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  • ARRIS / Motorola SURFboard SBG6580 DOCSIS 3.0 Cable Modem and Wi-Fi N Router- Retail Packaging (570763-006-00)
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ARRIS / Motorola SURFboard SBG6580 DOCSIS 3.0 Cable Modem and Wi-Fi N Router- Retail Packaging (570763-006-00)

by Arris
| 448 answered questions

Price: $125.99 & FREE Shipping. Details
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
  • Requires CABLE Internet Service, if not sure your provider is CABLE call them to confirm
  • Compatible with ALL Major CABLE providers like Comcast, Cox, Charter, Time Warner, Mediacom, Bright House
  • Internet download speeds up to 343 Mbps and upload speeds up to 131 Mbps based on your Cable provider service
  • Wi-Fi Router - 802.11n, Dual Band (Backwards compatible with 802.11b/g)
  • 4 port Gigabit Wired Router
  • BROWN BOX models NOT VALID for this item, should report to Amazon immediately and RETURN to Seller
  • Docsis 3.0 with backward compatibility with 2.0 and 1.x
Show more
42 new 33 used from $84.00 3 refurbished from $68.00

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ARRIS / Motorola SURFboard SBG6580 DOCSIS 3.0 Cable Modem and Wi-Fi N Router- Retail Packaging (570763-006-00) + SquareTrade 2-Year PC Peripherals Protection Plan ($100-$125)
Price for both: $134.01

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  • Buy Used and Save: Buy a Used "ARRIS / Motorola SURFboard SBG6580 DOCSIS 3.0 Cabl..." and save 43% off the $149.99 list price. Buy with confidence as the condition of this item and its timely delivery are guaranteed under the "Amazon A-to-z Guarantee". See all Used offers.

Technical Details

  • DC in Jack
  • Mac Compatible

Product Details

  • Product Dimensions: 5.9 x 1.8 x 6.7 inches ; 15 ounces
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B0040IUI46
  • Item model number: SBG6580
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (2,336 customer reviews)
  • Amazon Best Sellers Rank: #58 in Electronics (See Top 100 in Electronics)
  • Date first available at Amazon.com: August 24, 2010

Product Description

From the Manufacturer

Ultra-fast Internet and Wireless N at your fingertips – NEW lightning fast technology lets you surf up to 8x faster than traditional cable modems.
The Motorola SURFboard SBG6580 eXtreme Wireless Cable Modem Gateway unleashes the next wave of broadband technology at exceptional speeds with high-performance Wireless N networking and a 4-port Gigabit Ethernet router. The SBG6580 is up to 8 times faster than DOCSIS® 2.0 broadband cable modems making it capable of reaching data rates up to 300 Mbps. That makes gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications — far more realistic, faster, and efficient than ever before. In addition to the lightning fast speeds, the SBG6580 includes an 802.11n wireless access point with dual band capabilities, as well as a 4-port Gigabit Ethernet router. The SBG6580 delivers your complete personal media experience, at lightning-fast broadband speed. So what are you waiting for?




Motorola SURFboard® eXtreme Wireless Cable Modem Gateway


Easy to Install, Activate, and Use – Includes a Wi-Fi Wizard and a Wi-Fi pairing button.


Delivers a realistic gaming experience wirelessly – watch as games come to life

  • Next Generation DOCSIS® 3.0; backwards compatible to DOCSIS 2.0
  • Up to 8x faster than DOCSIS 2.0 cable modems
  • Enhance your interactive gaming experience
  • Stream HD video throughout your network – wired or wirelessly
  • Easy to install and simple to use with Motorola’s setup wizard and Wi-Fi pairing button
  • Secure and protect your data and privacy with a built-in, commercial-grade firewall


  • Watch as games come to life.



