Customer Reviews

Motorola Motonav TN765T 5.1-Inch Bluetooth Portable GPS Navigator

5 star:		(38)
4 star:		(30)
3 star:		(12)
2 star:		(15)
1 star:		(21)

 

 

Thanks to Amazon for a very prompt refund! In twelve years this is the only item I have ever returned to Amazon.

Let's start with the headlines, the good the bad and the ugly

Good:

* Very good screen resolution compared to other GPS of this type

* Address search is way fast - 6 seconds to calculate a coast to coast trip

* Good screen brightness

* Thin and light

* Lots of extras, live search options, fuel prices and all else

* Very good map and junction detail

* Physical map overlay on the 2D views

* Easy to change between 2D and 3D view

* Good phone integration - works with an LG Dare

* Good phone contact search

* Good volume and easy controls - but there is a down side

* Very well rendered 3D landmarks - but there's more to that too

* GPS lock on is very very fast. By the time it came up from cold the first time it was already locked on.

* The traffic receiver appears to be much more sensitive than the Garmin one

* Much better mount than Garmin or Tomtom, more reach, more adjustable and has locking joints.

Bad:

* Hesitates during text entry. Makes it difficult to know if it has accepted the keystroke and thus makes typing difficult

* Fiddly mount - not easy to locate the GPS correctly without practice

* Rear mounted buttons are easy to catch accidentally, especially when trying to adjust the angle

* If there's a way to enter custom POIs I haven't seen it yet

* Recent calls list appeared to be out of order, maybe oldest first?

* The adverts say Google, the menu says Bing

* The 2D North Up display hunts from side to side

* On high volume the speaker can be buzzy.

* Way fewer 3D landmarks than the advertising and manual suggest.

* Traffic information was iffy. It diverted me round incidents that were long gone or had never existed.

Ugly:

* Adverts! They come from the traffic receiver and interfere in other things.

* In 3D view the furthest you can see is about a mile. As you try to zoom further it turns in to 2D and reduces the distance you can see ahead.

* The auto zoom always zooms in until you are looking at just the next few hundred yards at most

* I took 16 minutes off a 90 minute predicted journey. It's hard to beat a Garmin route or ETA.

* Re routing likes to get you back to the route it suggested, long after it becomes ridiculous.

Even after paying $330 for the unit and possibly another $50 per year for MotoExtras the traffic service is supported by advertising. This isn't just the little pop-up adverts that sit at the top right of the screen with no apparent way to dismiss them. I got a pop-up for Red Lobster, now I can't search for any restaurant without Red Lobster being inserted at the top. I guess they have a relationship with some vendors and push them to you. I thought I bought a GPS not an advertising portal!!!

To select a destination you can drag the screen, touch and move, don't tap. This works well in 2D. Just drag the map until you find where you want then zoom in to get a precise location. Hold your finger on the destination until the options pop up and select the destination flag. Alternatively tap the screen then enter the address or business name. I am in San Francisco CA, it took six seconds to plot a route to an address in the woods near Manchester NH, 2500 miles away. I could not route from the US to a Canadian destination, so cross border routes seem to be a problem.

POI searches are limited to your local, it showed me nearby locations for Elephant Bar but not the one in Dublin, 18 miles away, that I wanted to go to. Probably OK in a big city, not so good in central Nevada. I currently pay to not have adverts on my Nuvi 670, this doesn't not seem to be an option on the TN765t.

The windshield mount has adjustable locks on the moving joints, it give good flexibility and yet can be locked tight. Mounting the unit was a little fiddly, the locating pins are hard to find by touch.

It's a nice machine, but I am sending it back. A 3D view is best for seeing where you are and what is coming next but the way Motorola has implemented it robs you of the necessary long distance view. At under a mile you are only looking 40 seconds or so up the road. Not far enough to see where you are in relation to other things. With the auto zoom on, Garmin will show you hundreds of miles ahead when you have a long way to the next turn. The TN765t shows only a few hundred yards. Useful to see if there's a turn coming, but not to see if you are passing a city or coming to a ferry in ten miles.

