Motorola MD41 2.4 GHz Accessory Handset for Motorola MD400 Series (Silver)

by Motorola

Product Details

Product Manual [2.82mb PDF]

• Product Dimensions: 8.5 x 5.5 x 4 inches ; 2 pounds
• Shipping Weight: 2 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0000AKMKY
• Item model number: MD41
• Average Customer Review: 2.8 out of 5 stars  See all reviews (68 customer reviews)
• Date first available at Amazon.com: July 9, 2003

Product Description

Amazon.com Product Description

Amazon.com Product Description Expand the capabilities of any Motorola MD400 series cordless phone by adding one (or more) MD41 2.4 GHz digital cordless handset. Designed to fit seamlessly into your current cordless system, the MD41 houses the same great features you've come to rely on, including caller ID (with 50 stored names and numbers), visual call waiting, and auto-scanning for superior call quality.

All user controls are accessed through the handset, while caller information is displayed on the handset's four-line backlit LCD. Additional phone features include speakerphone, three-way conferencing, illuminated keypad, walkie talkie function, intercom, selectable ring tones, hold, flash, mute, redial, and many more. The MD41 has a stylish silver design, can be desk or wall mounted, and comes backed by a one-year warranty.

What's in the Box
MD41 handset with base, NiCD battery pack, charging transformer, user manual, one-year limited warranty

Product Description

The MD 41 is a 2.4 GHz digital cordless expansion handset for use with any Motorola MD 400 Series base station. The handset features Caller ID with visual call waiting, 50 phonebook memory locations, a speakerphone, and 12 selectable ringtones that can be individually tailored to numbers in the phone book. In addition to the standard calling features, this handset can be used as a walkie talkie, room monitor, and intercom when configured with other Motorola 400 series products. This unit requires the use of a MD 400 series base as it does connect directly to a wall jack

See all Product Description

Customer Reviews

Most Helpful Customer Reviews

24 of 24 people found the following review helpful:

4.0 out of 5 stars Fixing keypad problem, February 18, 2007

By 

A. Kamoske (Madison, WI United States) - See all my reviews
(REAL NAME)   

This review is from: Motorola MD41 2.4 GHz Accessory Handset for Motorola MD400 Series (Silver) (Office Product)

Kellie is right on with the keypad repair. We have 4 handsets, for about 2 years now, and are very happy with the system. However, the most used phone started giving us fits with the '3' and the 'off' buttons not working. I washed and dried my iPod nano [in the laundry by accident], and was able to take that apart and get it working again so I thought what the heck-lets have a go at this larger Motorola phone handset. I actually did this before I saw Kellie's post, and after getting most of the phone apart, I decided to do a search for hints-when it felt I was about to crack something. After getting the phone apart, and cleaning it with a Q tip and rubbing alcohol it works perfectly. I considered calling Motorola and "demandimg" replacement handsets, but I am happy to be able to fix it myself. Here is what I did:

1] remove the clip- at first you'll think this thing is frickin glued or welded on, but you actually just need to spread the "wings" on the side of the phone outward, and you'll successfully remove tabs "A" from slots "B"

2] remove battery cover and remove battery-should unclip easily

3] remove 2 screws in battery compartment

4] remove the small plate on the back of the top of the phone just abouve the clip you removed. Use a thin screwdriver and pry from the bottom of the panel, as its like a door that will want to "swing up" and out

5] remove the 2 screws you have now exposed-they are the same size and type as the 2 screws you removed from the battery compartment

6] now your nerve will be tested. You need to seperate the phone into 2 halves- a front and back. As you do this, you will think you are gonna crack either the front or back plate in half. If you can trust us, and understand that the rubber "grips" on each side of the phone are the only thing really holding the front and back together you can win this struggle. Its hard to explain, but the rubber grips on each slide have a number of slots, and the front and back halves slide into these grooves snugly and at a 90 degree angle. You could just grab one end of the rubber grip and yank away like its a zipper, but I didn't do this because I didn't want to stretch or tear the rubber and have the phone look like hell after I put it back together. There are also 3 plastic "clips" one on one side and 2 on the other, but these are nothing. Defeat the rubber grips and these 3 little clip things you won't even notice. So take your time, and eventually you should get the front and back halves of the phone apart from each other and the rubber grips.

7] remove the 2 screws holding teh circuit board to the faceplate. The circuit board should come out easily-be careful with the soldered red and black wires to the speaker. When you take circuit board out it will still be tethered to the faceplate by the speaker wires.

8] take Q-tip and rubing alcohol and wipe all copper contacts and backs of rubber buttons like a wild man [wild woman]

9] let dry [a few minutes], put back together in reverse of way you took it apart- little stubby antenna will possibly fall out at some point, just set it back in when you put two halves back together, then enjoy Utopia as your phone will now work like it did when you first took it out of its stupid box !!!! Any questions? post a comment and I will try to answer them good luck, its really pretty easy ! If sexy Kellie can do it so can you !

7 of 7 people found the following review helpful:

5.0 out of 5 stars Great phone despite keypad issue, December 31, 2005

By 

Steve H. (West Chester, PA USA) - See all my reviews

This review is from: Motorola MD41 2.4 GHz Accessory Handset for Motorola MD400 Series (Silver) (Office Product)

This is a great phone despite the keypad issue. I have been using this system for about 2 years now with a total of 4 handsets, and the features I like the most are:

PROS

1. Just the right size - not too small, not too large. I can keep this phone sandwiched between my head and shoulder when my hands are full.

2. Private & shared phone directories. When you enter a number in the directory, you can either put it in the phone's private directory, or the shared one that all the other headsets can see as well.

3. Auto Answer Page. You can configure the headsets to auto-answer a page in speakerphone mode, so one headset user can page another headset and start talking without having to wait for someone to pick up.

CONS

Like many other reviewers, I too have had this phone for over a year only to experience the failed keypad problem on 2 out of 4 phones. However, I called Motorola customer support at 1-800-353-2729 for assistance. After providing them with the serial numbers of the bad phones, they mailed me replacement exchange headsets at no cost despite being out of warranty.

SUMMARY

I have tried a number of 2.4Ghz and 5.8GHz expandable phone systems and this model is my favorite.

I remain a satisified owner of these phones and recommend them to others. Not all companies are so willing to help the consumer after the product warranty has expired -- even if it's a well known defect that has affected many. Kudos to Motorola for standing behind their product and offering to replace my broken units at no cost.

6 of 6 people found the following review helpful:

4.0 out of 5 stars Moto is addressing the button problem, June 29, 2005

By 

D. Brown - See all my reviews
(REAL NAME)   

This review is from: Motorola MD41 2.4 GHz Accessory Handset for Motorola MD400 Series (Silver) (Office Product)

I've had this phone system for a couple of years, and I recently developed the dreaded button problem that everyone is talking about. However, when I called Moto tech support, they told me that they were aware of the problem and that the phones had been re-engineered. They asked me to provide them with the serial numbers of my handsets and told me they'd be sending me 4 new replacement phones (even though my phones are out of warranty). Now that's customer service! Feature-wise, I love the phones. And they have much better range than the 5.8 GHz phones I tried out and returned.