    Highlights
    • Capable of downloading up to 8000 times faster than 56k analog phone modems
    • Capable of downloading up to 8 times faster than DOCSIS 2.0 broadband cable modems
    • DOCSIS® 3.0 Certified
    • Enables a myriad of advanced multimedia services:
    • - Access real-time online games; new heights in realism and speed - wirelessly
    • Faster music downloads; one song or the entire album
    • Share digital photos, home movies and other multimedia effortlessly over the Internet or over your Wi-Fi network
    • Download high-definition movies to your PC or watch as streaming media
    • Windows®, Macintosh®, and UNIX® compatible
    • Supports Advanced Encryption Services for data, as activated by your operator
    • Features a four-port 10/100/1000Base-T Gigabit Port for incredible wired network speeds: enjoy lag-free network gaming and faster file transfers
    • Wireless N Networking with Dual Band Wi-Fi
    • Intuitive, easy to read front panel operational status LEDs
    • Use your current Internet Browser
    • No additional software required
    • Slim design saves desk space
    • 1-year limited warranty


    What’s in the Box
    Inside the Box - Motorola SBG6580 SURFboard eXtreme Wireless Cable Modem Gateway,Motorola’s Wi-Fi Wizard & Installation CD-ROM,Quick start guide,Ethernet cable,Power adapter and cord,Install sheet,Warranty card

    Product Description

    The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of innovative ultra-broadband data and multimedia services as well as high-bandwidth home networking. Designed for seamless mobility, Motorola’s SBG6580 is a fully integrated all-in-one home networking solution that combines the functionality of a DOCSIS/EuroDOCSIS 3.0 cable modem, four-port 10/100/1000 Ethernet switch with advanced firewall, and an 802.11n Wi-Fi access point in a sleek, stylish package for the sophisticated consumer. It’s the perfect networking solution for the home, home office, or small business, allowing users to create a custom network to share a single ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity. Cost-effective, efficient, and secure, the SBG6580 enables users to maximize the potential of their existing resources, while benefiting from next generation high-bandwidth services.Frequency range: DOCSIS and EuroDOCSIS 108 to 1002 MHz (edge to edge).

