anything that is even remotely disappointing about the phone itself.

Sprint, on the other hand, needs several months to be ready for the release of this phone. I should note that I bought my phone directly from Sprint, not from Amazon. The software on the phone made in conjunction with Sprint is idiotic at best. On the side of the phone is a USB connector, which is the only port on the phone. A logical outcome of this (Verizon did this with their software) is to use this USB port to allow direct connection to your computer. After several hours with Tech Support at Sprint I finally learned that this was a feature missing in the Sprint version of this phone. As such, in order to transfer data between the phone and your PC, you must have a card reader and remove the Micro SD card (you must remove the battery cover to do this).

Additionally, when I called to activate the phone I had to speak with 3 Sprint reps before I found one that had any idea how to activate the phone. The first two I spoke with did not believe me that Sprint had service for this phone. Keep in mind I ordered this phone from Sprint directly.

Yet another gripe about Sprint is the (lack) of what comes in the box. With the Verizon version a small adaptor comes in the box so that you can directly connect a 2.5mm headset to the phone. This is handy considering how much the phone is touted for its MP3 capability. The Sprint version does not come with this. At first Sprint reps told me it was an accessory, so I asked to purchase it and then found out that it is not available and they do not plan to stock it anytime soon. I called Verizon and they only have the adaptor with new phones. The result is that you can ONLY use bluetooth headsets with this phone until an adaptor becomes available.

My last gripe about Sprint. When I went to my local Sprint store to have the phone numbers from my old phone transfered to my new KRZR, they told me they could not do it. Apparently Sprint has not sent out the cables needed to do so yet, and the manager told me they expected to get it in a few weeks to over a month. A few weeks? A month? I have settled with the painstaking task of manually transfering my 250+ contacts to the new phone.

My advice is to switch to Verizon if you plan to get this phone. I have had Sprint for 7 years and have been happy until now. They are completely unprepared for the release of this phone and I forsee a less than stellar effort to correct these problems. Verizon also offers the phone at a lower price for anyone willing to sign a contract. Why deal with the hassle of searching out several accessories that should come standard with a phone?

The Motorola RAZR got an extreme makeover in order to reveal this must have mobile phone/fashion gadget.

This phone is perefected in such a way that all the little things that I didn't like about RAZR where taken care of.

PROS:

1. Of course it is the most stylistic phone that I have seen so far.

2. Call quality is very good.

3. Broswer is very practical and usable.

4. Playing music using the touch controls on the flip is very practical and serves like an mp3 player.

5. What I like very much is that I accidentally dropped this phone two times and to my surprise it with stood the fall both the times. I actually was very surprised that it only made very minor scratches which are barely visible. This actually proved that the material is of very good quality.

CONS:

1. The games provided (demo version) times out almost immediately. This defeats the whole purpose of experiencing the game before actually purchasing the full version.

2. The front plate requires cleaning on daily basis as it catches finger prints very easily.

I just got my first plan, being on a Pre-paid plan with Boost Mobile before this. Paying 20 bucks every 3 weeks was starting to bug me, and I was beyond paranoid about my minutes. So I decided to get the lowest plan at 30 bucks and get a new phone as well. I looked around and first decided on the Samsung M500, but it wasn't available in the store(I didn't want to put my SSN over the internet). So I went to Best Buy and saw that the KRZR was on sale for half price at 40 bucks. I heard about the lag etc, but decided to give this a try since I heard it was pretty popular. I am really glad that I did buy this phone!
Alright, on to the phone itself. Most importantly, the reception is really good on this phone. I almost always have a clear signal and always have a good quality receiving of calls. Listening to someone talk is always clear, but sometimes I do break up to others when I have 0 bars but still have connection. Overall reception is excellent (4.5 stars).
This phone doesn't look just hot, it is downright SEXY. Put this next to a RAZR and it definitely shows that it's made better, with the glass on the front and chrome body. The back is actually rubber, making the phone really comfortable in your hand. I didn't know this until I actually got the phone. I have never gotten so many compliments about my phone, a lot of people already know it by name yet it isn't very popular yet. The displays are amazing, with full color, and the blue touch screen music icons are pretty cool when you are using the mp3 function. More on that later.(5 Stars+)
The actual firmware on the phone is really cool. I love the way the menus are set up with the transparancy so that you see part of your wallpaper, it makes the menus look more modern. Like people have said, there is lag on this phone, but if you already have a Motorola then you should be used to it, as all of them have lag. NO its not like 2 seconds of lag, its a few milliseconds. The most lag I have is with pictures and the tab menu, but the tab menu can be changed to a list or grid, making it faster.
Construction wise the phone is very well made. The only complaint I have is the cheap usb door on it, since mine broke off on the first day. I can still put it back on, but I'm afraid I'll lose it. Other than that its very well made.(4.5 Stars)
The Mp3 Player and ringtones on this phone are awesome. This is probably going to replace my Toshiba Gigabeat since it's so easy to carry around. I ordered a 3.5mm adapter for the phone, but so far the speaker is really good quality for listening to ringtones, mp3's etc. It get's really loud and is better quality than the RAZR, which is really cool. You can do what I did and get a 1 gb Micro SD card(up to 2) for like 10 bucks and store a little more than 16.5 hrs of music on it, close to 500 songs at 64 bitrate. Also, you can get a data cable for a small fee and Motorola Phone Tools to get free Ringtones and convert video for your phone.(5 Stars)
The camera is pretty cool for the KRZR. The quality isn't amazing, but it is really good for the small lense it has. I took a pic of myself and edited it a little with Paint Shop Pro Photo and it looks like it was taken from a camera. Overall verry good (4 Stars)
I love the BlueTooth capability of this phone. It was nice and easy to set up my headset. All I did was click and hold my Jabra headset until the light turned solid blue, then searched for handsfree on the device. Voila! The headset works! This is an exceptional feature and I highly recommend it for anyone that needs handsfree while driving.(5 Stars+)
I don't have Sprint PowerVision so I don't know how good those features are. The game demo's are sub par, as you get like 2 minutes with each of them, and I don't want to spend the money on buying a new game. Same goes for texting, since I didn't sign up for that either.
Overall, I love this phone! I really can't keep my hands off of it, with its sexy styling, good reception, and good features such as camera and mp3 player with touch screen. The lag doesn't bother me too much, and I bet you'll get used to it, and with the right software this phone is really customizable. Buy a Blue Tooth headset and a memory card and you've got the ultimate phone, complete with mp3 and handsfree communication. Lets recap shall we?