When you are navigating somewhere the route is displayed down the left of the display as a vertical bar. The distance traveled is shown as a bar graph moving up from the bottom. Traffic issues are shown as red areas on the line. The time to go is shows at the bottom. If you tap this line you get an overall view of the route with known incidents and your route displayed, but it is very small. In the SF Bay Area on a Friday afternoon there are so many incidents that you can't see the route or the traffic. The Garmin traffic display works much better. The right 2/3rds of the display has plenty of resolution to show its normal display. The left has two buttons that allow you to select various views including route information, turn by turn directions, traffic details and so on.

Routing round traffic the Motonav initially didn't want me to leave I880 though the Garmin told me there was a 25 minute delay. Once the traffic cleared up the Motonav wanted me to take side roads in East Oakland on the opposite side of I880 from my destination. The Garmin knew there was no traffic and directed me straight home. At that time the Garmin was telling me I had 8 minutes to go and the Motonav said 19. I made it home in 6.

Connecting and syncing my LG Dare phone via Bluetooth was very easy. At full volume the Bluetooth hands free phone was buzzy and distorted, the far end said that the call was very clear, especially compared to the Garmin. Reducing volume cured that. Voice recognition was poor for my deep toned English accent.

The map display shows restaurants and warning indicators on the 3D display, it also shows Arco gas stations but not my favorites, Shell. I'd like to know how to add the POIs that matter to me. Maybe it's possible and I just haven't found it yet? In the Garmin and Tomtom it is easy to add the current POI list for Starbucks and Dunkin Donuts. For what it's worth the Tomtom does a better job of showing them.

To change between 2D and 3D tap the eye symbol on the left then tap the current setting and the three options are shown. In 2D modes you can zoom far out so that you can see the whole country. The 2D views also overlaid the physical map, so you could see the roads picking their way through the mountains. This can be very useful. You can also disable autozoom here.

The track up displays, 2D and 3D, hunt from side to side at low speed. When you stop the map sometimes spins as the position shifts slightly, GPS is accurate to 10m so you can appear to be wandering slightly even when stationary and especially when coverage is bad. Coverage was good and the Garmin doesn't do this.

Voice commands are clear and timely. Voice warnings are also given for 'safety cameras' and speed traps. If you want to mute the sound you just have to tap the button on the bottom right rear.

In the advertising and manuals the 3D views show a city with all the major buildings as landmarks. Right now there are very few shown in San Francisco, but there may be a download to improve this soon. I have not seen it, if I do I will update.

The map rendering is smooth compared to other PNDs I have used. Motorola obviously didn't go cheap on the processor the way Garmin does. Garmin tends to spoil the whole effect to save ten bucks on the processor. At freeway junctions the lane choices are shown at the top of the screen. Very useful, though not 100% accurate, 7 lanes shown when there are 8 or 6 in reality.

So, most of it works great, but some of the bits that I really rely on, and need, aren't acceptable. After about four hours of side by side comparison we still prefer the Garmin 670. They just haven't got the usability right. With the Garmin I very seldom need to change the zoom to see something else, when I am close to a turn I have the detail I need and further out I have the big picture. Garmin has always been good at the auto zoom.

So near and yet the issues are just something I can't live with.

Their web sites are still in Beta and the upgrade site isn't available yet, however there's an update application to download and install instead. Once I fired it up I was informed there were two updates, 12MB and 474MB, probably program and maps. I installed both with no problems. I believe I registered on three different associated web sites before I finally got a username and password for all the things I needed.

The Motorola Extras package is $50 per year or $100 for 3 years. I don't think I need that, my phone already does all that, so it provides nothing to me though it is convenient.

FWIW this is certainly not as good as the factory fit navigation in the Infiniti QX56 or the Ford Flex's Sync system.

I was surprised when I found this, as I didn't know Motorola made GPS units. At first glance, this thing blew me away. It is stunning to look at in comparison with other devices. It does a whole lot right, too. Unfortunately, it has major flaws that I can't simply dismiss.