    Customer Questions & Answers

    Customer Reviews

    3.6 out of 5 stars
    5 star
    1,120
    4 star
    358
    3 star
    181
    2 star
    190
    1 star
    487
    See all 2,336 customer reviews
    Setup was super easy. I setup the modem with my laptop, and then unhooked it and everything is connected through the wifi. Read more ›
    easy to install, works great Read more ›
    100.00 year savings and excellent piece of equipment. Setup is not difficult. Read more ›
    So far, it has only been a month, the modem keeps its speed and the router puts out great speed and reception as well. Set up was easy. Working with comcast to set up on… Read more ›
    No issues so far, no reboots etc. Setup was easy, took all of 5 minutes to set up a new wireless network. Read more ›
    I like the fast upload and download speeds along with wi-fi capabilities which was a surprise for me! Setup was easy even without a CD. Read more ›
    Otherwise, most of the settings are the defaults. Signal was weaker using 5 GHz, so I switched it back to 2.4 GHz (default). Acceptable performance for sure, but an… Read more ›
    Recently upgraded our TWC to “Turbo” speed, this modem was recommended. The wired signal is strong, fast speeds, notable difference. The wireless has been disappointing. Read more ›
    The signal is just terrible. Going to the other room, the signal strength automatically drops to 2-3 bars. Read more ›
    It has Wifi issues. At least 2-4 disconnections every hour, but cable connection is good, so if you buy it to use without WiFi you can buy it. However if you want to use it… Read more ›
    Then two weeks in, the modem began power cycling itself…After much tribulation, I tried a new set up confirming it was the device and not my connection that was poor. Read more ›
    This device has remained connected to the wireless, but the connection is poor, showing only 1 or 2 bars, and that is at only 15 feet from the router! Devices have been… Read more ›
    Not all of my devices support 5 GHz, and 2.4 GHz was ridiculously slow for some reason (5Mb/s down), so I ended up…Wi-Fi speeds are much faster now (20+ Mb/s down / 12 up). Read more ›
    This has a built in wifi router also. Modem speeds are fast, really fast. Wifi router speeds are not the fastest because it doesn't operate on dual band simultaneously. Read more ›
    If it works don't mess with it. I am no techy so as long I have internet my speed is good and I do not have to mess with it I am happy. We have four chupacabras sucking up… Read more ›
    excellent shipping, instructions and comptibility with COmcast - just what i ordered. Speed and performance is great.. came with all peripherals and cables.. Read more ›
    Our apartment is only 900 square feet, so it is perfect for this size. The speed isn't as fast as other products we have used, but also is not the slowest. As someone who… Read more ›
    Upgrade was simple and speeds are much improved. Only issue was that we could not connect with Ethernet but works great with wifi. Read more ›
    Took 30 minutes to install of which 20 to do the software stuff.…The coverage is excellent as I even get plenty of coverage 100 feet away outside laying in my hammock. H… Read more ›
    It works well enough as a cable router. The wireless range is weak though. I had to buy a secondary wireless router to extend the range in the house. Read more ›
    Wireless is testing at 27 to 28 MBps, which is slightly higher than the 25 Mbps I Pay for. Wireless range is excellent inside and outside the house. Price for this modem… Read more ›
    the Motorola WiFi/modem said it had greater coverage that other WiFi models. Came to find out that coverage was very bad. Could only get 2 out of 5 bars on cell WiFi when… Read more ›
    I have had very few personal router/ wifi combo's but this one has great wifi range and seems to be a really good fit. Had a small snag adding my print server with a G… Read more ›
    Bought it for my Daughter 's apartment and the range is great. She has no problems with it and the setup it very easy. Read more ›
    The…I contacted Motorola tech support to request if I could purchase the installation disk because the online link to download from Motorola support website was not working. Read more ›
    Motorola technical support is outstanding. Modem with firewall works great once set up properly. Read more ›
    The amazon customer service is cheap enough to not offer me a next day delivery, but insisted only to give me a 2 days shipping even though I told them all the trouble I… Read more ›
    Motorola customer service is also fast and helpful. They were able to diagnose the power issue with me over the phone very quickly and I immediately spoke to someone… Read more ›
    W…While it was unfortunate that the device was wrongly packaged, the Amazon customer service is so excellent, I will continue to confidently purchase other products from them. Read more ›
    If you have to reset to factory defaults, the modem stops working. Comcast's customer service is terrible and it took me more than a week to get back online. There are… Read more ›
    The experience was pain free and was surfing the network within 30 minutes. Finally, the price was awesome and was worth every penny. Read more ›
    I purchased this item from Amazon Warehouse Deals. The price was good--and I've had excellent luck with 'open box' items in the past. Not so this time, Over time, the modem… Read more ›
    My ISP requires only certain modems to work on its lines, so that's why I initially purchased it. The price was the best of the ones recommended. It installs easily and… Read more ›
    probably a great…The price was amazing for the features and modem/router capability; however, you need to be certain your carrier can support THIS SPECIFIC MODEL NUMBER. Read more ›
