Customer Reviews


81 Reviews
5 star:
 (18)
4 star:
 (7)
3 star:
 (8)
2 star:
 (20)
1 star:
 (28)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


29 of 29 people found the following review helpful:
5.0 out of 5 stars All the right features
This phone had all the right features that I was needing in a cordless phone with a digital answering machine. The sound clarity was clear and the volume on the handset is excellent. The backlit LCD display is handy when you have a call while you are asleep at night so as you can see who is calling you if you have caller ID service. I even tested this phone by turning on...
Published on November 3, 2002

versus
17 of 18 people found the following review helpful:
3.0 out of 5 stars Almost OK
I bought this phone several months ago on a recommendation. Well, it's a nice looking phone and the base is compact. I do like that it has a ringer on/off switch (many phones nowadays don't have that feature anymore). However, the quality of the reception is just awful! And changing the channel is manual. In addition, it is not very comfortable against the ear.

So, I'm...

Published on April 25, 2003


‹ Previous | 1 29| Next ›
Most Helpful First | Newest First

29 of 29 people found the following review helpful:
5.0 out of 5 stars All the right features, November 3, 2002
By A Customer
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
This phone had all the right features that I was needing in a cordless phone with a digital answering machine. The sound clarity was clear and the volume on the handset is excellent. The backlit LCD display is handy when you have a call while you are asleep at night so as you can see who is calling you if you have caller ID service. I even tested this phone by turning on the microwave and standing right beside it while talking and there was no interference. I highly recommend this phone for it's quality and reasonable price.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


17 of 18 people found the following review helpful:
3.0 out of 5 stars Almost OK, April 25, 2003
By A Customer
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
I bought this phone several months ago on a recommendation. Well, it's a nice looking phone and the base is compact. I do like that it has a ringer on/off switch (many phones nowadays don't have that feature anymore). However, the quality of the reception is just awful! And changing the channel is manual. In addition, it is not very comfortable against the ear.

So, I'm back to the search for the perfect cordless phone....

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


12 of 12 people found the following review helpful:
5.0 out of 5 stars Great Phone, May 8, 2003
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
I am very impressed by what I received in this package. The sound quality and reception is very good. I live in a dorm with cinder-block walls and I am able to walk around on the floor without a problem. Battery life is awesome. I tried keeping it off the hook for about 4 or 5 days to see if it'd actually last as long as Motorola claims. Even with use, it lasted atleast 4 days. I forgot how long it was exactly, atleast 4. Very simple. I didn't even need to read the instructions to record a message, set the day time, and add presets with Names. The only thing that annoyed me is that once the phone is picked up, the answering machine stops. That means I either have to write down numbers or try to remember them in order to call people back. I love the appearance of this phone. It's pretty slick. Overall, A great phone, much better than I asked for.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


30 of 35 people found the following review helpful:
4.0 out of 5 stars Great Value For The Money!, February 3, 2003
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
Motorola MA361 Cordless Phone with Answering Machine

First of all I just have to mention the owners manual, reminds me of the one for my Casio watch....very tiny! My first thought after seeing the manual was that they must have left out some information about the phone and sure enough they did. So far I've been through the manual 3 times and can't find anything about the little light at the top of the handset. I'm not sure what it does besides light up when I press the talk key, surely that can't be all it does. First impressions though are favorable for Motorola's 2.4 GHz phone.

Lets talk first about the sound quality; it's excellent but could use a little bit more volume, better than most though. One thing that was quite annoying was when I punched in a phone number and hit the talk button I would put the phone up to my ear and hear the beeps as it was dialing, it was loud enough to make me want to pull the phone away from my ear. As far as I can tell no hisses or static just quiet, the way it should be. The buttons are laid out well and Motorola has made them so that minimal keystrokes to buttons enable features. Take for instance the large "TALK" button it also disconnects the phone. Caller ID is accessed by just pushing the up and down arrows. One caveat is that there are only 10 memory slots for holding phone numbers and each is assigned to numbers 1 thru 0. Maybe the next generation of Motorola's will be a bit more generous on the memory. On the plus side the 10 directory numbers do hold names and numbers and are easily accessed by pushing the "mem" key followed by the number, 0 thru 9. The answering machine can be assessed by the handset and all features are available except for the recording of outgoing messages. I do wish manufacturers would allow for the recording of outgoing messages using the handset, I can never seem to get a good recording using just the base unit. The answer machine is easy to use using a minimal set of buttons. The outgoing message like I said earlier is nothing to get excited about, decent but not great. Oddly enough the recordings left by callers are of much better quality than the outgoing message, probably due to the out going message being recorded via the base. The handset's display and buttons are backlit, great when you want to make a call from a dimly lit room.