The Great:

* Nothing compares to this display. Nothing. It is amazing.

* The multifunction panel layout, with the hide feature, is extremely innovative and can be useful. (As great as it is, there is a drawback.)

* The routing is super-smart and adaptive. It routes me differently to and from work and it is on the money. Garmin uses 1 route all the time, and it isn't even a good one.

The Good:

* Bluetooth sync worked well. Talking is usually nice.

* Physical buttons for zoom and volume are convenient. (But are easy to hit accidentally)

* The lane assistance and junction view are far superior to the Garmin offerings.

* While on phone, it doesn't bark direction. It never announces a re-route, it just does it.

* Offers multiple routes in fast fashion.

* Voice commands work very nicely, but this hasn't been explored too deeply.

The Blah:

* The MotoExtras have little to no value to me.

* BING is free, but basically of no use. More trouble than it's worth.

* I see no value in Google search or weather service, especially since each uses your phone to call the internet. Built in POI's work better.

* Text messages don't work for my Blackberry Tour, but all else does, for the most part.

The Bad:

* Touchscreen could be more sensitive. Sometimes hard to hit small targets when driving.

* Panel navigation is hard, print sometimes small. Should be able to activate and cycle panels with a physical button.

* The Favorites area is poorly designed and fails to integrate. It allows duplicate address entries and when you go to choose a destination they don't appear as an option. You need to navigate the menu, choose favorites, find your favorite, then click Go To, then confirm. Naming favorites is possible, but it is unintuitive and unprompted.

* Update software and the web site in general are works in progress. Crashed applying a patch and had to reset. Worked next time. Still, I have little faith. Use it and you will see why, as it is half baked, imo.

* Mount seems to be a little loose and snapping it in requires a good bit of practice.

* Docking station is available, but obscenely priced at $199 plus professional installation.

The Hideous:

* Traffic is useless so far. If you don't need this feature, then you may not care, but it doesn't mean it isn't way below par. I am in a major metro area, well within the boundaries of coverage. I have yet to have anything less than a near-perfect signal. Yet, it continually fails to recognize jams and delays. It loads traffic incidents inconsistently. Today, it showed nothing until I crossed in PA, then 25 events appeared in 30 seconds. Most days, I get those stock events in my driveway. Coming home, it misses traffic congestion every day. Despite a strong signal, it won't display anything but stored construction until a certain point, then it starts showing other delays. The traffic panel shows no visuals when you click an event, and that is very inconvenient.

Additionally, in instances where traffic does appear on the route, the warning appears in the small panel but no warning appears on the main screen. If the traffic panel isn't up, you won't see it. The route turns red and the little icons appears on the road as you approach and drive through, but you are not warned. No icons, no nothing. It is a weak, weak system.

I have taken multiple pictures for proof of all claims with traffic. I have unplugged the Moto and plugged an old Garmin in for comparison, and the Garmin shows traffic that the Moto didn't. That makes no sense, since both use NAVTEQ. There is a major problem with this units traffic service. I would actually call it a defect.

EDIT 3/15: This morning I sat in a jam on I-95 that was unreported. I was backed up about 1 full mile and traffic crawled past an accident, being delayed about 15 minutes. 3 lanes were merging into 2 around the scene at about 6:35 AM. As I got within 100 feet of the scene, the tow truck was leaving and the cop was about to pull out. At that exact instant, the warning appeared in my traffic panel. Considering a tow truck and cop were on the scene and they were all leaving, I'd have to guess at least 30 to 40 minutes went by before I stopped. Then another 15 minutes made 45 min to almost an hour. THEN THE DELAY appeared onscreen. Sorry, but that is way too late. Not sure how to make service faster....

EDIT 3/17: Drove all the way home in rush hour traffic and nothing appeared except 14 stored known construction areas. About a mile from home -- 50 minutes after I left, never leaving coverage -- 92 separate warnings appeared (78 + the 14). Again, this is a defect. It is NOT NAVTEQ'S FAULT, as the Garmin 1250, which I again tested briefly on I-95, picked up all traffic. This GPS has a defective/faulty/inadequate traffic processor. Maybe it is in the way it gets the broadcast? I don't know, but it is not functioning properly. I am now considering returning it.