    Wifi disconnects too much, so i don't use the wifi part much changed it on 5ghz and i use it with my phone only. Price was good. Saves 5 bucks a month from rental modem… Read more ›
    I found the item I needed very quickly, and it arrived very quickly. The price was excellent and the product was brand new. Thank you. Read more ›
    I had to pay a professional to connect it. At 75 Dollars an hour there is not enough money in the world to let someone else deal with this modem/router. Read more ›
    I heard tales that wireless modems are notorious for slowing connection and not providing optimum range. Well for home use at 15mb I get my full connection speed. I have… Read more ›
    I contacted both…I requested Brighthouse to connect one of their modems (same model) to my network, after setting it up the WiFi held for a solid week without dropping. A… Read more ›
    I ended up buying a range extender to get signal into far side of house. The Motorola Gateway was easy to use and setup. No drop in internet like I had before with the… Read more ›
    Works great. I replaced cable company's modem and additional router with the"SurfBoard." Better performance, simple to operate. Motorola has done it again! Read more ›
    Wifi signal is not detected by my PC. This Motorola model is too bad to be used for Wifi router. Read more ›
    Needed a cable modem+router and this did the trick. Worked great out of the box, easy to connect, setting up standard router settings and features was quick and intuitive. Read more ›
    Took me 20 minutes to set up I don't no what the bad reviews are but mine work great right out of the box as for changing router name and password was easy I just don't… Read more ›
    An excellent cable modem and router combined. Configuration was quick and easy, and it's been very reliable, requiring few resets, and causing no problems whatsoever. And… Read more ›
    The features are good but the wifi range and speeds absolutely suck. I left it on 5 ghz and got a router on 2.4 ghz to maximize the speeds and range. Read more ›
    Very good product, supported by all cable company. Configuration is pretty easy if you are used to that sort of devices. Wifi has very good range. Read more ›
    Wifi signal…Seems very stable to me, I hardly ever go in and configure it, although the web configuration is fairly easy to do, in the events that I do need to tinker. O… Read more ›
    I would recommend not purchasing this Modem. The fact that only the cable operator can upgrade the firmware is a HUGE limitation. I am getting hit by corrupted downloads -… Read more ›
    Then on top of that, this router began to dish out duplicate IP addresses through DHCP screwing up my entire network. Interface was slow and not intuitive at all. Definitely… Read more ›
    We only just got 100…The web based interface was easy ( but like I said I haven't done the WIFI yet and don't really know how that's going to go) but I'll let you know ;-). Read more ›
    It's fast and always up. And the web interface is easy to understand. It solved the intermittent outages I was getting with my old DOCSIS 2.0 modem/router. Read more ›
    Navigating through various options through it's web interface is simple and has adequate help/guide available. Read more ›
    Purchased this product to work with new ISP, Time Warner Cable. Excellent product, software is great, and configuration is easy. Read more ›
    The product…When I set up the Wireless Network it was not great at first, found out that the Wireless Channel was on same as another Wifi network nearby and caused issue. Read more ›
    So, I bought the SB6121 modem and a cheap router. I've had no problems with the network dropping. Read more ›
    There is a known compatibility issue with the Comcast network for which there is no known fix. The issue results in intermittent (if lucky) connectivity. Read more ›
    I order this router because it was one of the approved routers by time Warner…It works well with the network and has not had to be reset since I recieved it last month. O… Read more ›
    I used the enclosed DVD to walk me through the set up and it configured and secured a wireless network. Read more ›
    I had to call my IT networking guy at work to ask about…I didn't test the connection speed before and after but things seem to be running a bit slower on my network now. Read more ›
    It saves desk space. The design is simple and unobtrusive. I get a great connection from anywhere in the house, and we have up to six wireless devices in use on a normal… Read more ›
    If I walk a few steps away, suddenly drops to 12 MBit/s. If I go to my bedroom, bathroom or even kitchen, it is just 2…Clearly defective by design or a manufacturing error. Read more ›
    This a very poorly designed product and should Read more ›
    I just returned this product. This is not well designed at least the wireless part of it. The ethernet gave me speeds about 24 MBPS but wireless gave me speeds of 10 MBPS. Read more ›
    The only reason I give this one star is because it has a "good" design being all in one modem/router....Other than that, it was terrible. I got this to try and avoid paying… Read more ›
    You can't beat the speed or the compact design. There just are not many good choices if you desire a wireless cable gateway router. Read more ›
    M…It was a bit cryptic to navigate the menu once inside the i.p. setup but finally got what I needed and the help screens were good enough but the trouble began the 2nd day. Read more ›
    It was very difficult to change the username and password. There are no confirmation screens or anything to instruct you it changed or not. I would highly recommend this… Read more ›
    Both had nothing but high remarks to give regarding this device, and with the help of the manual (which I pulled up online since I was not in the same room with them), the… Read more ›

