Customer Reviews


18 Reviews
5 star:
 (4)
4 star:
 (6)
3 star:
 (3)
2 star:    (0)
1 star:
 (5)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


12 of 13 people found the following review helpful:
4.0 out of 5 stars Satisfied Customer
I bought this phone because I was told it gets great reception. I don't know about great, but this phone gets reception in areas where I didn't with my old Motorola. The added features of Bluetooth, MP3 capability, and voice recognition are a definite bonus. The camera is so-so (picture clarity, convenience), but I didn't get it for the camera. I would have rated this 5...
Published on August 29, 2007 by D. Eslinger

versus
17 of 20 people found the following review helpful:
1.0 out of 5 stars Neat phone, typical poor Motorola quality and service
The phone is neat and comes with a lot of great features, but buyer beware-the warranty is basically non-existant. We had a problem with the keyboard and called for warranty service and they said that the warranty is invalid if there is any water damage. We explained that there was no water damage, it just stopped working. They asked us to check a "dot" sensor on the...
Published on September 14, 2007 by T. Young


‹ Previous | 1 2 | Next ›
Most Helpful First | Newest First

12 of 13 people found the following review helpful:
4.0 out of 5 stars Satisfied Customer, August 29, 2007
Amazon Verified Purchase(What's this?)
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
I bought this phone because I was told it gets great reception. I don't know about great, but this phone gets reception in areas where I didn't with my old Motorola. The added features of Bluetooth, MP3 capability, and voice recognition are a definite bonus. The camera is so-so (picture clarity, convenience), but I didn't get it for the camera. I would have rated this 5 stars, except the battery in this phone lasts 1/2 as long as my old Motorola, approximately 5-6 days depending on usage. Given the size of the screen, I suppose it takes more battery to power it. Also, the phone did not come with a car charger, which was an inconvenience. However, the phone itself is a wonderful upgrade and I am a very satisfied customer.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


8 of 8 people found the following review helpful:
5.0 out of 5 stars Very nice phone, September 3, 2007
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
I bought this phone after I had trouble with a different one and I really like it. Reception is real good, sound quality is good, it has some great features and its very attractive. The camera is good, and it does have a zoom, (I dont know why someone here said it doesn't), but dont count on decent pictures in low lighting. I love the music player on it and bought the 1G memory card for it so I can use it as a mp3 player as well. Which is nice for taking walks and stuff so that you dont need a seperate mp3 player too. Plus with the memory card, its easy to tranfer stuff to and from the computer to the phone. I really recommend this phone.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


17 of 20 people found the following review helpful:
1.0 out of 5 stars Neat phone, typical poor Motorola quality and service, September 14, 2007
By 
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
The phone is neat and comes with a lot of great features, but buyer beware-the warranty is basically non-existant. We had a problem with the keyboard and called for warranty service and they said that the warranty is invalid if there is any water damage. We explained that there was no water damage, it just stopped working. They asked us to check a "dot" sensor on the phone. If the dot is red, the warranty is invalid. We asked how the dot could be red when the phone (2 months old) never got wet, and their rep told us that rain, sweat or being exposed to humidity or condensation! An unscientific survy of razr uses at a soccer game found 4 of 5 with the dot turned red-and hense no warranty.

So bottom line is, it is a good phone, as long as you don't sweat or live in a location where it rains or gets humid.

There are much more reliable options out there.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


8 of 9 people found the following review helpful:
4.0 out of 5 stars Good cellphone!!!, December 20, 2007
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
I've had the Razor V3xx for about two weeks now. Now I'm a techie, but just because I'm a techie, not all of my toys have to be the "new hardware/software." I didn't buy into the Razor fad when it first came out. I've always been a Nokia fan. Plus I've had the Sony Ericsson w300i. I didn't care too much for Motorola. My mom has a Motorola, but it's a different style. So far her's works great. She's not technically inclined, but she gets by.
Now I don't need my cellphone to be a music player because I have the discontinued 30GB iPod (which I've dropped like three times on concrete and still plays!!!) I don't need to surf the web on it because I value screen size and besides I don't want to pay the extra money to surf the web when I have a laptop. I mainly use it just as a cellphone, but I like style.
I have some friends and coworkers who have the Razor (some have the V3xx and others have prior versions). I asked them about how's the reception, can they hear clearly when people are talking, can people they're talking to hear them clearly, and battery life. I've been on edge because of the prior slim designs, but this is a bit heavier. It feels durable and feels good. I've debated between this one and two Nokia versions (with AT&T, the 6555 and the upgraded version of the 6102).
So far I've been happy with the reception, volume, and battery life. I use it daily and near traffic. In all places, inside a store, next to the road with heavy traffic, inside a noisy bus and have been happy with the way it works. I heard them clearly and they heard me. I haven't had to say, "What was that?" yet.
If you value, programs/software on a cellphone, this is probably not what you're looking for (go for Nokia, as far as I know). If you want a cellphone and have it to be stylish, then yes this cellphone is for you. It's better than previous version of the Razor.
BTW, I wouldn't choose the iPhone. Don't go with the flow!!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5 of 5 people found the following review helpful:
4.0 out of 5 stars Not too bad, February 5, 2008
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
Not a bad product at all. I was mostly dissappointed with the shipping, which I think is beyond Amazon's control. Amazon gave me free 2-day shipping, however I did not receive the phone until eight days after Amazon sent me a notification that the item had been pick up. I love the v3xx. Many of the complaints that I have read either have not been an issue for me or it's something minor that doesn't bother me. I love the inside display (very bright and sharp). I really like the microSD slot and the fact I can lock the external quick keys. My favorite phone so far.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5 of 5 people found the following review helpful:
4.0 out of 5 stars Good Phone, December 31, 2007
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
About 6 months of use, battery life is good and good reception. You'll get the most out of it with an unlimited data plan / internet. Some features and aps are flakey but overall the phone is great. Fits perfect in your pocket, simple, and fast! Mines locked to the carrier and all features and functions WORK. (Unlocked V3 wouldnt send picture messages.)Check it out at a local store first before you buy it.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