The Desired:

* For this price, should have audio out and MP3 playback.

* How about a deal with XM/Sirius for satellite services? Traffic, weather, radio?

In conclusion, the GPS is great at getting you where you need to go and it won't get you lost. It is smart and pretty and makes the best Garmin's seem like something Playskool made. But, I just can't overlook the traffic deficiency of this model. It simply doesn't work, and for that reason, I cannot give this more than 3 stars. Fix it, and we are looking at a rating that is much higher, but I can't ignore such a defect out of the box.

If traffic is a big concern, then I can't recommend the unit. If traffic isn't, then I feel it needs to be seen. I will probably keep mine, but have yet to decide.

UPDATE 3/22/2010: Just printed my RMA. I have had enough of the traffic problems. This product has potential, but it is still half-baked. Lots of great features, but it isn't ready for prime time.

Update: Looks like Motorola's support of this device is weakening. No new maps since late 2009, and no word on any scheduled updates. Web support is sparse and out of date, and even the user forum is focused on Motorola's reorganization.

Sold the SUV with the built-in Nav system and did not want to spend $1600 for bulit-in on the new car. Went for this unit after a lot of research. The best screen I've seen on a portable: great size, sharp colors, great text on nearby roads. Unit was easy to set up, & it is easy to type in destinations. Voice commands are problematic: any noise such as wind causes confusion. Having my cell phone via the Nav system is ok, but causes me to strech to get at commands such as mute. I'd rather have it linked to the car's bluetooth, but then I can't get the functions which rely of a cell connection.

Unit uses Navteq maps, so similar to many other units. However, the software seems to be better than other similiar models, and voice commands have more detail.

My dash is deep, so I usually have to dismount the unit to input complex addresses. Since there are many command buttons all around the unit, and because of the design of the cradel, dismounting is often awkward, with the unit either ending up on the floor, or several commands are triggered. I would also like to have a wall charger rather than having to use the USB charger hooked to my PC.

But, the pros outweight the cons for this $300 unit, so I would recommend it for all but the experts who have more demands than I do.

Motorola promises free map update if an update is available within the first 60 days of purchase. The two units I purchased, were manufactured on February 2010. The map version is Q1 2009. MOTOROLA is promoting the Q4 version on the web-site. $79.00 is the cost of the update of which new users should be receiving at no cost at all. As a matter of fact, Motorloa does not offer any MAP updates. They may offer it in the future. The problem is that the clock is ticking and in 50 something days from now, the FREE update offer will longer be there. Purchasing a premium GPS unit which was manufactured and purchased in 2010 but having dated maps(Q1 2009) is simply unacceptable. Both units are going back to amazon.com. I may well purchase it again once MOTOROLA is ready to support their claims.

In addition, the Motorola TOOLBOX only supports Windows XP and Windows VISTA. Windows 7 is not yet supported. According to Motorola MAP UPDATES (even those purchased at full price) will not install unless your computer's operating system is XP or VISTA. That makes the GPS unit obsolete on the day it was purchased if you run Windows 7 on your computer. Absolutely ridicules.

MOTOROLA is not a "start up" company. They must act seriously and responsibly. When they do, I will too.

I would like to start off by saying that I feel bad that this device has received some bad marks. From what I have gathered over the last week, it either has to do with the user not installing the two updates that are available, not understanding how to function the device or a niche feature that has been left out. Or about things that are minor and probably correctable with a map and/or software update. Ultimately it is all opinion (just like I'm writing here) and based on wants/needs, but I thought I would throw that out there.

This will be a fairly long but thorough and unbiased review. I am not a fanboy of any one particular PND company other than Navigon, but they are long gone from North America so that doesn't count. My Navigon 7200T was stolen about a month ago which made me a PND free agent. In my search, I simply couldn't find anything to match the Navigon so I purchased a used one from Amazon Warehouse Deals. Then not even a week later, the Motorola Motonav TN765t was released. And now? Goodbye Navigon, it was a great run while it lasted!