Pros
-Downright SEXY styling-will most definitely grab others' attention
-Very good reception, except for areas of no bars (which seldom occurs)
-Comfortable to use with the rubber on the back
-Mp3 Function will probably replace my 10 GB Gigabeat
-Camera convenient unless you need perfect quality prints
-Good firmware, love the functions
-MicroSD and BlueTooth a good addition to an already amazing phone
-Amazing display, looks sharp
-Good quality construction, looks better made than current RAZR

Cons
-Little bit of lag, but easy to get used to
-Flimsy USB door, gotta watch out not to break it off
-Wierd place for MicroSD, under battery door, hard to open etc.
-Game demos a joke-only 2 min. of trial. Games too expensive
-Waste of money to pay for ringtones etc. from Sprint.

As you can see, my Pro's most definitely outweigh my cons, and my cons are not substantial. A few firmware upgrades can probably solve some of the lag, and the other things aren't too much of a pain. I would recommend this phone to ANYBODY that wants more than just a plain phone and is looking for something exciting and cool. If you don't like it, you do have 30 days to cancel without penalty, according to Sprint. So give it a try! What's there to lose?

*EDIT* I just got my headphone adapter and the Audio quality is amazing! It is as good if not better than my Toshiba Gigabeat, which is really saying something since its from a phone. I strongly suggest you pay the extra 5-10 bucks to buy this add-on.

First of all I didn't buy this phone from Amazon.

I bought it at Christmas and have had nothing but problems with it. Sprint has been NO help. I have wasted hours on the phone with customer service and have been to three Sprint Repair Centers. One was going to charge me $35.00 just to look at the phone. This phone is 2 1/2 months old and it was an expensive purchase.

There is a serious problem with lag with this phone. You don't see any numbers on the screen until what seems like seconds after you press each number key. It is so frustrating.

Text messaging is a joke. I used to have fun txt messaging. Not anymore. The default of multi-tap will switch to something else after 2 or three entered messages and there is no switching it back to multi-tap. I have to shut down the phone and restart to get it to switch to multi-tap.

I can't wait to get rid of it. I am so thoroughly disappointed with Sprint but I'm stuck in a 2 yr plan now. I wish I had bought the Treo.

Don't make the same mistake I made.

The only thing that this phone has going for it is the looks...it is VERY stylish and i get complimented on it every time i use it.

I bought this phone directly from sprint and it has been a complete nightmare!

First of all the phone is rediulously slow as far as when i dial numbers i am on the fourth or fifth one before they come across the screen. Also, when i press any button the response is maybe three or four seconds and i am talking 1-one thousand 2- one thousand...

Second, i was playing a game on the phone and the circular plastic piece in the enter of the navigational keypad came off on my thumb as if it was glued on with elmer's...

and i am not rough with phones. i don't know if it was the sprint version or motorola, but i am ready to throw this phone against the wall, but since i am so vain i give it 2 stars just for the looks. but i am getting rid of it because looks ain't everything.

This is a solid phone. Feature rich and outstanding physical characteristics (a real beauty). The first phones sold were clearly buggy. That's why reviews are hit or miss. Now however, it appears things have been worked out. I am using software version 24.2_00.48.01P and do not realize the 'lag' so many people complain about. Yes starting TeleNav GPS takes a second to load and Sprint Music but it's almost the same with other Sprint phones that I played with. To see your version and update if need be is simple. Go to settings, phone info, version or just Update Phone SW and the phone will do the rest and reboot itself.