6 of 7 people found the following review helpful:
5.0 out of 5 stars Detail of Motorola Razr V3xx, July 12, 2008
By 
mickspace "mickspace" (High up on a Moutain in Tennessee) - See all my reviews
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
I purchased this phone about a year ago when my contract was up with Cingular (ATT), and I renewed.
My previous phone was a Razor, and before that an LG and before that another Motorola.
Once you become accustomed with the Motorola Menu, then go to LG, they are opposites of each other. You have to relearn how to get around the menu. (I even had a Nokia, which I will never purchase another one again)

Why I choose this phone
1. It is a Motorola; Motorola's have always been very good with me. After my LG experience, I decided not to stray again.
2. MP3 playing ability.
Yes I am tired of having ten different things to carry in my pockets and this simplifies it to one product.

I really was not interested in the camera, web and other features. (Thou I will comment on this later)...
This phone comes with the ability to play MP3's, you can put the phone in speaker mode where it sounds like an old transmitter is radio, or get a blue tooth head set. Which I have purchased a Stereo Bluetooth Headset. This feature works great, the phone it self will hold MP3s,(not sure how many) you can also purchase an additional memory card for it, which I have purchased a 2GB micro card which I have many MP3's and a few pictures, (this does not support wma, wm4 only MP3).

Other features!
This phone has probably more than one might need?
You can forward calls to another phone, it you don't answer the phone it can forward with out using your celluar carrier, the phone will do this if you set it up. If you find this feature and you have Cingular you will see it is forwarded to your voice mail number, so if you change this, remember that number so you can put it back in there.
You can block your out going number; accept data and fax calls, voice dialing, 3 way conference, etc
I notice cellular carriers offer these services; this phone can do this all without subscribing to another service from the cellular company.
One can assign ring tones to groups or individuals use MP3s as ring tones (Such as when my sister calls a whole song will play until I answer the phone).
Other features:
You can go online, but the site should be designed for viewing from a cellular phone. I have viewed my personal site with this phone, it worked, but the site is not designed for a cell phone. I just don't care to use it to browse the web. But it is there if needed.
You can download special applications to go online, such as check your bank account, Wachovia offers such an application.
The Major instant messengers are included with the phone.
You can check your email with a special java application. Which is where I have a problem?
This phone you can only check certain e mails which are in this application. The last Generation Razor, you could set up the SMTP information directly into your phone and check any SMTP enabled email, I still have not found where to do this. This phone as far as I have found can only check the Email included in the Java applications (i.e. msn, yahoo, aol etc).

Data Connection: You can connect this phone via Bluetooth or Cable and use it as a modem with your PC and go online. This feature you have to subscribe to, I have unlimited Data with my carrier. I also have a Verizon Broadband card; this phone will connect to the internet at a faster speed then my Verizon Broadband card.

It also has all the other usual functions alarm clock, calculator, and a bunch of other stuff I never use.
Photos, MP3s, phone book etc...
You can purchase a program (Motorola Phone tools) and install it to a PC to sync the phonebook to outlook, retrieve photos, to and from the phone. This program you can create ring tones from MP3's, edit photos, send text messages and bunch of other stuff I never use.
.
You can also use the Bluetooth bonding to PC/Mac to exchange information without the program as well. And another interesting thing you can print to a Bluetooth enabled printer, which I have yet to try! (But as soon as I find a printer I will try it, Toshiba's MFP can have this feature)

Reception Quality:
I work as a PC / Laser Printer tech and drive from office to office; I have been in the Everglades of Florida to South Carolina, to Upstate NY with this phone. I have another phone I carry for work, a Motorola V325i with Verizon. In comparison: the ATT Razor V3xx always has a signal, where as the Verizon is a gamble. I still have not figured out if it is the phone or service?
I wish my company would go with Cingular, then I could have a single phone as this Phone will allow more than one number assigned to a single phone. (Most modern phones have this feature).
Overall it the quality of service has been good, I use it as a back up to my work phone, when it will not work in a building, and I use my Razor, because it will work.
I have been in very few places where it doesn't work.