This Motonav is quite simply the most complete and beautiful PND that I have ever used. Is it perfect? No. That doesn't exist. Is it perfect for my needs and wants? Yes, hence the 5 start rating.

Right out of the box what is better than most PND's in the market today? The 5.1" cinematic widescreen display (which I will touch on later) and the beautiful graphics. Next would be how well they utilized the extra widescreen with their slideout panel on the left which houses a wealth of information. But enough of that, let's dive into my pros and cons.

Pros:

1. The screen: Cinematic widescreen display & resolution is superb. Better than anything on the market.

2. Map detail: The map graphics are gorgeous and the detail is superb. Better than anything on the market. Doesn't have that cartoonish graphic look like most PND's today. It is very detailed and very easy to read. It's very easy on the eyes and the street names are big and in a balloon for easy readability. It also shows overpasses, train tracks, etc.

3. Map smoothness: While navigating the map moves as smooth as butter. Best refresh rate that I've ever seen.

4. The layout: The left slideout is genius and works extremely well with the cinematic widescreen display. It was utilized perfectly.

5. The TTS: It is super clear and almost flawless in pronunciation.

6. The turn warnings: It is the perfect balance of giving you enough reminders but not too chatty like some PND's. It's a perfect amount.

7. Turn warning detail: I love that it says the exit number and the exit name together. For example it will say "take exit 23b, Sea World Drive". Also while driving in the city at 0.5 miles away from your next turn it will say "prepare to turn right in half a mile". Then at 0.25 miles away it will say "in a quarter mile, turn right on Main Street". Then at 100 yards and less the turn icon turns blue to let you know that you are very close to your turn. Then about 30 yards or so away it will say "turn right on Main Street". It's truly excellent.

8. Satellite acquisition: It's phenomenal. This unit is always in "sleep" mode unless you hold the power button for 10 seconds or you don't use the unit for 4 days. So if you use your PND frequently you will always get a lightning fast acquisition. When I mean fast, I mean fast. As in under 10 seconds fast. Actually the fastest that I've ever experienced with any PND that I've used.

9. Entering a destination: It is very easy and intuitive. There are many different ways and it's super fast and easy. Want to find 123 Main St.? Just type in 123 Main and it will find it in no time. It has predictive search so each number or letter you are entering, the device is looking for the best probability as you type it.

10. Lane Guidance and Junction View: They are both very well done. It doesn't flash a full screen graphic either, so it's not obtrusive. It's very helpful and implemented well while still keeping your map and navigation screen as your priority.

11. Photo enforced traffic light warning: This is a superb feature. Whenever I come close to a photo enforced traffic light it gives me a nice graphic on the screen of a photo enforced light icon.

12. Speed trap warning: This is a great feature too. If you are in a speed trap area, it will notify you and then your current speed shows up on a graphic on the screen in red.

13. Sending a route from Google Maps: This is super intuitive and a very cool feature. You just send a destination or POI, turn on your GPS, go into the "Favorites" folder, then the "Google" folder and press update. It syncs every destination or POI that you have sent since you last updated.

14. The left slideout panel: It is one of a kind and works extremely well. This is where the extra wide 5.1" cinematic display really comes into play and shines. While navigating you can have this slideout panel open and still have plenty (about 2/3) of map view on the screen. In this slideout panel you can choose aerial view, nearby POI's, dashboard (current location, speed, altitude, etc.), turn by turn directions, way points, trip info (your destination address, estimated arrival time, distance to destination, time remaining & elapsed time) and traffic. It is truly an exceptional feature and implemented perfectly.

15. Bing: The Bing service is a pretty neat feature that isn't vital but definitely can come in handy. I searched movie times with it the other night. You can also search stocks, news, sports scores, etc. I searched by saying "NFL" last night and it gave me all the current NFL news. Cool feature.

