- Brand Name: Motorola
- Model Number: 515290-087-00
- Hardware Platform: PC
- Form Factor: Adapter
- Connectivity Technology: Wired
Motorola SURFboard SB5101 DOCSIS 2.0 Cable Modem - Non-Retail Packaging (Brown Box)
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- Enter your model number above to make sure this fits.
- When connected to a DOCSIS 2.0 or 3.0 cable network, capable of up to 38Mbps down and 30Mbps upstream Internet speeds.
- Specially designed architecture-allows for future upgrades
- Requires Cable Internet Service. Compatible with major U.S. Cable Providers. Contact your ISP to verify compatibility.
- Front-panel LEDs indicate status and simplify troubleshooting
- 10/100 Ethernet port to connect with router or computer
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From the Manufacturer
Get to your favorite Web sites quickly, download graphics with unbelievable ease, and enjoy real-time interactive PC gaming and expand console gaming with broadband Internet access from the cable modem market leader--Motorola.
With the next-generation SURFboard SB5101 cable modem, you're compatible with today's broadband Internet--and ready for the future, too. When your cable service provider upgrades to a DOCSIS 2.0 network system, you'll surf the Internet at as much as 30 Mbps--3 times faster than earlier modems!
With Ethernet and USB connectivity, installation couldn't be simpler. A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page.
Once you've experienced broadband powered by Motorola, you'll never want to go back to dial up again! Get onto the cable pipeline today with the powerful, convenient, flexible and simple to install SURFboard SB5101 cable modem.
- Always on, always connected
- Installs easily in just four steps
- User-friendly online diagnostics page
- No additional software required
- Slim vertical design saves desk space
- USB or Ethernet connectivity--simplifies installation, enhances versatility
- Supports up to 63 users
- Capable of downloading up to 100 times faster than traditional 28.8k analog phone modems
- No telephone line needed
- When connected to a DOCSIS 2.0 cable network, capable of up to 30 Mbps upstream capacity — that's 3 times faster than our previous models
- Real-time gaming access
- Specially designed architecture--allows for future upgrades
- Top-mounted stand by switch--disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the RF network
- CableLabs DOCSIS 1.1 and 2.0 Certified
- Windows 95/98/2000/NT/Me/XP
- Macintosh OS8 or higher
- Supports standard Internet software
- Minimum 486/66/ (Pentium processor preferred) or Macintosh-compatible CPU (Power PC)
- Operating systems such as: Windows 95/98/2000/NT/Me/XP; Macintosh OS 8 or higher; and Unix
- CD-ROM drive
- 10/100 Base-T Ethernet or USB connection
- Check with your local cable provider for DOCSIS high speed data service
- SURFboard SB5101 cable modem
- USB and Ethernet cables
- Power adapter
- Installation CD-Rom with USB drivers
- Quick Start Guide
Top Customer Reviews
I did a little bit of homework, and the Motorola seemed to have good reviews. This product is supposed to be the same in function as the SB5120 except that the SB5101 uses a slightly different chip set.
I chose to buy a cable modem so that I could replace the rental unit from the cable company. Make sure your cable company supports this cable modem before buying!
For my setup, I have my cable service from the evil Comcast, my cable modem, and an older Linksys wireless router. The day my Motorola cable modem arrived, I took it out of the box, glanced at the Quick setup guide, and plugged it in. I called Comcast, navigated through their Byzantine automated phone menu system, and read off the MAC ID to the tech services person. He did some stuff on his end to first recognize the new cable modem. Then he had to do some other configuration on his end because of the router. Once that was done, viola! We've been using the cable modem for the past week or so without incident.
To me this is the best kind of electronics product. It takes ~30 sec to hook it up, and once it's done, you can forget about it. It took longer to open the package (and much longer on the call with Comcast) than it took to hook it up.
I just wanted to point out some things that I picked up from the other reviews. I am a Comcast customer and I wanted to avoid paying the $3/month rental charge for their RCA modem. When I connected the 5101 even though I had all green lights I still had no internet connection. That is because you have to call Comcast and tell them your new MAC ID number that is shown on the modem. This is not pointed out anywhere in the instructions. The Comcast tech did not ask for my serial number. After a few minutes he made the change and said everything was OK.
I rebooted the modem and computer but I still could not connect to the net. I remembered from other reviews that it takes about ten or fifteen minutes for the change to take place. After 15 minutes I rebooted everything and I had my internet connection.
Also there is no mention that the 5101 works with Vista. Thought I might have to download some drivers but I didn't. It works just fine with Vista.
After two weeks the 5101 modem has been working with no problems. I do use that Standby button when I am not connected to the net just because all those green lights are a distraction.
Hope this helps.
Would other brands do as well? Probably, but I stuck with Motorola because the last one was 100% reliable; never had a problem. The only reason it was not delivering the speed is because Comcast's system had changed and the old modem's software could not keep up with it. I also like the fact that Motorola moved the standby button to the top where it is more easily accessible. I have a new Vista computer and have to put the modem on Standby after putting the computer to sleep, because (not sure why) Internet activity tends to wake it back up.
I found it disappointing that Comcast apparently does not alert its customers when their modems are obsolete. If you're having a similar problem, check with your ISP. If you need to upgrade your modem, I highly recommend this one.
Overall it was very easy to set up and has been fast and reliable. It plays nicely with our router, and has caused no problems in constant daily use on a home network with 4 computers.
Most Recent Customer Reviews
I tested it and it worked well. The problem I had was with Comcast. Although this modem was replacing an exact model they were renting out to me for $5 a month, when I called to... Read morePublished 11 days ago by edgar huerta
this has worked flawless for a couple of years. I would buy again if neededPublished 12 days ago by Amazon Customer
This has worked perfectly for me with my TWC internet and Vonage phone. Love that I don't have to keep paying a rental fee to you know who!Published 29 days ago by flower child
Had it several years now, Never had a problem. It has paid for itself.Published 1 month ago by rusty
This modem was a great price and perfect for what I needed. Purchased this when we had comcast and it worked for 3+ years.Published 1 month ago by Jessie