    Most Helpful Customer Reviews

    916 of 946 people found the following review helpful By Techie on April 30, 2011
    Verified Purchase
    Length: 4:43 Mins
    Sorry for the Dyslexia - This review is on the Motorola SBG 6580 SURFboard eXtreme Wireless Cable Gateway - during my video I used an imcorrect model number :(

    BIG PLUS to this unit: You do not have to buy a seperate WIRELESS N ROUTER which saves about $100 or so additional cost. Some have said they bought the lesser Motorola unit and then bought an extra Wireless N router. This seems like an unneccessary expense to me.

    Things to know:

    This modem will ONLY work for CABLE-delivered Internet such as Comcast Xfinity (tm) and some other ISP's using CABLE Internet signals. It will NOT work on AT&T UVerse network (because UVerse uses a hyped-up DSL technology)

    1. Unbox unit
    2. Connect AC Power Adapter to wall (recommend plugging into UPS power supply)- plug the other end into the back of this router.
    3. Connect COAX cable from ISP wall plate to your modem. This is the same hexagonal cable connector type as used to connect to CABLE TV.
    4. Grab the included cat 5e ETHERNET CABLE (looks similar to a telephone cable) and plug one end into your laptop or PC and one end into one of the 4 ethernet jacks on the back of the unit.
    5. If you don't have an ETHERNET jack on your laptop or PC you'll be going wireless - run the included INSTALLATION CD and follow the directions.
    6. Open your webrowser (Internet Explorer, Firefox, Chrome, etc) and type in the modem address 192.168.100.1 then enter your username-- admin and password-- motorola and hit login button.
    7. You'll be looking at a web-based SETUP SCREEN with TABS from left to right.
    8. Click on FIREWALL tab, locate the IP FLOOD DETECTION checkbox and UNTICK IT (remove the checkmark) then click on the APPLY button.
    9. Pick up phone and call your ISP.
    Read more ›
    157 Comments Was this review helpful to you? Yes No Sending feedback...
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    433 of 453 people found the following review helpful By Timothy Walker VINE VOICE on November 2, 2010
    When evaluating this type of equipment, one must differentiate between the device itself and other factors that can impact its performance. Blaming the manufacturer for issues likely caused by one's ISP is akin to saying, "I can't get past third gear because of all this construction on the highway... I'll never buy a Jaguar again!"

    That said, the SBG6580 is a solid piece of kit.

    This latest addition to the SURFboard line combines a DOCSIS 3 cable modem with a gigabit switch and a dual-antenna 802.11n wireless access point, providing all the networking equipment a home office needs in a single compact package... this amounts to a single point of failure, but that's par for the residential course. It can deliver 42 mbps downstream on a single channel (which my provider brands "Lightning") with support for eight bonded channels... meaning that when the day comes that ISPs start selling triple-digit speeds, this gateway won't need to be replaced.

    Wi-Fi performance has been comparable to my old draft n router with similar range and throughput in a mixed mode environment. What sets the SBG6580 apart are its better indicator lights and superior configuration utility which offers some settings normally found only on enterprise-grade equipment. Those less inclined to tinker should know that push-button support is provided; once the cable guy finished with the wall outlet, setup took less than five minutes.

    Finally, one word of caution: the SBG6580 needs airflow. I originally placed it flush against a similarly-sized backup hard drive on my desk and found the unit hot to the touch after a few hours. To avoid problems, do not block the vents.
    17 Comments Was this review helpful to you? Yes No Sending feedback...
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    66 of 69 people found the following review helpful By Eliad Kimhy on September 23, 2013
    Verified Purchase
    Hi everybody, when I first bought the SBG6580 I was wary of the bad reviews and the disconnection problems, and I felt horrible when these issues started appearing in my SBG. Having solved the issue 2 weeks ago I would like to share it with as many people as I can to prevent this from happening to anyone else. The review I am about to write will cover the problem I encountered and the solution in a short and long format, and will be accompanied by photos. So let's begin-

    *Short Version Guide:*

    Go to 192.168.0.1, type in the username- admin and the password- motorola and look at the page that first appears (should be the Connection page). There should be three tables, look at the second one. Locate the Power column. If your power levels are negative, or if they're not within the range of -8dBmV and +8dBmV (meaning they are 9 or 10, or -9 or -10), you might have a problem. Now look at the third table and locate the power column. If your power levels are higher than 50dBmV, you might have a problem.

    If it's not working well (meaning it works, but keeps disconnecting), it might look something like this- [Picture uploaded to costumer photos]
    First thing you *should* do, although optional, is call Motorola support line. I've found them to have a great support line, and they'd be able to pinpoint the problem for you- their number is 1877-466-8646.

    What they would probably tell you to do, and what you can do anyway if you don't want to call them, is to call your cable company support line. What you need is a technician to come over to your house and check all of your cable lines, to try and see why the power levels are bad, and the replace the cable or instrument that is malfunctioning (most likely not your modem, don't worry).
    Read more ›
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