16. 3D landmarks: 3D landmarks is a cool feature but also not vital. I've already seen some major attractions in San Diego on there (stadiums, etc.). Doing a simulation route in Las Vegas was cool to see all of the hotels and such.

17. MotoExtras: The MotoExtras are very cool in my opinion. The fuel prices, weather, flight status and Google Local Search are cool. The Google Local Search is vital to me. It makes the POI database limitless and it's implemented well. You would be surprised how useful it is to have unlimited POIs at your fingertips. I will be using this extensively when we got out of town.

18. POI: The pre-installed POI database is extremely robust. Motorola confirmed 7 million POI and it shows. It has been finding almost anything that I can throw at it. Then if it doesn't, which is true for every PND, there is always Google. A win-win.

19. Traffic: The traffic feature works very well and I haven't had a problem with it yet. I haven't been in too many traffic situations yet so I can update more as I use it. But it has worked well for the couple of times that I was in that situation.

20. Build quality and design: The build quality and design are superb. The device is very well built and solid. I also love the frameless design of the screen. I love how the traffic receiver is built into the cradle as well. The cradle and mount are very sturdy and work great. The device is super easy to pop on and off of the mount. It's one button push on the bottom.

21. MotoExtras cost: I think $49 for one year or $99 for 3 years (best value at $2.75 per month) is very fair and less than competitors.

22. Route calculation: This is another area where this unit shines and pulls away from the competition. It calculates routes extremely fast and if you make a wrong turn or move, the recalculation is insane. In most cases it has updated the route before TTS can even finish announcing that it's recalculating. It's amazing.

23. Routing: It has done a perfect job for me thus far. No issues to report yet.

24. Bluetooth: The Bluetooth functionality works seamlessly and is the best of any PND I have used to date. It easily connects to your phone and syncs your contacts, recent calls and text messages (if you have a compatible phone, mine is not). It is easy to use and the call quality is good. My girlfriend has said I sound good on the other end and I can hear her great. It will also read text messages to you as they come in and you can respond as well (if you have a compatible phone, mine is not).

25. Voice command: The voice command features work surprisingly well. I've had issues with other PND's in the past with this feature, but not with the Motonav. You can command a ton of functions with your voice and for the most part it has understood me. I am amazed about how many commands you can give it. Very well done.

Cons:

1. Speed limit info: The speed limit icon doesn't show up enough. It definitely shows up on all highways and freeways, but not much on city streets. I assume this will change with a map update.

2. Current street: I don't like that it doesn't show you which street that you are currently on. It just shows the next street on your route. I'm sure this can be added with an update?

3. Map update: My device shows Q1 2009 but according to Motorola's website, they are up to Q4 2009. The device is supposed to give you a free map update within 60 days of purchase. I can't seem to get it. I contacted Motorola and they said there must not be an update available for the device, which there should be.

4. Customer support: It seems lackluster and when I did talk to someone he didn't seem very well versed on this device. He had to put me on hold to get information.

5. Current speed: While your current speed is available in one of the left slideout screens, I would really like to see it on the main navigation screen next to the speed limit icon. Otherwise you have to be on that specific slideout screen to see it which isn't ideal.

That is honestly all that I can complain about so far. This is the most complete GPS for my needs that I have ever used.

I will try to update this review as I use it more.

Bottom line? I highly recommend this unit. It does what it's supposed to do and should fit right in with a market who wants a full featured PND that acts like an in-car GPS (Ford Sync, etc.). A car integration kit is coming out in May that will mount the PND, keep it constantly charging without a cigarette adapter, pass the audio through your sound system and it will have an iPod/MP3 connector. It's not a needed add-on, but good to know it's available.

Overall this PND is amazing and has HUGE potential and upside. When Home Shopping Network debuted this device, the host said that Motorola invested over a year just designing this thing. And it shows. Everything is well done and implemented. For a device only over a week old, the sky is the limit. I'm sure they will iron out the wrinkles and make this device even better than it already is. The MotoExtras website shows a lot of features that aren't available yet, but they sound promising (Maps, safety cameras, POIs, free PC extras, skins, 3d extras, traffic information, service bundle, guidance voice and backgrounds).