On the whole Motorola's newest entry into the cordless market is fantastic and with a minimal set of dollars you can get a lot for your money. These new phones are analog and don't offer the security as their digital counterparts but I've been told sometime this year Motorola will be coming out with a whole new line of digital products. I would like to see Motorola expand their product line to include a multi-phone system. You will not be disappointed in MA361 unless you're looking for more directory entries.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


12 of 13 people found the following review helpful:
2.0 out of 5 stars Could Be Better, September 10, 2003
By 
mom_of_2 (United States) - See all my reviews
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
Being given the ability to access the answering machine from the handset makes this design a nice idea, and the sound quality from the handset isn't bad, but that is the extent of my praise.

I do not care for the answering machine as it has very limited features; no fast forward, rewind, etc. The quality of sound is very poor, and most of my messages are not clear enough to be understood.

The worst problem I've had is the phone's battery "dies" all too often! I've had the phone in the base for 48 hours, and after a 5 minute phone call it will give a low battery warning, and soon die out.

I've not been satisfied with this phone, and after two months of use am looking for a replacement. Save your money and look for something else!

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


6 of 6 people found the following review helpful:
2.0 out of 5 stars POS, March 3, 2004
By A Customer
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
this phone looks cool, I'll give it that. I also like the rubber siding which gives it a great feel in your hand.

BUT the sound is not good. It is kinda soft when listening to the other person, and it really amplifies your own voice (and ambient noise) and pipes it to your ear which is annoying. And this phone, like some others, for some crazy reason, gives out a loud beep (heard by you and the other person) whenever you switch the volume during a call. WHY????? Then the other person says 'what the hell was that?' and you have to explain. But that is a small detail, basically the sound is bad and therefore I am returning it without even trying the answering machine.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


6 of 6 people found the following review helpful:
4.0 out of 5 stars I saw this phone on Days of Our Lives, so it must be good., July 8, 2003
By 
Luminus (Brooklyn, NY United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
I was a little disappointed that this phone didn't come with a speaker, but that's a minor problem I blame myself for. In any case, the sound is great and the button lights come in handy during th A.M. hours.

Also, I think I figured out what the light on the top of the phone is for: battery life.

I have only two minor issues with this phone:

1. The volume is very limited.

2. The caller ID has a tendency to malfunction at times. There were several instances where someone called and an error message came up.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


6 of 6 people found the following review helpful:
3.0 out of 5 stars Searching for the perfect phone., May 6, 2003
By 
Em (Ravena, New York United States) - See all my reviews
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
I purchased this phone 2 months ago. I like the simplicity of changing the hour and time and accessing/deleting messages. However, Motorola needs to improve the quality of the volume. It's difficult to hear the other party and I can never find the right spot for the headset to feel comfortable on my ear. I do like the rubber grips and the caller I.D. function. It's fine for now, but the search is on for the perfect phone.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


4 of 4 people found the following review helpful:
2.0 out of 5 stars Great phone except..., March 10, 2006
By 
J. Frakes (Los Angeles, CA) - See all my reviews
(REAL NAME)   
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
I like the phone for everything it offers. Ease of use, great reception, etc. However, there is a problem that I can't stand. The quality of the answering machine is horrible. To record an outgoing message, I have to speak loudly right into the base otherwise it is very difficult to hear the message. And the incoming messages are very difficult to understand. I've had many hard times trying to decipher the phone numbers left by callers. And in order to review the message, it has to be replayed in its entirety; so I spend a lot of time having to replay the messages over and over again in order to understand what's being said.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


4 of 4 people found the following review helpful:
1.0 out of 5 stars Given another chance I would not buy this phone, August 31, 2004
By A Customer
This review is from: Motorola MA361 2.4 GHz Cordless Phone with Caller ID and Digital Answering System (Office Product)
The problems: You cannot retrieve messages away from home -- although the specs read you can. After one year the battery is dying. I don't overuse my phone nor do I leave it off the cradle for long periods. For this price I expect to receive what the advertisment touts.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


‹ Previous | 1 29| Next ›
Most Helpful First | Newest First

This product