Customer Reviews

Moultrie Gamespy 8 Megapixel Digital Infrared Mtm S Series Game Camera

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1 star:		(1)

 

 

As an avid hunter and purchaser of other Moultrie products I have been happy with, I bought two of these cameras excited that I found it on Amazon for $100 less than at any of the retail stores. One of them I was giving to my father for Christmas. When it arrived I couldn't wait to put some batteries in it and get it snapping some pics of my favorite hunting spot. Well it definitely did do that- snapped over 1,500 pictures in 3 days of every leaf that blew, or twig that swayed in the wind. No deer. Not one. But they were beautiful, clear, crisp night pictures better than I've ever seen with my other cameras. I imagine because I had the 1 minute delay set, every minute it would trigger from the leaves/branches blowing and it would miss every deer that walked by because the delay was preventing it from taking a picture. It killed the batteries at just over 1,600 pics (3 days). I have several other cameras, and many are much lesser quality and I did not have this problem. I looked in the instructions and searched all over the net for some type of sensitivity adjustment. I could find nothing, but I also couldn't find any other similar complaints about this camera. I figured there must be something wrong with it and so I contacted Moultrie for support. This is where bad went to worse. Immediately I noticed there was no phone number to contact them- email only. When I filled out their online form, I was advised that I should allow anywhere from 7-10 days for a response. What?? Deer season is quickly passing by (along with my narrow 30 day window for a return), and they can't hire someone to return emails sooner than that? OK, so I have to wait. I didn't want to open the second camera if I didn't have to (because it was a gift) and so I waited, and waited. Over 12 days and no response. I kindly sent a second email and it has now been over 20 days and no response from Moultrie. So long story short, the cameras are going back. I am disappointed in Moultrie and doubt that I will buy any of their products in the future. I had to give this one star because all the way around I was let down, I could have dealt with a bad product, but worse yet is I even felt a little angry to not get any response from them. So I can only give this camera and Moultrie a bad review. If your looking for a good camera with the blackout infrared, check out the Primos Truth cam blackout (very good, sharp pics & no visible light), or Cuddeback. I have both, and are excellent cameras.