After reading other reviews some mention a beep if you don't answer the phone, and no zoom?
This beep can be turned off, read the Manual that comes with the phone sometime, this guy would rather buy a new phone, and then spend a minute reading and investigating?

As for the Zoom on the Camera? Mine has lettering around the eye, 1.3 MP and 8X Zoom. Which in English translates to?
1.3 Mega Pixels... 1.3 million pixels. (If you don't understand this, look up some information about Pixels)
8X zoom, it does Zoom 8 Times, the quality of the pic decreases as you zoom. I can even send the photos as an email from this phone.
Not the high quality SLR, but pretty good considering it is a phone. The camera features different modes and adjustments, I have gotten some good quality photos but this takes a bit of adjustment. But then again so does my digital camera? Again if you read up on this you to will know how to use this feature?
And the Red Dot problem!
Open any phone look for a little dot of some sort!
This is standard and can you blame the manufactures, certainly after warranting the many retards that jumped into the pool with their phones, would you want to cover that?
I have the phone insurance with ATT; I have in the past smashed my phone, went to ATT and got another one. ATT phones use a SIM card which I have discovered, will work in any SIM card phone! I have put my SIM card into other phones just to see if it will work.
It does, I have put the card into $20 pay as you go junk phones and it works. Rather than pay the monthly fee for insurance, or pay for a new $200 phone, if I break my phone I will be buying a cheap pay as you go phone and using it with my SIM card. (A trick they don't tell you about!)...
I have dropped this phone so many times, lost it in the car, tends to fall out of my pocket and go under the driver seat. It has scratches and has been abused. Still works well.
The Battery life? If I talk, it goes dead after about 1.5 hours, using it as an MP3 Player seems to last longer. Just leaving it on has lasted days. I haven't really paid much attention to this.
I am not really concerned about battery life as I understand it is a battery, I always have something to charge my phone with, and you can also charge this phone with the Proper USB cable to a PC.
The thing I don't like is it gets warm when I am talking on it, this dosen't matter it I am using Bluetooth or using the headset.
The last thing I didn't like about this phone, which I did not know until I bought it...
Using an earpiece, there is no 1.5m Jack, only Bluetooth Enabled Earpieces will work.
If one can get an earpiece that connects through the data / battery port, I do not know?



After reading the reviews I would conclude half the problems are User Error, not manufacture error? Simply because people are lazy and cant find the time to learn something new. Some infact would rather invest more money and not Time? (I have found this to be true in many different areas not just this phone)
If all else fails Read the Book!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5 of 6 people found the following review helpful:
5.0 out of 5 stars GREAT DEAL!!! GREAT PHONE!!!, March 29, 2008
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
Why would I ever even think of buying a phone or contract through the cell provider again????????????!!!!!!!! This was such a great deal and I LOVE the phone! The amazon sign up process was simple and seamless, despite what others may say! Read the fine print and make sure you can abide by it and if you have questions, just call amazon's cell help number. They were very helpful, honest and courteous. I was hesitant at first but everything went perfectly!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5 of 6 people found the following review helpful:
3.0 out of 5 stars Love the phone but text messaging is a pain!, January 10, 2008
By 
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
I primarily use a cell phone for two things...talking on the phone and text messaging. This is my second Razr. I owned the first version Razr before this one. I like this phone a lot except for one thing which was also a problem with my first Razr (I was hoping they'd improved the problem but that doesn't seem to be the case). Does anyone else besides me have trouble with the keys during text messaging? The 7 and 9 keys are extremely difficult to depress when text messaging and often I find that those keys are skipped entirely in my messaging. I have to check and double check and often I have to depress the key several times, moving my finger around on the key to get it in just the right place (it seems that my finger needs to be on the extreme outside edge of those keys before they will work) before a letter shows up at all. THEN I have to get it on the correct letter. It's VERY frustrating! Anyone else have this trouble?
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5 of 6 people found the following review helpful:
4.0 out of 5 stars nice phone indeed, September 20, 2007
By 
This review is from: Motorola RAZR V3xx Platinum Phone (at&t/Cingular) (Wireless Phone)
This is a nice phone. I upgraded from an old Nokia and like this one more. I was trying to locate the sensor mentioned in the other review but can't find it, even with the help of manual. The only red dot is the camera :)
Reception is good for now (a month of use) and I think the battery life is good as well. Ring tones and arrangement of features are easily changed to your own liking. Camera if just fine with 8x zoom but the pictures look good only with using no zoom at all. But what else would one expect from an 1.3 mp mobile camera? Love the styling though, flat and wide, and I personally love this color.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


‹ Previous | 1 2 | Next ›
Most Helpful First | Newest First

This product