5 of 7 people found the following review helpful:
1.0 out of 5 stars
Movado customer service terrible!, October 1, 2010
This review is from: Movado Women's 605331 Aprezi 14K Solid Gold Watch (Watch)
I purchased this exact watch from another dealer. The watch is attractive, but the 6 1/2 inch length is short and I needed an additional link for the bracelet. I was told to call Movado who would send up to 2 links at no charge. At this price, I certainly expected that! I called customer service and they gave me a confirmation number, and said they would send me the link I needed in about 3 weeks. Then...nothing. I called back after a month, they told me there is a charge of $150 per link so they had, on their own, cancelled the order, and never bothered to called me. I will NEVER buy anything Movado again.
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