Okay cons first..no Bluetooth 2.0 or 2 megapixel camera or 252k tft color screen or 3.5 headphone adapter in box and front display looks washed out.

Okay the pros...well balance of features, sturdy beautiful design, GPS is amazing with traffic alerts, call quailty is a cut above and it is a phone first right? Accessories can be found anywhere for Motorola and this one is compatible with Razr stuff. the 65k tft screen is fine and Sprint on demand and Sprint tv works great. Texting is fine but coming from a treo it's a learning curve for sure.

Is this a perfect phone..nope..is it Sprint's most feature rich..nope..but it has more than enough features to keep anyone happy outside of making calls. And here is where it does excel, phone call quality and awesome physical design. Most Sprint flip phones look cheap and plastic. James Bond would choose this one and never get lost with the awesome GPS system built in. Heck, he would probably try and date the voice active lady who gives perfect directions in the bluetooth headset.

Why the 4 star rating? Saw the Kazr K3m and it has all the latest features plus a video phone camera on the inside lid and looks just like the K1m. Can't wait to get my hands on that one in 2 years. By then bluetooth 2.0 or higher should be more robust with better headsets.

I bought a sandisk 2 gb microsd, 3.5 headphone adapter, phone carrying clip/case, car charger with y split to charge bluetooth at same time as phone and data cable all for under 70 dollars from amazon.

Best Balanced Sprint flip phone out there...

if Sprint is your provider, do NOT buy this phone. I bought one back in Feb. of 2007. Initially I was happy with it but over the past month, this phone has turned into a piece of junk. It started out by just shutting off on it's own at any given time. Next thing I noticed was the battery would need a full charging every day no matter if I didn't even make a call. I called Motorola and they sent me a new battery. Same problem. Called them back and they said I had to send in the phone for repair which would take 10 days and they do not replace them. Really convenient! After this I called Sprint and they told me that this is a very common problem with this phone and basically I'm stuck with it. They also said there is no repair that can be made to the phone and the best Motorola would do was send a new one which would very likely have the same problem. Sprint also wouldn't replace it because I didn't buy the insurance for it. The best they would do was offer me $150 towards a new phone. Sounds to me like this phone didn't get all the bugs worked out of it and sad to say is a total dud from Motorola. To those who bought it already, good luck. I hope your luck is better than mine was and I am also far from the only one ready to throw this phone under the next train.

I also discovered two very annoying features about this phone (if anything can get more annoying). Number one is the slow response when hitting buttons on this phone that others have mentioned. The other thing that drove me nuts was the lack of any indicator that you have a voicemail. The only way to find out is to open it up and look at the screen. I could never figure out how a phone with this many bells and whistles could not have at least a blinking light or something.

Bottom line is the fact that this phone was a total waste of $300.

Well being a Sprint Tech Support Rep, I have become with all the familiar phones that Sprint has to offer. I am not going to be biased, just straight forward.

PROS

1. It can hold a 2GB micro SD card.

2. You can get telenav services, for ten bucks a month, its GPS thats reliable and re-routes you if you miss your turn.

3. Powervision capable. Speeds of max of 2 MEGS, but average of 400-700 KBPS.

4. Its sexy, attention getter, and stylish

CONS

1. The slot for the memory card is in a horrible position. When I transfer music files, I like it stick the memory card in the adapter b/c the tranfer rate is fater than through USB.

2. The music controls on the front are kind of sluggish.

Other then that, its a good solid phone. It can basically do the same things as the RAZR, phone as a modem and you can watch live tv, but its just smaller.

I have this for a little less than a year and all it's given me is problems. Yes, it's cute but the phone is not worth the money that I paid for it! First of all when people call me it goes straight to voicemail...I don't know if it's the phone or the sprint service because I've heard the same complaint from many people that have very different phones. The front of the phone gets marked easily with fingerprints so I always find myself cleaning it. When I hang up my phone,I the volume automatically goes very low although it was very high up prior to closing the phone. It turns off on it's own and then goes to the screen where I have to put the password in order to use it. I have never tried to put music into it because from what I know, I have to pay for each song from spint and the prices are not really worth it! The phone does voice command by itself...many issues just don't purchase!

The KRZR looks like a dream; it's sleek, slim, and full of features. At a first glance, this seems true. The KRZR is extremely stylish and it's full of exciting features, including an MP3 player and SprintTV. Sounds great, right?

The problem with the KRZR is that it's sleek, slim appearance seems to lack storage and battery life. Even with a MicroSD card, the KRZR has problems functioning properly. The phone freezes and turns off frequently especially if you have any type of files stored on the KRZR. Want to store some MP3s, pictures, or text messages? Forget about it. Battery life for the KRZR is awful. Within six hours of doing absolutely nothing, the phone is miraculously dead. Try texting or making phone calls, and expect the battery life to be half that.

At first, I thought maybe my battery or my phone had a defect. Three batteries and two phones later, and I still deal with all these problems!