And if it sounds like I know too much about this device, it's because I do. I did a ton of research over the past couple of weeks and I have been very active on [...]. If you're looking for a new PND, this has to be on your short list.

I got this gps on september 15 bought it used, i read a lot of bad reviews about it, but i wanted to use something different, i'm a big garmin fan, had 3 of them, tom tom is ok but i don't like its graphics, anyway, i decided to give it a try, when i got, graphics are awesome, user interface might seem hard for person that is used to a garmin or a tom tom, it took me like about 2 days to figure how to save an address in favorites, because this gps is so different than all the ones I had before.

Anyway, I'm from the suburban part of Philadelphia - Pennsylvania and the reason why i got was because i wanted to do a roadtrip to Chicago - Illinois, it was a 13 hour drive, but it was awesome, the gps works great! i like it because is so different and it works really good, i love the google feature, you're never get lost, the bluetooth speaker works loud and clear, voice recognition was really good too, so far the best i had on a gps, i would definetly recomend this product, and i'm sure i'll enjoy this gps for a good 5 years at least, seems to be really well built.

Pros:

1. The screen is huge and allows you to see tons of data in one view.

2. The routing tends to work quite well.

3. The maps seem up-to-date. While it didn't route to my house properly, nothing does as I live way out in the country on dirt roads. That said, it got closer than other units I've seen.

Cons:

1. The voice recognition system. First, you can't quickly navigate it as you have to wait for it to bring it up then prompt you to speak. Second, the voice recognition is very poor at recognizing names. It couldn't even get road names like River or Bell.

2. The battery life is virtually non-existent so make sure you can keep it on a charger all the time.

3. After a few weeks of use, my unit wouldn't power on when I got in the car. I'd have to fiddle with it for a while and, usually, it'd boot up but would warn me about a low battery and such. I checked the power conenctions and all was fine.

4. Tech support is poor and rude. I called Motorola support regarding the issue with powering the system on and they told me that it might be defective and that I'd have to ship it to them to evaluate it and decide what they'd do with it. They said that, if they determined that it wasn't defective, they'd charge me for evaluating the unit. On top of that, they wouldn't even offer an advanced exchange option so I was going to have to go for a few weeks without it.

I ended up returning this unit to Amazon and ordering the new Garmin Nuvi that isn't even out yet.

I just packed my third MOTONAV into the box that was shipped to me today. I received the first one in June. After downloading the Motoextras toolbox and programing the unit, I went outside and the unit showed my position a little over 3 miles away. I did the reset and tried the next day. For about 20 minutes it worked great. Then after the command to take me back home it directed me to travel in the exact opposite direction from where it was supposed to take me. The seller insisted that it was unusual to get a "lemon". He replaced that unit with another. After programming it I thought that I had something I could use. It worked fine the first night. The next morning, the first time I needed it, the unit shut down as I entered the address. It never came-on again. The vendor returned my money. I ordered the same unit from WalMart and just now started to set it up. After I entered English as the language of choice it shut down and will not come back on. Three lemons in a row? Either I am cursed, or this Model should not be on the market.

The Motorola Motonav TN765T is excellent HARDWARE device, But the software and Motorolo Support is not acceptable. The latest map available is 2 years old. After spending a full week trying umsuccessfully to Sync it with a MOTOROLA cell phone I took it on the first road test. For a 20 mile trip their routing would have added an additional 8 to 10 miles. The motorola web site provides no support and the user's guide is poorly written. Functions described in the manual do not work on the real device. I am returning it to Amazon. Amazon's return procedure gets 5 Stars

I had a Tom Tom thougt it was good, Gave it to my Grandson to help him with a trip, Bought the MotoNav LOVE IT. Some of the features I enjoy is the hands free calling feature, the warning system when you enter a speed controled area, it is mounts easy, and easy to set up and use. When not in use slips into my purse, (I carry a small purse). I would recomend this to everyone.